Prompt, great car and comfortable car seat for my toddler. Gave us peace of mind when travelling abroad and arriving late evening! Only slight negative was the driver who, despite being very pleasant,... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
When you're travelling with a baby, extra planning is required. After doing some research, Kidmoto seemed like the best way to transport four adults and one four month-old baby girl from JFK to Manh... Ver mais
Our flight was delayed due to a snow storm. I continually updated the driver through the app, however the driver decided to head to the airport even though we hadn’t even taken off. When the receipt a... Ver mais
A empresa respondeu
Really great service, punctual friendly drivers. This service is 'compulsory' in New York since children under two must travel in a carseat, but Uber and Lyft don't have carseats for under twos. The c... Ver mais
Detalhes da empresa
Escrito pela empresa
The Kidmoto App connects parents to a network of professionally trained drivers that provide installed child car seats for safe and easy airport and cruise car transportation. Parents fear traveling with young children because it’s terrifying to travel in a car with no car seats, unsecured car seats or the wrong car seats. Kidmoto provides a solution to a real problem with family airport car travel. Taxi’s and car services do not provide securely harnessed and installed car seats for children and therefore parents fear traveling with their small children. The Kidmoto app connects parents to a network of professionally trained drivers that provide secured child car seats for safe airport and cruise car transportation.
Informações de contato
NY DESIGNS 29-10 Thompson Avenue STE C760, 11101, Long Island City, Estados Unidos
- 1
- support@kidmoto.taxi
- www.kidmoto.taxi
4,0
Muito Bom
227 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Airport pick up
The driver kept in touch with us, once we landed and waited for us at the arrivals. Great service overall, however very expensive, hence 4 stars.
12 de setembro de 2019
Avaliação não solicitada
On time and courteous
Our driver, Leroy was on time and very courteous.
3 de setembro de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Elinor,
thanks for taking the time to share your fabulous opinion on Kidmoto with other community members. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We take our work with car seats seriously, we enjoy making a difference in the world and it's great reviews like yours which help us to keep providing you and many others with our wonderful service.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
Our first time using Kidmoto
Our first time using Kidmoto. Raymond our driver in NYC was excellent. We will use Kidmoto again as needed.
3 de setembro de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Alex,
We're delighted to hear you had an amazing experience with Kidmoto. Our guys and gals on the ground like Raymond truly deserve all the credit and we'll definitely pass your message to them. The team here at Kidmoto are dedicated to making a difference when it comes to providing child car seat safety. Your review helps, it's appreciated. Thank you, once again for the kind words, we can't wait to see you back again. We appreciate you for your kind review.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
The driver was fabulous
The driver was fabulous. It was expensive though.
3 de setembro de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Melissa,
Thank you for taking the time to leave us such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, we take our work with car seats seriously, and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
Overall great experience but...
Overall great experience but...
The car that arrived was not the car that was stated in the confirmation text. The text stated that we'd be expecting a Infiniti QX60, however we were met with a Nissan sedan. This caused some confusion as we weren't sure if this is the right car. That said, driver was very courteous and car was very very very clean (especially the child car seat!) this was definite a plus in my books. Just feedback for future to ensure the right car is listed in the confirmations.
2 de setembro de 2019
Avaliação não solicitada
Fantastic and very needed service
Fantastic and very needed service. Showed up on time with car seats secured. Took to and from airport and made our lives much easier.
2 de setembro de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Craig,
Thank you for giving us your valuable feedback. We are improving the Kidmoto app, our systems, our service, each day, day by day. So, its great to know that our customers are loving it. We take child safety and car seat installation seriously. If there are any other features that you'd like to see, please do let us know.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
Very good service
29 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Silvia,
Thank you for your review. We are a young company trying to make a difference in the world for traveling parents with small children. These kind of reviews are very helpful in growing this company and brining great service like this. Thank you.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
Resposta da Kidmoto Technologies
Hello David,
We are incredibly grateful that you took the time out to leave us this review. Kidmoto values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
Great driver
26 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Charlotte,
Thanks for the wonderful review. We are absolutely delighted that you enjoyed using Kidmoto. Our team at Kidmoto Technologies strives to provide customers with the absolute best service, everyday. So we hope you and your family can use the Kidmoto service again and again.
Jaydan Felix
Customer Care Agent
KIDMOTO TECHNOLOGIES
Happy customer
A very reliable and professional service. I would happily use them again.
25 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Nina,
Thanks for riding with Kidmoto and leaving this wonderful review. We are absolutely delighted that you enjoyed using Kidmoto. Our team at Kidmoto Technologies strives to provide customers with the absolute best service, everyday. So we are glad you plan to continue using our services.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Resposta da Kidmoto Technologies
Hello Theresa,
Thank you for riding with Kidmoto. Hearing these nice compliments toward our drivers is great. At Kidmoto we want to provide a safe and relaxing ride after long travels with kids and its great that our drivers are showing you that too. It makes me content to see that you enjoyed our services.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Repeat customer (for sure!)
It has been a couple years since our family used Kidmoto, but I never deleted the app knowing how great, safe and secure the experience was the first time. I have a family of three little ones, ages 1, 3 and 6, and safety is of utmost importance. Taking Kidmoto gives us the peace of mind that we will be travelling to and from the airports in new, unbanged and securely fastened car seats. The convenience and safety can not be beat, and so we are happy to pay the little premiums for the top quality travel experience. Am always happy when I don’t have to lug our own car seats around on family vacation!
23 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Kevin, thank you for your kind feedback. We are trying our best to provide value to traveling parents. We work extremely hard on our technology and our service, and we're not just playing ping pong at the office all day long. Creating a grassroots funded startup is a very hard road traveled and I personally want to say thank you for many reasons. Your words make me tear emotionally because we work incredibly hard to make this a reality and your kind words are jaw-dropping. It confirms that we are doing what we set out to do.
The world of travel, hospitality and transportation has not addressed child safety in vehicles and we have stepped up to shed light on providing child safety with installed car seats. I am jubilant that you are satisfied.
Thank you very kindly
Nelson Nigel
Founder
Five Stars
Timely, courteous, safe drivers...and incredibly convenient. The car seats are pristine and actually installed correctly! This will be our go-to car service when traveling with our girls.
20 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello J
Thank you for riding with Kidmoto, and thank you for these great compliments. At Kidmoto we strive to be the best at what we do, and that's providing safe travels to and from airports and cruises. We will be glad to continue to show you our wonderful service as many times as you need.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Awesome experience
Awesome experience. Will use again and recommend.
20 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Chris
Thank you for riding with Kidmoto and thank you for recommending us. It really helps us continue to show our great services to you again and many more. It is great to hear that the experience for you was awesome and we can't wait to show you another awesome experience when you ride with us again.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Great service
I’ve ridden with them twice, to and from the airport, drivers are polite and professional. Also on time.
18 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello LC,
Thank you for continuing to ride with Kidmoto. It is fantastic to hear such great feedback. It is great to see our drivers receiving many good compliments about there excellent services. Next time you ride with us we will make sure to show you another great experience.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Amazing driver!!
Just wanted to call out what a fantastic driver Ramon Pena was with Kidmoto. He was friendly and amazing with our kids. Honestly the ride with him was the perfect end to our trip in NY. Thank you!!
17 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello Michael,
Thanks for riding with Kidmoto and thank you for such a wonderful compliment to our driver Ramon. Its great to hear that we are providing you a great way to end your trip in a safe way for your young ones. At Kidmoto we really work hard to show families who travel a pleasant and safe trip. We will continue to work hard and show you great trips the next time you use us.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Resposta da Kidmoto Technologies
Hello Matthew
Thank you for riding with Kidmoto.Its great to hear that you had a smooth ride with one of our great drivers. We will ensure that you get more smooth rides the more you ride with Kidmoto.
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
Resposta da Kidmoto Technologies
Hello Matthew,
Thank you for riding with Kidmoto. It's good to see that you had a safe reliable ride. It is really good to hear good feedback about our drivers and the fact that customers like you enjoy our service. Next time you ride with us we will show u that same or even better service!
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
knowledgable driver who straps the kids…
knowledgable driver who straps the kids into the seats
comfortable and clean car and seats
friendly driver
15 de agosto de 2019
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hello PG,
First I'd like to thank you for using Kidmoto and I would also like to thank you for leaving a wonderful review. Reviews like these show that we are doing what we set out to do for child safety. We would love to show you our service again next time you ride with Kidmoto!
Jaydan Felix
Growth Marketer
KIDMOTO TECHNOLOGIES
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