Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time. I'd like to thank all the... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time. I'd like to thank all the... Ver mais
A empresa respondeu
This plane is worth every penny of it. Very easy to assemble and flies like a real plane. Be prepared for spectators joining your experience. The motor is extremely powerful and it is quite easy to... Ver mais
A empresa respondeu
I’ve been buying RC planes from these guys over the past year and they deliver quality products and service. I’ve only had one minor issue with an order that was resolved quickly after I emailed them... Ver mais
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Product arrived damaged, box looked like an Accordion and was missing all the accessories. Sent pictures of the box and wrinkled airplane with a list of missing items. They said the damage was cause... Ver mais
A empresa respondeu
Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.
866 Bourke St, 2017, WATERLOO, Austrália
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 24 horas
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Best online retailer! Good prices, safe packaging, fast shipping, safe delivery, perfect condition…..

Resposta da Kidstoylover
The plane was good only the box was a little damaged but the plane was ok and me and my dad had a great time flying it. Edit: I lost it in wind😭😭

Resposta da Kidstoylover
I won't bother, at least won't bother buying from them again. It took over a month for them to issue a refund ( we'll see if that lands back on my account.) Their customer service is shocking, first I was told my purchase was on route, then it changed to order cancelled. Then I got stuck in a continuous loop of asking for a refund, them replying it will be issued only for then to ask again if I wanted a refund and the loop continued untill I replied with , it doesn't seem to matter what I want as they will only ask me again. . Only when threatened with legal action was a refund issued (yet to appear) I have never delt with such incompetent business in my life. They don't even deserve one star.
UPDATE: The company’s response below contains an explicit lie.
They claim that my refund was “arranged once requested.” That is demonstrably false, and their own written correspondence proves it. I clearly requested a refund, more than once. Instead of processing it, they repeatedly sent me the same automated response asking whether I wanted to keep waiting or receive a refund—even after I had already answered that exact question.
I then had to contact them yet again, stating: “I’m still waiting for confirmation of my refund.” Their response? The same recycled message asking, yet again, whether I wanted to wait or receive a refund.
The refund was therefore not “arranged once requested.” It was only supposedly issued after repeated demands and after I warned them that I would take further action. Their attempt to rewrite the documented history publicly is dishonest and compounds the appalling customer service that prompted this review.
I have retained the complete email trail and screenshots. If the refund actually reaches my account, I will confirm that fact—but I will not allow this company to misrepresent what happened.

Resposta da Kidstoylover
Well packaged,easy to deal with great prices,great freight service,i haven't tested rc plane yet.thank you from nz.

Resposta da Kidstoylover
Order was shipped without delay. It was well wrapped to prevent damage and arrived as promised with the updates from Kidstoylover. Good people to deal with.

Resposta da Kidstoylover
Ordered a plane for a birthday gift 3 mths ago. The plane was $350.
Never received and Kidstoylover now blame customs. They expect me to contact customs and try track it myself.
They take weeks to respond to emails, phone number doesn't work and they have refused me a refund.
DO NOT BUY FROM THIS COMPANY
Aunque tarda en llegar, al final todo ok.

Resposta da Kidstoylover
Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time.
I'd like to thank all the wonderful staff at KidsToyLover for doing a great job..Thank you so much. I would highly recommend KidsToyLover for all the great products at amazing prices and the service they give.
Order from this compay with confidence, they are amazing, you wont regret it....

Resposta da Kidstoylover
PLEASE DO NOT PURCHASE FROM KIDSTOYLOVER ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️After sales is shocking never in my life will
I purchase another item from these guys I spent £400-£500 in a year with them. And any issues they don’t want to know. Go direct and buy from volantex ans save yourself any nonsense from this lot they really are a discusting company and unprofessional is an understatement please do not purchase from them ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️
And they wanted me to foot the bill
For posting the plane back to china. I will
Never recommend kidstoylover they just write stuff to make out they’ve helped and they haven’t helped at all.
SERIOUSLY I WOULD NOT BUY FROM KIDSTOYLOVER they haven’t been helpful in any way and tested nothing and made out they had. Hence why I’m writing this review !! ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️ AVOID AVOID AVOID ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️

Resposta da Kidstoylover
Fast shipping, well packed for international travel. Nothing broken on arrival

Resposta da Kidstoylover
Vliegtuig ontvangen maar technisch defect bij het testen voor eerste vlucht.
Case created door klantendienst maar helaas nog geen bevestiging van replacement shipping. #23994
Helaas werd geen verdere actie ondernomen door Kidstoylover. Geen vervanging, noch garantie na meerdere contacten.

Resposta da Kidstoylover
Great product and price and fast delivery highly recommended

Resposta da Kidstoylover
super de bon service !!! cela fait 3x que je commende et toujour le meme bon service
merci a vous
Denis

Resposta da Kidstoylover
Product arrived damaged, box looked like an Accordion and was missing all the accessories. Sent pictures of the box and wrinkled airplane with a list of missing items. They said the damage was caused by flying and crashing. According to them missing items was not possible as they check every box before shipping. Save money and buy from Amazon or AliExpress.

Resposta da Kidstoylover
Everything is great. The best service .thank you for everything.

Resposta da Kidstoylover
You had what I needed at a good price and delivery was as stated Thankyou

Resposta da Kidstoylover
Super Quick delivery and like my first hele packaged realy well.The company has answered any questions i had prompt and accurately replied.Great products and good service is what we all like from the team.
Thanks again team.

Resposta da Kidstoylover
Great stuff. Super fast post every time. Thanks again

Resposta da Kidstoylover
I was very happy with my models they arrived on time and kidstoylover have been so helpful with any spare parts I have been they get it shipped out quickly so helpful and grateful for such a great service there will definitely be more models to come thank you Mitch
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