Kidstoylover Avaliações 

84
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time. I'd like to thank all the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This plane is worth every penny of it. Very easy to assemble and flies like a real plane. Be prepared for spectators joining your experience. The motor is extremely powerful and it is quite easy to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been buying RC planes from these guys over the past year and they deliver quality products and service. I’ve only had one minor issue with an order that was resolved quickly after I emailed them... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Product arrived damaged, box looked like an Accordion and was missing all the accessories. Sent pictures of the box and wrinkled airplane with a list of missing items. They said the damage was cause... Ver mais

A empresa respondeu

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 53165747080

  1. Loja de Hobbies
  2. também em
  3. Loja de brinquedos infantis

Escrito pela empresa

Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

84 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(84)

47 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Best online retailer

Best online retailer! Good prices, safe packaging, fast shipping, safe delivery, perfect condition…..

2 de outubro de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your wonderful review! We’re glad you’re happy with your purchase and our service. 😊

Avaliado com 5 de um total de 5 estrelas

The plane was good only the box was damaged

The plane was good only the box was a little damaged but the plane was ok and me and my dad had a great time flying it. Edit: I lost it in wind😭😭

15 de setembro de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much! We’re glad you enjoyed the plane and had a great time flying it with your dad. 😊

Avaliado com 1 de um total de 5 estrelas

I won't bother

I won't bother, at least won't bother buying from them again. It took over a month for them to issue a refund ( we'll see if that lands back on my account.) Their customer service is shocking, first I was told my purchase was on route, then it changed to order cancelled. Then I got stuck in a continuous loop of asking for a refund, them replying it will be issued only for then to ask again if I wanted a refund and the loop continued untill I replied with , it doesn't seem to matter what I want as they will only ask me again. . Only when threatened with legal action was a refund issued (yet to appear) I have never delt with such incompetent business in my life. They don't even deserve one star.

UPDATE: The company’s response below contains an explicit lie.

They claim that my refund was “arranged once requested.” That is demonstrably false, and their own written correspondence proves it. I clearly requested a refund, more than once. Instead of processing it, they repeatedly sent me the same automated response asking whether I wanted to keep waiting or receive a refund—even after I had already answered that exact question.

I then had to contact them yet again, stating: “I’m still waiting for confirmation of my refund.” Their response? The same recycled message asking, yet again, whether I wanted to wait or receive a refund.

The refund was therefore not “arranged once requested.” It was only supposedly issued after repeated demands and after I warned them that I would take further action. Their attempt to rewrite the documented history publicly is dishonest and compounds the appalling customer service that prompted this review.

I have retained the complete email trail and screenshots. If the refund actually reaches my account, I will confirm that fact—but I will not allow this company to misrepresent what happened.

17 de agosto de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Hi Thomas, we’re very sorry for the experience you had. The Go Go Bird received an unexpected surge in demand after a recent review, and our stock sold out much faster than anticipated. We worked with the manufacturer to replenish stock as quickly as possible and contacted affected customers regarding the delay, offering refunds to those who preferred not to wait.

According to our support records, your refund was arranged once requested, and I can confirm that it has now been issued. We sincerely apologise if there was any confusion or repeated communication during the process. We understand how frustrating that must have been and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Well packaged,easy to deal with great…

Well packaged,easy to deal with great prices,great freight service,i haven't tested rc plane yet.thank you from nz.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review! We’re glad you’re happy with our service. Hope you enjoy the plane! 😊

Avaliado com 5 de um total de 5 estrelas

Order was shipped without delay

Order was shipped without delay. It was well wrapped to prevent damage and arrived as promised with the updates from Kidstoylover. Good people to deal with.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review! We’re glad to hear your order arrived safely and on time. We really appreciate your support! 😊

Avaliado com 1 de um total de 5 estrelas

Ordered a plane for a birthday gift 3…

Ordered a plane for a birthday gift 3 mths ago. The plane was $350.
Never received and Kidstoylover now blame customs. They expect me to contact customs and try track it myself.
They take weeks to respond to emails, phone number doesn't work and they have refused me a refund.
DO NOT BUY FROM THIS COMPANY

29 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

La espera merece la pena

Aunque tarda en llegar, al final todo ok.

17 de agosto de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

¡Muchas gracias por tu paciencia y por tu reseña! Nos alegra saber que al final todo llegó bien. 😊

Avaliado com 5 de um total de 5 estrelas

Once again a fantastic experience with…

Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time.
I'd like to thank all the wonderful staff at KidsToyLover for doing a great job..Thank you so much. I would highly recommend KidsToyLover for all the great products at amazing prices and the service they give.
Order from this compay with confidence, they are amazing, you wont regret it....

14 de agosto de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your amazing review, Andy! 😊 We truly appreciate your continued support and recommendation. It’s always a pleasure serving you, and we’re glad you had another great experience with KidsToyLover!

Avaliado com 1 de um total de 5 estrelas

Awful aExperience stay away ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️After sales is shocking never…

PLEASE DO NOT PURCHASE FROM KIDSTOYLOVER ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️After sales is shocking never in my life will
I purchase another item from these guys I spent £400-£500 in a year with them. And any issues they don’t want to know. Go direct and buy from volantex ans save yourself any nonsense from this lot they really are a discusting company and unprofessional is an understatement please do not purchase from them ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️
And they wanted me to foot the bill
For posting the plane back to china. I will
Never recommend kidstoylover they just write stuff to make out they’ve helped and they haven’t helped at all.
SERIOUSLY I WOULD NOT BUY FROM KIDSTOYLOVER they haven’t been helpful in any way and tested nothing and made out they had. Hence why I’m writing this review !! ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️ AVOID AVOID AVOID ⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️

5 de junho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Hi Daniel,

We are sorry that the handling and communication of this case have left you feeling ignored. We are not suggesting that the issue was caused by your operation, and we recognise the RC experience you have described.

The two 11.1V 450mAh 3S 75C batteries supplied with the aircraft were compatible batteries independently selected and tested by us, as the aircraft manufacturer did not provide its own 3S battery for this model at the time. This battery setup has also been used in product testing and reviews, and we have not received other similar reports indicating a wider issue.

However, we accept that this does not rule out an individual issue with this particular aircraft. We have therefore offered to inspect the model properly rather than reaching a conclusion without testing it. The lithium batteries do not need to be returned; only the aircraft and transmitter are required, and we will test the model using our own verified batteries of the correct specification.

Once the inspection is completed, we will provide an appropriate resolution based on the findings. We apologise that this clear next step was not offered sooner.

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, well packed for international travel. Nothing broken on arrival

27 de julho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review! We’re glad your order arrived quickly and safely.

Avaliado com 1 de um total de 5 estrelas

Vliegtuig ontvangen maar technisch…

Vliegtuig ontvangen maar technisch defect bij het testen voor eerste vlucht.
Case created door klantendienst maar helaas nog geen bevestiging van replacement shipping. #23994

Helaas werd geen verdere actie ondernomen door Kidstoylover. Geen vervanging, noch garantie na meerdere contacten.

17 de julho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

We’re sorry for the issue. Our customer service team has been asked to follow up on case #23994 and will contact you shortly with an update.

Avaliado com 5 de um total de 5 estrelas

Great product and price and fast…

Great product and price and fast delivery highly recommended

10 de julho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your great feedback! We’re glad you’re happy with the product and fast delivery.

Avaliado com 5 de um total de 5 estrelas

super de bon service !!

super de bon service !!! cela fait 3x que je commende et toujour le meme bon service
merci a vous
Denis

4 de julho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much, Denis! We really appreciate your continued support and are very happy to hear that you’ve had a great experience with us each time. We look forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

Product arrived damaged

Product arrived damaged, box looked like an Accordion and was missing all the accessories. Sent pictures of the box and wrinkled airplane with a list of missing items. They said the damage was caused by flying and crashing. According to them missing items was not possible as they check every box before shipping. Save money and buy from Amazon or AliExpress.

18 de junho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Hi Mark,

We’re sorry to hear that you were unhappy with your order .

After receiving your email, we opened a support case and reviewed the photos and details you provided. Our warehouse team also checked the packing process for this model, which includes an additional inspection before dispatch to make sure the aircraft and accessories are packed correctly.

Based on our review, we were unable to confirm that all accessories were missing when the parcel was shipped, and some of the aircraft condition shown in the photos did not appear to be caused only by transit damage. Our support team replied to you by email with the outcome of the review.

We’re sorry that this was not the result you expected, and we understand your frustration. We always take damaged parcel and missing part claims seriously, but we also need to assess each case based on the available evidence.

Kind regards,
Kidstoylover Support

Avaliado com 5 de um total de 5 estrelas

Everything is great

Everything is great. The best service .thank you for everything.

24 de junho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review! We’re very happy to hear everything is great. We truly appreciate your support for Kidstoylover!

Avaliado com 5 de um total de 5 estrelas

You had what I needed at a good price…

You had what I needed at a good price and delivery was as stated Thankyou

23 de junho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind feedback! We’re glad you’re happy with the product, price, and delivery. Much appreciated!

Avaliado com 5 de um total de 5 estrelas

Prompt delivery great service

Super Quick delivery and like my first hele packaged realy well.The company has answered any questions i had prompt and accurately replied.Great products and good service is what we all like from the team.
Thanks again team.

22 de junho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review! We’re glad to hear you’re happy with the fast delivery and our service. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Great stuff

Great stuff. Super fast post every time. Thanks again

13 de junho de 2026
Avaliação não solicitada
logotipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review, Dan! We’re glad to hear you’re happy with our fast postage. We really appreciate your support and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

I was very happy with my models they…

I was very happy with my models they arrived on time and kidstoylover have been so helpful with any spare parts I have been they get it shipped out quickly so helpful and grateful for such a great service there will definitely be more models to come thank you Mitch

10 de junho de 2026
Avaliação não solicitada

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