Have used Kitchen Door Workshop on a few occasions now, and have never been disappointed with the quality of the doors supplied. The customer service really is second to none with any queries answer... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The doors are beautifully made — precise craftsmanship, and they fit perfectly with my shelves. The packaging was excellent; the doors arrived without a scratch. I did have a small delivery hiccup wi... Ver mais
A empresa respondeu
Ordered some replacement doors for my nearly 17yr old Howden's kitchen. The website was very easy to use, choose your finish, measure the dimensions/hinge positions, either match up with standard size... Ver mais
A empresa respondeu
Always responded promptly to any questions. The custom doors were exactly as we required. When I made an error regarding the hinge holes for a corner unit, I was immediately asked if this was correct,... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de móveis para cozinha
- também em
- Loja de Armários
- Loja de artigos para reforma residencial
- Loja de Móveis
- Loja de Portas
- Loja de utensílios de cozinha
Escrito pela empresa
Kitchen Door Workshop has been supplying replacement kitchen doors since 1996. Our price guarantee, up to 10 year manufacturers' guarantee and secure online payment facilities mean that you can buy with confidence from the UK's largest and longest established replacement kitchen door specialist.
Kitchen Door Workshop Details
Escrito pela empresa
- Up to 10 Year Manufacturers Warranty
- All our Cambio and Legato kitchen and bedroom doors are covered by a 10 year manufacturer's warranty. Our Integrity, Trends and Visions kitchen and bedroom doors are covered by a 6 year warranty.
- Free Delivery Over £500
- Get fast and free delivery on all orders over £500.
- Pick A Delivery Date
- Choose the most convenient date to take delivery of your new doors.
- Trading Since 1996
- Kitchen Door Workshop has been owned and managed by our family since 1996, before successfully moving into employee ownership in 2020.
Informações de contato
8 Horsted Square, Bellbrook Business Park, TN22 1QG, Uckfield, Reino Unido
- 01825 765041
- hello@kitchendoorworkshop.com
- www.kitchendoorworkshop.co.uk
4,9
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service. Dishwasher door was top quality and arrived in pristine condition via DX courier. Highly recommend this company.
7 de março de 2025
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hi Garry
We are really please to hear you think our service is excellent and that your door arrived safely with you.
Thank you for the recommendation and for taking the time to leave us a 5* review.
Kind regards
The Kitchen Door Workshop
Great service
Great service. Taken through the whole process by Jess, a customer service advisor. The quality of the doors is 1st class and the delivery & support are great.
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hi Steve
It is great to hear that you are really happy with the quality of our doors and the support from our customer service team. I will on your praise to Jess.
Thank you for taking the time to leave us a 5* review.
Kind regards
Kitchen Door Workshop
Lovely transformation
We were very impressed with the packaging of the doors, they were very well protected.
The quality of the doors were great and have transformed my mum's kitchen.
Many
Lisa
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hello Lisa
It's great to hear you were very impressed with the quality and packaging of our doors.
We'd love to see your mum's kitchen transformation if you'd like to share your photo's with us.
Thank you for taking the time to leave us a 5* review.
Kind regards
Kitchen Door Workshop
Customer service was great .
Customer service was great as I had a problem with my payment online . They sorted out my order and payment and sent all my details immediately to my email.
7 de fevereiro de 2025
Resposta da Kitchen Door Workshop
Hi Andy
Thank you for the compliment on our great customer service team, we are happy we could help resolve your issue.
Thank you for taking the time to leave us a 5* review.
Kind regards
Kitchen Door Workshop
Excellent!
Prompt, efficient service; courteous and professional when I contacted the office with a query.
5 de fevereiro de 2025
Resposta da Kitchen Door Workshop
Hello Pete
We are really happy that we could help you.
Thank you for taking the time to leave us a 5* review.
Kind regards
Kitchen Door Workshop
The young lady in the showroom made it…
The young lady in the showroom made it so easy to order the doors I needed
Polite and very knowledgeable
Thank you
5 de fevereiro de 2025
Resposta da Kitchen Door Workshop
Hi Philip
It's great to hear that our customer service team's knowledge made it easy for you to order from us.
Thank you for taking the time to leave us a 5* review
Kind regards
Kitchen Door Workshop
Resposta da Kitchen Door Workshop
Hi Colin
It's great to hear that you trust our advice, we are happy we could help you.
Thank you for taking the time to leave us a 5* review.,
Kind regards
Kitchen Door Workshop
Great service
Jess was excellent.
Always helpful and clearly explained everything.
31 de janeiro de 2025
Resposta da Kitchen Door Workshop
Hello
Thanks for letting us know about the excellent service you received from Jess, I will be sure to pass on your lovely comments to her.
Thank you for taking the time to leave us a 5* review.
Kind regards
Kitchen Door Workshop
Jess was wonderful
Jess was wonderful - explained my options & arranged my order in minutes - definitely use KDW in the future for my projects.
3 de fevereiro de 2025
Resposta da Kitchen Door Workshop
Hello Mr Cody
We are really pleased that Jess was able to help you with your order, I will pass your kind comment on to her.
We look forward to hearing from you again in the future!
Kind regards
The Kitchen Door Workshop
Resposta da Kitchen Door Workshop
Hello Giles
It's great to hear you think our product and service is great!
Thank you for taking the time to leave us a 5* review, we really appreciate it.
Kind regards
Kitchen Door Workshop
I ordered two replacement doors
I ordered two replacement doors, the online ordering was nice and easy. The dispatch was prompt and communication throughout. Upon receipt, the quality was top class and the colour, gloss red was out of this world. When I need to order again I would not hesitate to use this company again
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hi TD
We are glad you found ordering your doors online nice and easy, it's great to hear you thought the quality was top class and that you'd order from us again!
Thank you for taking the time to leave us a 5* review.
Kind regards
The Kitchen Door Workshop
I ordered a single kitchen wall…
I ordered a single kitchen wall cupboard door to cover the hole where my built-in microwave once sat. The online ordering system was quite simple but I rang the helpline to clarify a few points. They were really helpful and knowledgeable. Nothing was too much trouble. Great service! The shaker door had to be vinyl wrapped in Montana Oak, to match the rest of my kitchen. It arrived nicely wrapped, on the date advertised and the door quality and colour was a perfect match, with hinge holes drilled as requested. I only had to fit the door handle and mount the hinges to finish the job. Its really good and well worth the money. I'm really pleased with the result and product. What a great company to deal with.
25 de janeiro de 2025
Resposta da Kitchen Door Workshop
Hi Richard
We're really happy to hear that we were able to provide you with an affordable door that perfectly matched the rest of your kitchen.
Thank you for taking the time to leave us a 5* review, we really appreciate it.
Kind regards
The Kitchen Door Workshop Team
Delaminated panels
4 minutes ago
New
Communication, measuring details and delivery were good. But 50% of our panels have delaminated since kitchen was installed in 2017. Initially they were covered by warranty but after that it was at my expense. Now the colour we have is discontinued (Dakar High Gloss) and I have 5 panels that have delaminated. I now have to consider having the kitchen refitted again.
(KDW-37926)
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Dear Richard
I am sorry that we no longer stock the colour from your original order. We keep reserve stock of a colour, even after it’s been discontinued, for the lifetime of an orders warranty. As this colour was outside of the warranty period, the factory had sadly run down the last of it. We did have a thorough check in the factory just in case!
However, I’m pleased to see you’ve advised us that you’d be happy to select a different colour, and I can see we’ve offered you a discount on the new order to help get things sorted for you.
If you would like to take us up on this offer, please contact the customer service team who will be happy to assist you.
Thank you for your review.
Kind regards
Kitchen Door Workshop
Communication was excellent
Easy instructions to navigate the telephone/email system of placing a order
13 de janeiro de 2025
Resposta da Kitchen Door Workshop
Dear Trevor
We are glad that you found ordering from us so easy to do.
Thank you for taking the time to leave us a 5* review.
Kind regards
Kitchen Door Workshop
Good company to deal with.
The service was excellent. The doors we ordered were great quality and the measurements perfect.
We also ordered vinyl wrap to cover certain areas. The quality of the wrap was very good, but was tricky to fit when going around corners because of the thickness.
The overall look and finish of our kitchen is excellent.
19 de novembro de 2024
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hello Tim
It's great to hear you thought our doors were great quality and you've achieved an excellent overall look. We hope you enjoy your new kitchen!
Thank you for taking the time to leave us a 5* review.
Kind regards
The Kitchen Door Workshop Team
The entire process from initial enquiry…
The entire process from initial enquiry to the delivery of the product was expertly handled. I found the quality of my wardrobe doors excellent and the time and effort that must have been taken packaging them was fully appreciated.If i was to be critical on any issue,it would be that i found found the website a little confusing, and they are not the cheapest.However the old saying is "you buy cheap,you buy twice"
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Dear Kath,
It’s brilliant to hear that you were happy with the quality of your wardrobe doors, we hope they look fantastic!
Thank you so much for your kind review, as well as your feedback about the website.
Kind Regards,
Kitchen Door Workshop
Not a good experience
Ordered a door from them to match my existing ones. It turns out that their definition of a gloss finish is a bit suspect. I ordered a high gloss finish but the door they supplied me has an odd satin finish and doesn't match the other doors. Unfortunately I didn't notice this until I had fitted the new handle, drilling the back of the new door in the process which means I couldn't return it. Very expensive learning process for me and a pity their definition of finishes wasn't clearly explained on the website. Not a happy customer.
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Dear Mr Bloxham,
We’re sorry you weren’t satisfied with the finish of your high gloss door.
We are always mindful that computer screens and descriptions of colours can only get so close to the real thing, which is why we offer free colour samples on a next day delivery, as well as very cheap sample doors.
We always want our customers to make a fully informed choice, particularly when matching doors!
Unfortunately I can’t see that any of these were requested, and as you say above, once doors are fitted we can’t accept them back.
Thank you for your review.
Kind Regards
Kitchen Door Workshop
I found this company to be…Exceptional customer service
I found this company to be exceptionally helpful and efficient. Needed a replacement door for an old kitchen which has matched perfectly. No hesitation in recommending them.
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hello Barbara
Wow what a great compliment - thank you! I will pass your kind comments on to the Customer Service Team. We are so happy our doors were a perfect match.
Thank you very much for the recommendation and for leaving us a 5* review.
Kind regards
The Kitchen Door Workshop Team
Excellent service from start to finish…
Excellent service from start to finish and the doors are of good quality with a spot-on fit to my measurements.
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Hello Colin
We are really happy to hear how pleased your are with your doors and the excellent service you received from our customer service team!
Thank you for taking the time to leave us a 5* review.
Kind regards
The Kitchen Door Workshop
Excellent customer service
Excellent customer service. Good product.
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Kitchen Door Workshop
Dear Julian
We are so pleased to hear you liked our product and received excellent service from the team.
Thank you for taking the time to leave us a 5* review.
Kind regards
The Kitchen Door Workshop Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.