THIS IS A GREAT COMPANY. THEY HAVE A GREAT CUSTOMER SERVICE DEPARTMENT! THEY ALWAYS GET BACK TO YOU FOR ANSWERS FROM QUESTIONS SENT ON A TIMELY BASIS. THEIR EXPLANATIONS ARE VERY CLEAR AND HELPFUL... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I had been using Prof Media 13 blu-ray ripper and video Converter for many years and they have served me well. Recently I suffered a total computer crash and lost significant data. The support team at... Ver mais
A empresa respondeu
Le logiciel Leawo blu-ray player utilise beaucoup trop de ressources matériels. Il fait monter mon GPU à 70° Celsius et il est utilisé à lui seul par ce mauvais logiciel à 60% alors que d'autres logic... Ver mais
A empresa respondeu
I have used Leawo Prof. Media 13 for many years ripping DVDs and Blue-ray disks; it has worked flawlessly. Having had a disk go bad, the label side bled through to the encoding rendering the disk unre... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Leawo develops multimedia and video software for users who work with Blu-ray, DVD, video conversion, screen recording, and streaming media downloads. The company offers tools designed for converting video and audio files, creating backups of physical media, downloading online videos, and managing digital entertainment content across different devices. Its software supports a wide range of media formats and is commonly used for Blu-ray ripping, DVD copying, 4K video conversion, subtitle handling, media playback, and offline video access. Leawo products are compatible with both Windows and macOS systems and are built for users looking for practical media management solutions without complicated setup processes. Many customers use Leawo software to organize personal media libraries, convert videos for mobile devices, preserve movie collections, and save streaming content for offline viewing. The platform focuses on broad format compatibility, stable performance, and user-friendly tools for everyday multimedia use.
Informações de contato
Estados Unidos
- support@leawo.com
- www.leawo.com
4,1
Muito Bom
154 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quality Products & Quality Service
I have been a customer for over ten years, with lifetime subscriptions to most of Leawo’s products. Those two things should say what I think of their products. In addition to their products they also provide a service that is matched by the quality of what they sell.
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Leawo
Dear Jay,
Thank you very much for your kind words and long-term support.
We are truly honored to have you as a valued customer for over ten years. Your appreciation of our products and services means a lot to us. We will continue to strive for excellence in both quality and service.
Thank you again for your trust and loyalty.
Best regards,
Leawo Software
Very good products for less than $3 a month (lifetime deal)
I have some very good products from Leawo, their software and support are awesome, I love the lifetime options they offer, gerat software, great support, a lot of updates and new features with just one payment.
I had some software from more than 2 years now, so I paid around $60 for lifetime and that had gave me a lot of value, maybe just $2.5 for evey month using the software, that is a total bargain.
Keep up Leawo team you rock!
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Leawo
Hello,
Thank you so much for your wonderful review and kind words about our products and support.
We are thrilled to hear that you have found so much value in our lifetime deals and that our software has been a great investment for you over the years. Your satisfaction is our top priority, and we will continue to work hard to provide you with the best possible experience.
We truly appreciate your support and look forward to serving you even better in the future.
Best regards,
Leawo Software
Great software for ripping Bluray and…
Great software for ripping Bluray and DVD discs.
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Leawo
Dear Ruben,
Thank you so much for your kind words and positive feedback about our software.
We're thrilled to hear that you find it great for ripping Blu-ray and DVD discs. Our team has put in a lot of effort to make sure it meets the needs of users like you, and your satisfaction is the best reward for us.
Should you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
Leawo Software
best tool to download video
It's the best tool to download video that captured from specific website. Let me show my three reasons.
The download speed is its distinct capacity from others, I had tried more than ten other tools, this tool normally have three even ten times speed than others, for example, if I wanna download a 1.5G MPD video, use this tool I only need about 3 minutes, but others normally need more than half an hour.
And it is even more stable than others.
Besides, it's support is fast and effective. In my use journey, I had faced a problem that I cannot analyse the video due to web's update. So I sent the email and report this bug, after less one day, the support team solved this problem and give me a update version.
I really appreciate this product and recommend to you.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Leawo
Dear Joshua,
Your kind words have made our day. We're over the moon to hear that our tool has been such a great fit for you, and we're especially grateful for your detailed feedback on its speed, stability, and our support team's responsiveness.
It's always our goal to provide the best user experience, and your review confirms that we're on the right track. We truly appreciate your recommendation and look forward to continuing to serve you well.
Thank you again!
Warm regards,
Leawo & CleverGet Software
Worked as expected with excellent results.
The software worked exactly as expected and has provided excellent results. Would definitely recommend and purchase again. Also, customer service is responsive and accurate for any questions I have had. Great work team! :-)
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Leawo
Hello,
Thank you for your positive feedback!
We're glad to hear that the software met your expectations and delivered excellent results. Your satisfaction is our top priority.
If you have any more feedback or need further support, please feel free to contact us. Thank you again for your support!
Have a nice day!
Leawo Software
Always works perfectly
Always works perfectly, I love this software. It makes it so easy to rip my DVD's and BluRay disks onto my home media server. Support is responsive as well.
24 de dezembro de 2024
Avaliação não solicitada
Resposta da Leawo
Hello Joseph,
We're absolutely delighted that you're enjoying our software and finding it easy to use.
Your appreciation for our support team is music to our ears – we're all about providing a great user experience.
Keep enjoying the software, and don't hesitate to reach out if there's anything else we can do for you.
Best regards,
Leawo Software
Aide rapide et efficace
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Appreciate the feedback! Happy to provide quick and efficient support.
Have a nice day!
CleverGet Software
Leawo , echt een aanrader!
Leawo reageert snel en behulpzaam op mail van klanten. Ik gebruik blu-ray ripper, DVD ripper en Video converter regelmatig sinds 5-2019. Ik kocht toen een "lifetime licence". Vandaag weer met medewerking van Leawo op mijn nieuwe PC geinstalleerd. Op Win11 wel de nieuwste versies installeren i.v.m. de windows-beveiliging.Liftime is bij hun dus echt altijd.Top software
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Thank you for your kind words and support!
We're glad to hear that you're enjoying Leawo software products and that our customer service was helpful.
Enjoy your new PC installation!
Best regards,
Leawo Software
Leawo disc creator recommended
I had been looking for a program to burn my family videos (I have lots - in MP4 and MKV) to Blu Ray and DVD discs. I tried various programs and found that for me Leawo Creator was the best. It was straightforward to use and produced very good quality discs which I am now able to enjoy and share with the family. Thoroughly recommended.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Thanks for sharing your positive experience.
It's great to know that you're enjoying our program and its features.
Happy sharing with your family! Thanks for the thumbs up!
Best regards,
Leawo Software
I had some problems with some new…
I had some problems with some new software I purchased and when I contacted them, they replied immediately.
They also stuck with me until the problem was solved.
I was impressed with their customer service!
26 de novembro de 2024
Avaliação não solicitada
Resposta da Leawo
Dear Paul,
We truly appreciate your recognition of our commitment to customer service.
It's our mission to ensure that every customer feels supported and satisfied.
Thank you for choosing us!
Best regards,
Leawo Software
I have had the pleasure of using Leawo…
I have had the pleasure of using Leawo products for over a decade, despite changes to my name and email address. When you asked for my opinion on your products, I was delighted to respond.
Leawo has successfully evolved as a DVD, Blu-Ray ripper, and video converter throughout the years, which I have immensely enjoyed. The software is user-friendly, trustworthy, and the customer support is unparalleled. I truly love Leawo.
In the past, I subscribed to Leawo annually. Over time, I have become so reliant on it that it is now my go-to software. While I also have Nero and AVC (Any Video Converter), Leawo consistently stands out by delivering excellent results the first time, every time.
In terms of critique, I believe Leawo is right there on the cutting edge alongside other leading software applications. If not already at the forefront, I'm confident Leawo will be there soon.
My next purchase will be the UHD 4K version of Leawo, which I am sure will be as phenomenal as the rest of your offerings. While Nero offers an 8K option, I hope Leawo will soon integrate AI capabilities and eventually support 8K as well.
As previously mentioned, I am certain Leawo will continue to excel, and I look forward to experiencing your future advancements.
Thank you for everything, Leawo! Shout out to Zoey! Awesome customer Service!!!!!!!!!!!!!
18 de novembro de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Thank you so much for your heartfelt words and for being such a loyal supporter of our products for over a decade.
We're thrilled to hear that you've found our software user-friendly and trustworthy, and that our customer support has met your expectations.
Thank you for your continued trust, and we look forward to bringing you even more exciting advancements. Zoey will be delighted to hear your kind words about her customer service!
Have a nice day!
Leawo Software
great product - competent after sales support
Great and solid product combined with a competent and timely support: rarely seen such a great online support, many thanks!
14 de novembro de 2024
Avaliação não solicitada
Resposta da Leawo
Dear Markus,
Your feedback is greatly appreciated.
We strive to provide not only top-notch products but also exceptional support. Your satisfaction is our top priority, and we're thrilled to hear that you've had such a positive experience.
Please do not hesitate to reach out if you need further assistance in the future.
Best regards,
Leawo Software
Great product and excellent customer…
Great product and excellent customer service.
25 de outubro de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Glad to hear from a long-time user like you!
We appreciate your feedback! It's wonderful to know that you're happy with both the product and the service you received.
Have a nice day!
Leawo Software
TOP NOTCH software
TOP NOTCH software, and TOP NOTCH customer service.
11 de outubro de 2024
Avaliação não solicitada
Resposta da Leawo
Dear David Grund,
Your excellent feedback means the world to us!
We're delighted that you've had such a great experience with our software and customer service team. We aim to be top-notch in everything we do, and it's wonderful to hear that we've hit the mark with you.
If there's anything else we can assist you with, don't hesitate to reach out!
Best regards,
Leawo Software
Problem easily solved
Had a problem with the software at first but contacted
support and the problem was quickly solved.
I have been using it since and am very happy with it.
I have tried quite a few similar products but I find that Leawo gives the best results and is easy to use.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Leawo
Hello Peter,
Glad to hear that the support team was able to resolve your issue swiftly!
It's wonderful to know that you're satisfied with Leawo software and have found it to be the best among similar products.
Keep enjoying the ease of use it offers.
Best regards,
Leawo Software
Prof.Media v8-1-0-0 funktioniert ...
... aber alle anderen Versionen danach starten nur im Hintergrund im Taskmanager sichtbar; aber keine weiteren Aktionen werden ausgeführt. Somit kann ich die neueren Funktionen/Aktualisierungen schon lange nicht mehr nutzen. Der Support konnte mir 2020/2021 leider nicht weiterhelfen (aktuelle Version ist 13-0-0-3, die bei mir auch nicht funktioniert). Ich nutze die alte Version nun schon seit 2016 zum archivieren meiner Silberscheibensammlung. Vermutlich hätte ich mit den neueren Versionen dabei zwischenzeitlich einiges an Zeit und Energie gespart.
27 de julho de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Thank you for the review.
We sincerely apologize for the inconvenience caused and encourage you to continue following up on this issue via the support email.
We're looking forward to a swift resolution so you can enjoy the newest version.
Have a wonderful life.
Regards,
Leawo Software
By Far The Best Software anyone would need.
Since discovering this amazing software, I have never looked back. It is the ultimate tool for all your burning, editing and backups. I cannot praise the support enough for their valued and super-fast response to any issue that may arise. In my case I had to have a new SSD installed which meant I lost my Leawo program. The amazing support team had me up and running in less than twelve hours.
I highly recommend them.
19 de julho de 2024
Avaliação não solicitada
Resposta da Leawo
Hello Trevor,
Great to hear! Your experience with our software and support team is exactly what we strive for. We appreciate your recommendation and are glad to have you on board.
Have a nice day!
Regards,
Leawo Software
Excellent product with extremely good…
Excellent product with extremely good customer support. Totally worth of the value!
3 de julho de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Thank you so much for your kind words!
It's wonderful to know that you've had such a great experience with our product and team.
It's customers like you that make our brand what it is. We hope you'll help us flourish by recommending our brand to those you think might also benefit from our offerings.
Have a nice day!
Leawo Software
My firsthand experience with Leawo…
My firsthand experience with Leawo support is extremely favorable in that their service is prompt, courteous and very technically precise. They resolve questions and any issues expediently with a prompt reply to the customer. I would recommend their products and their support service to anyone. Thank you Leawo I enjoy being your customer. CAG
19 de junho de 2024
Avaliação não solicitada
Resposta da Leawo
Hello,
Reading your review has brightened our day!
We're so glad that our support team was able to assist you effectively and efficiently. It's our commitment to provide the best possible service, and your endorsement means a lot to us. Thank you for your glowing recommendation; we're honored to have you on board.
Feel free to reach out anytime you need us!
Have a nice day!
Leawo Software
Cheating firm. The 30 day money back guarantee is not…
The 30 day money back guarantee is not honoured and deceiving in their advertising. The web page has false and deceiving information and you have to really do your homework to work out their refund policy which is not easily accessible on their website.
I will recommand to keep your away from this cheating firm.
28 de maio de 2024
Avaliação não solicitada
Resposta da Leawo
Dear Preben,
We are sorry to hear that you are experiencing difficulties with our 30-day money-back guarantee. We understand how important it is for our customers to feel confident in our policies.
In order to assist you effectively and to look into this matter further, could you please provide us with your order number and any relevant details about your purchase? This will help us to locate your order and understand the situation better.
You can provide the requested information at https://www.leawo.org/support/tech-support.html .
We assure you that we take all customer concerns seriously and are committed to honoring our 30-day money-back guarantee. Once we have the necessary information, we will promptly review your case and work towards a resolution.
We appreciate your patience and cooperation in this matter and look forward to resolving this issue to your satisfaction.
Thank you for giving us the opportunity to serve you better.
Best regards,
Leawo Software
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