Leisure Lakes Bikes - Leeds Avaliações 

129
O TrustScore é 4.5 de um total de 5

4,7

78 - 84 Crossgates Road, LS15 7NL Leeds, West Yorkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing service from the Leeds shop - told paul i had work at 3pm so they got the bike done first so i could pick up before work. Great team great mechanic and also quality pricing. These guys always... Ver mais

Avaliado com 5 de um total de 5 estrelas

I and my wife have each had a good experience. My wife’s Ribble hybrid needed tlc after a brief immersion in the Leeds Liverpool canal. A number of Leeds area cycle shops backed off altogether fro... Ver mais

Avaliado com 5 de um total de 5 estrelas

Further to my 1 star review of the Bury store, Paul from the Leeds store (where I had bought my saddle originally) called me to try and sort this. He sent a colleague to the warehouse to find a sadd... Ver mais

Avaliado com 3 de um total de 5 estrelas

Straightforward to buy on line from Ulverston branch at £1,100 off for Di2 carbon, hydraulic disc ORRO STC 2023 road model. Transferred to Leeds branch to collect while up visiting relatives in Harrog... Ver mais


Detalhes da empresa

  1. Loja de Bicicleta
  2. Conserto de Bicicletas
  3. Centro de recreação

Escrito pela empresa

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Escrito pela empresa

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Informações de contato

  • 78 - 84 Crossgates Road, LS15 7NL, Leeds, West Yorkshire, Reino Unido

  • 0113 232 8483

4,7

Excelente

O TrustScore é 4.5 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(129)

1.248 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quality service always

Amazing service from the Leeds shop - told paul i had work at 3pm so they got the bike done first so i could pick up before work. Great team great mechanic and also quality pricing. These guys always do the most when i drop my rig off for works. Thanks guys. Legends 👍

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ribble bikes problem solvers par excellence

I and my wife have each had a good experience. My wife’s Ribble hybrid needed tlc after a brief immersion in the Leeds Liverpool canal. A number of Leeds area cycle shops backed off altogether from taking on the repair or quoted around replacement cost of a new bike. The others were put off by working on the motor encased in the wheel hub. Not Lakes Leisure Leeds however who both replaced the battery and stripped and greased the motor for 30% of the cost of the bike.
I for my part have a Ribble ALE step through hybrid bike. Again Lakes Leisure at Leeds have excelled. The Mahle X 35 system was not providing a smooth change down from the higher to lower levels of assistance. They were able to trace the problem to the Ribble fitted lights which were interfering with the function of the Mahle X35 system - which is now working normally..
After two testing experiences we cannot praise their Leeds branch highly enough.

16 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disapponting service

I have visited two stores now in the last week (York and Leeds) looking to purchase a full suspension mtb, and was looking for advice on what was a good model, spec and value for money and although i was approached by a sales person in each store, it felt like neither where that bothered about showing me the different bikes on offer and when I asked about different bikes, the bikes where never removed from the stands or asked if i wanted to sit on them , and all I was told in both store was "there plenty on the website have a look there". I came out of both shops very underwhelmed and not excited which I am sure you would agree buying a new bike shouldn't feel like this. I have a very different experience at another shop and although slightly more expensive I will be taking business there has they couldn't do enough.

20 de abril de 2026
Avaliação não solicitada
logotipo da Leisure Lakes Bikes - Leeds

Resposta da Leisure Lakes Bikes - Leeds

Hello, thank you for being so honest about your experience. I am genuinely sorry that we let you down across both our York and Leeds stores.

You are absolutely right, buying a new mountain bike should be an exciting, hands-on experience. Hearing that you were directed to a website rather than being encouraged to get on a bike and discuss specs is incredibly disappointing. That is not the level of service we aim to provide, and it’s clear we missed a huge opportunity to share our passion for riding with you.

While I'm sorry we lost your business this time, I will be speaking with the management teams at both locations to ensure our staff are more proactive and engaging with everyone who walks through our doors.

We’d love the chance to welcome you back in the future to show you the service we’re actually capable of.

Best regards
Will

Avaliado com 5 de um total de 5 estrelas

Where it's at.

They had what I wanted at the time it was needed. Doesn't get much better than that. The young man who served me was knowledgeable, polite and helpful.
The tops !

27 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Very good to be honest

Very good to be honest. Bike was cheap and everything I asked for was added on with no issues and was all ready when I went to collect. Also sorted my son’s bike out as well after Halfords set it up badly wrong when I bought it from them.

17 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Quality service great staff

Great service from LLB LEEDS store - thanks to paul , the young lad on the counter and Tom the bike tech who got the headset sorted on my rig. 30 mins turn round time from in store and back out again. Always helpful can not recommend the staff here enough✅

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ive bought 3 bikes from them over the…

Ive bought 3 bikes from them over the last 9 years. Great service and happy to help

23 de setembro de 2025
logotipo da Leisure Lakes Bikes - Leeds

Resposta da Leisure Lakes Bikes - Leeds

Hey Mark, Its great to hear your kind words once again!

Here's the the next 9 years and maybe another bike or two!

Cheers

Avaliado com 5 de um total de 5 estrelas

Incredible shop

An absolutely amazing purchase the whole shop overall provides everything you need i got a helmet and it fits nice, the speed of shipping in insanely fast and the shop has everything you need.

13 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Shop support for un-obtainable item

I had ordered an item from Leisure Lakes and after 4 months the item had not arrived, the manufacturers could not supply it. The shop assistant investigated the item and came up with an alternative supplier for the same thing at as very similar price. New part has fitted the bill. That's dedication to get a satisfied customer

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can't fault Leisure Lakes

Can't fault Leisure Lakes. Either online or in person at their shop in Leeds, they always have competitive prices, plenty of stock, and knowledgable & helpful staff. Kudos

18 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

i ordered two bike tyres 17 days ago…

i ordered two bike tyres 17 days ago and it said pick up with in 15 days i phoned them yesterday and he just said you will get a email when they come in if i don’t get them by Friday i want a full refund and i will go somewhere else not happy and my grandson isn’t After talking to Wayne at Leisure Lakes Bikes in Leeds he said it was down to the suppliers they didn’t tell them that they only had one tyre and i am very grateful for what Wayne did for me and gave me two tyres today the 21st so i would like to give Wayne 5 stars for sorting it out and also to Leisure Lakes Bikes i will use them again many thanks again

27 de julho de 2025
logotipo da Leisure Lakes Bikes - Leeds

Resposta da Leisure Lakes Bikes - Leeds

Hey Ann, thanks for leaving us with this feedback.

Very sorry to hear this hasn't been such a smooth process for you on this order. From what I can see on my side of the system, it looks like we have one of the two tyres but are still waiting for the 2nd one to arrive in from our suppliers.

I've asked Leeds to keep a very keen eye on this order and update you as much as possible. I hope we can get these to you soon.

Thanks
Will

Avaliado com 5 de um total de 5 estrelas

Super customer service

Super customer service, were able to answer my queries over the phone and helped me understand the best options for the bike gear I wanted.

25 de junho de 2025

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