LendDirect Avaliações 2.394

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company has done it right by bringing in the best and most knowledgeable staff in the city. Their service, anytime of the day, is very professional and polite. I appreciated Megan helping me star... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a really great experience applying for a loan, thanks to Akira. She was very approachable, kind, and patient throughout the whole process. She clearly explained all the terms and made sure I u... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

applying for funds was quick and easy. Once approved accessing my available funds was fast and painless and can be sent to you via your preferred method. In my case the transfer took less then 2hrs.... Ver mais

Avaliado com 2 de um total de 5 estrelas

Lenddirect took over my line of credit from Cashmoney. Everything changed including the line of credit amount I had! There is no more cash back, the payments went up but my balance is not any differen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de empréstimos

Informação fornecida por fontes externas variadas

LendDirect offers online personal loans in Canada.


Informações de contato


3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had got a call today that gave me a…

I had got a call today that gave me a relief that i had not had in awhile and the lady i talked to her name is Tammy and she was the sweetest person to talk to and i just wanted to reach out and say thank you for giving a month to take the chance to care for myself and my partner this month.

28 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

thank you for choosing LendDirect. We appreciate our customers.

Avaliado com 1 de um total de 5 estrelas

Taking a loan with them is one thing..

Taking a loan with them is one thing... But at the rate of their interest you're going to pay this loan for the rest of your life... I already pay over $400 a month and my loan is still over the amount I borrowed and I'm going in about 2 years now or so this will never be paid off my advice to anyone..its easy to get a loan... But this loan is for the rest of your life 😡😡😡 I called and spoke to representative and asked just like any other loan place how long will it take me to pay off my loan she said she couldn't give me an answer which is so ridiculous some places tell you 3 years you pay this amount and you'll be done again with them it's going to be for the rest of your life you'll never pay that loan off at the rate of their interest it's really sad to know that this is such a harsh payoff 🤬🤬🤬... My husband bored $1,000 and it's been two and a half years and he still owe over a thousand dollars 🤦🏽‍♀️🤷🏽‍♀️🤬🤬🤬

25 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 1 de um total de 5 estrelas

46.9% interest and aggressive withdrawals — extremely predatory

I regret ever dealing with LendDirect. They locked me into an outrageous 46% interest rate, which is unbelievable for people who are already struggling. On top of that, they set up aggressive automatic withdrawals that don’t match my income, and they offer zero flexibility when your situation changes.

Even after explaining that I’m on EI and need to manage payments manually, they continue to pull money without warning, leaving me stressed and scrambling. Their communication is poor, the repayment system feels predatory, and the pressure they put on customers is unacceptable.

I expected transparency and support, but instead I’ve dealt with rigid policies, surprise withdrawals, and a loan structure designed to keep people trapped. I would not recommend LendDirect to anyone who needs a lender that actually works with you during difficult times

15 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

I was so surprised to find I got a loan…

I was so surprised to find I got a loan increase . It was life saving and I truly appreciate the ease and speed of processing it. Well done team.

20 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Avaliado com 1 de um total de 5 estrelas

Interest rates

Do not get a loan from them.
Lend direct took over my cash money loan on February 23rd 2026. I've had the loan for years with cash money with no problem. Usually my balance decreases slightly when my monthly payment is made.
Today is March 20th. Since the 26th of February my loan balance has increased by $339.

20 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 4 de um total de 5 estrelas

Dependable

This financial service company is reliable. Makes getting a loan easy by just going into their app.
Only caveat is the payment for the principal is overshadowed by the bigger amounts of their other fees.

19 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate you!

Avaliado com 5 de um total de 5 estrelas

A quick and easy process

A quick and easy process, very friendly staff!!

18 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for the 5-star review. We appreciate our customers.

Avaliado com 5 de um total de 5 estrelas

Quick and easy to use

Quick and easy to use and has been a God send to help with my finances.

20 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Avaliado com 5 de um total de 5 estrelas

Great Experience

I had a low credit credit score and over draft. I needed a small line of credit unsecured that could be approved quickly. I applied online and was pre approved. I had to call because they needed some more information from me. The first representative was very helpful and knowledgeable. When I was signing my documents online the system kicked me out and I called again. The second representative helped me finish signing my documents. She even waited on the phone with me to make sure I was able to sign the documents online. She was also very helpful and knowledgeable. The Manager from the local branch called to introduce herself, congratulate me and see if I had any questions. I had access to the line of credit within the hour. I am very impressed!

19 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Easy acess

Easy acess, and flexible

19 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

Avaliado com 1 de um total de 5 estrelas

I think should be helping people that…

I think should be helping people that has been dealing with them for years.So when they are making the payment , it's not all going to interest so people can start paying down the loan

18 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

easy

Was easy, fast, and simple.

13 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Avaliado com 4 de um total de 5 estrelas

While obtaining the line of credit/loan…

While obtaining the line of credit/loan process is/was really good in spite of the extremely high interest rates, the website could use some more work. Specifically, signing out and attempting to find the breakdown of your payment amounts; ie; how much went to the principal and how much went to interest. Paying online is awesome when you do the interact quick payment, the other method takes a while.

18 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate you!

Avaliado com 2 de um total de 5 estrelas

Make a payment..they get 3/4, u get 1/4

Well, 1st of all. 75% of my payment goes 2 interest, while a whole 25% goes 2 the principle..I'd love 2 pay more, but can't, so now 4ever stuck in this never-ending paying 4× my loan 4 what? 50 a month? I have always paid my monthly bill but am darn sure to tell everyone 1 know 2 never get suckered into this "low interest rate" line of credit...also, this started at cash money in vernon

18 de março de 2025
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

i have a good experience with…

i have a good experience with LendDirect, a good communication and customer service. keep it up

15 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

Avaliado com 2 de um total de 5 estrelas

Poor

Well, I got this loan for $2,000, I think about three or four days ago now. I phoned them to ask how much the payments will be. The one girl said to me, "There'll be no payment at the end of March," but yet on my phone on the site it shows a payment of $49 and some cents.

Then I called again and I asked if I could make my payments instead of bi-weekly into monthly. The girl said, "Yep, she'll do that, no problem," but she didn't know what the payment would be. I go to my website on my phone; it still says bi-weekly and still hasn't been changed.

I don't know how often, if you guys even listen to the customer. You give out the money real fast or really easy; that was great, but now what I want is clarity. I want to get to know the exact payments when they are and how much they are. I can't get nothing done; nobody will do anything. You phone the girls at the office; it takes 20 minutes to get their computer going. They sit there and they talk and talk, and they say, "Well, the computer's really slow," and then they say, "Yeah, that can change it," but they don't know probably a payment. Well, what is that? Come on, if you change it, you should know the payment.

Why did one girl say there'd be no payment at the end of March, and another girl said, "Yeah, there is a payment in March"? Come on, let's get. I've written emails and emails, and nothing gets sent back, and now you guys want a good review. Well, let's get things fixed up here, please, okay.

12 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

Have had no issues with payments

Have had no issues with payments, customer service.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate you!

Avaliado com 5 de um total de 5 estrelas

Agent was helpful

Agent was helpful

13 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

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