This company has done it right by bringing in the best and most knowledgeable staff in the city. Their service, anytime of the day, is very professional and polite. I appreciated Megan helping me star... Ver mais
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Veja o que dizem as avaliações
I had a really great experience applying for a loan, thanks to Akira. She was very approachable, kind, and patient throughout the whole process. She clearly explained all the terms and made sure I u... Ver mais
A empresa respondeu
applying for funds was quick and easy. Once approved accessing my available funds was fast and painless and can be sent to you via your preferred method. In my case the transfer took less then 2hrs.... Ver mais
Lenddirect took over my line of credit from Cashmoney. Everything changed including the line of credit amount I had! There is no more cash back, the payments went up but my balance is not any differen... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
LendDirect offers online personal loans in Canada.
Informações de contato
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Helpful when you need it as a last…
Helpful when you need it as a last option

Resposta da LendDirect
AVOID AT ALL COSTS
AVOID AT ALL COSTS
I emailed questions a month ago and haven’t heard anything back. I don’t have available time to go into a location physically (I’m not in town much). I don’t like that cash money was able to just offload a contract into another company without my consent. This is bad business practice. 0 input from customers, balance is ALWAYS wrong, never reporting the right credit amount or balance to credit reporting agencies. They are not willing to cancel “optional” insurance. Apply so much interest from a $200 payment that…$25 goes to the principal - yes that’s $175 in admin and interest amounts. Literally the definition of a predatory loan. I can’t wait until I am done with these clowns.
How can it be fixed? CHECK YOUR AND ANSWER YOUR EMAIL! Allow customers to cancel “optional” fees on their loans. This “line of credit” is literally worse than pay day loans. Wish I stuck to those instead of getting suckered into this. I have been paying $25 in principal for FOUR YEARS…still only have $8 available to withdraw.
If you can get approved for literally any other temporary funds do it. DO NOT SIGN UP FOR THESE “loans” (I pay a CAR off faster than this garbage
AVOID AT ALL COSTS

Resposta da LendDirect
Staff were friendly and explained every…
Staff were friendly and explained every process had no problems accessing my funds would recommend

Resposta da LendDirect
LendDirect gives chances when everyone else turns away.
I have used LendDirect for quite a few years now. They were the first company that approved a loan for me, which immediately made me feel valued. LendDirect values prompt and no defaulted payments, and they reward that reliability with more trust given in the form of a credit limit increase, which is very easy to access when needed. Payments happen on the date I specified, and every month I receive an email reminding me that the payment will be coming out. Reminders are their way of staying in touch and assuring that if there is a problem, you can contact them immediately. Customer service is very knowledgeable and agents are always very pleasant to talk to.
I highly recommend LendDirect to everyone, especially those who have a difficult time getting credit elsewhere. LendDirect still values the human touch and treat their customers accordingly.

Resposta da LendDirect
It's so easy
It's so easy to access in emergencies, I've never been caught off guard or had to panic basic needs since I got the LOC. It's helped me invest in several assets. Decent. Good start to credit.

Resposta da LendDirect
An e-transfer supposed to be quick but…
An e-transfer supposed to be quick but not with lendirect 2h waiting for that cash money was faster I’m disappointed

Resposta da LendDirect
I've had a great experience with…
I've had a great experience with LendDirect. They’ve consistently made the loan process smooth and stress-free. quick and easy to use App also

Resposta da LendDirect
I had a really great experience working…
I had a really great experience working with Suzy(London On. Branch at Adelaide )and the team at the branch. From the moment I walked in, Suzy was welcoming, patient, and very knowledgeable. She took the time to explain everything clearly and made sure I felt comfortable with each step of the process.
The manager and the rest of the ladies at the branch were just as helpful and professional. You can really tell they work well together and genuinely care about their clients.
Customer service like this is hard to find these days — friendly, efficient, and respectful. I truly appreciate all the help and would definitely recommend this branch to anyone looking for great service!

Resposta da LendDirect
Simple loan with a repayment plan that…
Simple loan with a repayment plan that met my financial needs. By making all repayments on time, you are eligible for special offers (as long as your payments are made and your credit score remains satisfactory). I have had excellent support from LendDirect.

Resposta da LendDirect
I had phoned multiple times and took a…
I had phoned multiple times and took a day to get a response back second thing is I asked them a question and they don’t respond. They don’t give you an answer. You have to ask the same question 4 to 5 times to get an answer and then they never helped me in any way shape or perform. The service is terrible. The finance manager is terrible on communicating and the website says we will get you into a car regardless of your credit situation is not true not true at all

Resposta da LendDirect
Friendly financial customer service
Patience polite friendly staff and very understanding it's very hard to find these days I highly recommend them to anyone seeking financial services.

Resposta da LendDirect
MIA funds for a bit / but good ! Happy
MIA funds for a couple weeks but eventually got it back. Was informed different things when calling about it. Love how quickly you get approved and. Staff very nice but need to be on the same page not saying money will be there tomorrow and it not. Any ways good, interest isn’t to bad. All in all goods happy so far

Resposta da LendDirect
The best part of my experience is when…
The best part of my experience is when you loan me $70 continuously before i complete paying my original loan and to give option to extend my due payments. God blesses you and your families.

Resposta da LendDirect
I have been approved for loan and I am very satisfy.
I have been approved for loan and I am very satisfiy to have such a wondeful cutomer services. The person I met was Robin who helped me cooperated very well and walk through the processes. I am grateful to him for such a excellent service he provided. Thank you.

Resposta da LendDirect
It was easy to sign in and to receive…
It was easy to sign in and to receive funds quickly.

Resposta da LendDirect
Lend Direct lent money to a scammer who…
Lend Direct lent money to a scammer who used my wife’s name. Then they sent a collection agency after us. Crooks.

Resposta da LendDirect
Great experience with both Lend Direct and Cash Money
I had a great experience with both Lend Direct and Cash Money. The entire process with each company was smooth, quick, and very straightforward.
Lend Direct stood out for their transparency and professionalism. They clearly explained all my options and made sure I felt comfortable and informed every step of the way. Their responsiveness and attention to detail really made a difference.
Cash Money was equally impressive. The staff were friendly, approachable, and efficient. The application process was simple, and I was able to access funds quickly when I needed them most.
Overall, both companies provided excellent customer service, clear communication, and reliable support. I would definitely recommend Lend Direct and Cash Money to anyone looking for fast and trustworthy financial services.

Resposta da LendDirect
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