If I could give less than 1 star I would. This company stole hundreds of pounds from my grandmother. The only reason it stopped was because she died and I was able to access her bank statements an... Ver mais
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Veja o que dizem as avaliações
I got a phone call from them saying that I had won a prize and that I would also get a Free mot ,and when I need a service they will get me a cheaper price it cost me £5.99 for a one off offer not re... Ver mais
A empresa respondeu
This is a scam company that makes you think you've won a membership to qualify for discount in many shops. Then once they get hold of your account number, by tricking you I might add, asking you for d... Ver mais
A empresa respondeu
Called my 90 year old Dad and asked for his IBAN number as he was due a refund on a washing machine exchange from a couple of years ago. Nationwide said giving an IBAN number meant nobody could enter... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lifestyle Perks gives members an easy way to save thousands of pounds each year on fantastic experiences, high street stores, and online shopping! Each member receives a week in the sun, including flights, for four people (£3,000 value) and a night in a luxury hotel (£150 value) as a special bonus.
Informações de contato
Reino Unido
- www.lifestyleperks.co.uk
1,1
Muito Ruim
211 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
SCAMMERS OF THE ELDERLY AND VULNERABLE…
Found an unauthorised direct debit set up on my 86 year old dad's account for Lifestyle Perks. I have POA and deal with his finances. On checking up Lifestyle Perks, I was shocked to see all the reviews of how many elderly, vulnerable people they had scammed. I then noticed similarities in that my father did, a couple of months ago, receive a telephone call saying he was getting a refund for a washing machine. He is deaf and has dementia so gave out his bank details, but then got distressed afterwards when I told him it was a scam. It was awful to hear him cry and get distressed. I immediately informed the bank to ensure no monies had been taken from his account. Now a couple of months later they have tried to set up a direct debit. Thank goodness, I spotted it before they could get their grubby fingers on his money. I've reported them to the bank fraud team and Action Fraud. They are a scandalous company who prey on the elderly and vulnerable
29 de julho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Tracy,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
My 92 Yr old mother has been scamed and…
My 92 Yr old mother has been scamed and money unlawfully taken from her account,she has not signed up for any cover and I would be interested to know how you obtained her bank details to steal her money. This is being taken further.Gill
28 de julho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Gill,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Pattern of duping aged vulnerable people
You cannot give zero stars and get into Trustpilot
It seems a common pattern of Lifestyle Perks duping aged vulnerable people. The other day when reviewing my 91 year old mother's Bank Statement I spotted a single £1.00 transaction followed a few hours later with another transaction of £399.99. My mother does not use the Internet so must have been duped by a cold calling sales person (I cannot write what I would like to call them!). She is partially deaf and misses what people say.
I asked if she knew the Company and she didn't.
26 de julho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Philip,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
SCAMMERS
SCAMMERS
I have just noticed a transaction on my account for this company, no idea who they are but withdraw 104.00 without my permission. Reported as FRAUD to the bank and REPORTED to the POLICE and TRADING STANDARDS, i think this is linked to a purchase form a shopping channel. Absoutley disgraceful that my card detaisl have been passed over without my permission
21 de julho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Amanda,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Really this should be zero stars but…
Really this should be zero stars but the system would not let me progress. My elderly parents have been duped by this company and they have taken almost £400 out of their bank which they are stalling to pay back even after agreeing that they were at fault. They promised a cheque in June and no communication let alone payment has been refunded.
My parents will never use this service or perks as it is labelled.
I have requested a full refund as the company took advantage of a vulnerable adult.
13 de julho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Julie,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your parent’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Lifestyle Perks Scam
My 95 year old mother, in a residential home, has been scammed by this company, they took £1 then later took £399. The bank have reacted well and immediately refunded the money when I flagged the issue up but most worrying is that they cannot answer or understand how the DD was set up without my authority as POA and as the only one able to access the online account. Contacted the company who asked for POA but no contact since despite repeated requests. Be very aware, check elderly relatives statements regularly, this company appears to prey on the elderly, needs addressing by the authorities.
9 de junho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Sir or Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
My 80yr old StepDad with Dementia…
My 80yr old StepDad with Dementia scammed by this company, Direct Debit set up without my knowledge, will be contacting bank.
Be careful praying on the elderly !
8 de junho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear John,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
My mother has been scammed by this…
My mother has been scammed by this company, they took £1 then 5 days later took £399. I will be reporting to the police and bank. Preying on the ederly, disgusting..
8 de junho de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Craig,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Kind regards,
David S
Lifestyle Perks Customer Service Team
104.94 taken from my account with…
104.94 taken from my account with authorisation. Avoid at all costs!!!!
30 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Lyn,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
I'm happy with the discounts I get on…
I'm happy with the discounts I get on food shopping, and stuff like just eat. The card works well if you use it strategically for everything you buy.
25 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Dave,
Thank you for your review.
We are glad to hear your happy with Lifestyle Perks discounts.
Don’t forget to check out all our free rewards too.
We look forward to hearing from you soon.
Kind regards,
David S
Lifestyle Perks Customer Service Team
Massive scam targeting the elderly. AVOID
Yes another instance of this company defrauding old people. My 86yr old mother had a mysterious direct debit on her account for £1. I didn't recognise the request, so did a quick google search and found hundreds of complaints of a scam. I cancelled the Direct Debit immediately and asked Lloyds to refund the money.
Lloyds are saying they have done nothing wrong, despite the company being dissolved in 2019. They are unable to explain to me how the Direct Debit was instigated or why the system has failed to do Due Diligence on this company. They are even refusing to uphold my complaint and may take their refund back.
Edit: TrustPilot have now said "Based on your review, Lifestyle Perks would like a little more information about your experience."
Take a look at all the other reviews and you will see my experience of this company is similar to everyone else's. Lifestyle Perks is dishonestly obtaining money through the Direct Debit system. They should prosecuted for fraud.
23 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Mike,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Took £1 from account with no authority to do so
Done the same to my mother. Took £1 out of her account by direct debit somehow without her authority. Luckily I've spotted it and she's onto the bank now to get it sorted out and blocked in future.
23 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Sir or Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Scam avoid like the plague
My 87 year old mother has just been scammed by this disusting outfit the same MO £1: taken last month then £399.95 the following month I've reported them to the bank and to the police.
EDIT: The company are asking for a reference number, please note my mother has NO reference number, she has never had any dealings with your company, she has never signed up to anything with your company, she has never had any communication with your company, she doesn't even own a computer!
Update: Having read through previous reviews it's come to light that my mum received a phone call from these crooks informing her that she was due a refund on her washing machine insurance if she could just "give us your bank details we'll arrange this".
And Lauren, if you think for one minute I'm going to give your company any further details you're having a laugh, my solicitor is very interested though.
14 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Iain
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
My 89 year old mother has just been…
My 89 year old mother has just been scammed by this company for £399 , Looks like they are preying on the elderly. If you saw the panic in her face !
How can this company even exist, it needs to be wiped of the face of the earth .
13 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Sir or Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Scammers
Scammers. Avoid like the paque. My mum as had £400.95 taken from her bank account
11 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Melanie,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Scammers!
My elderly father has had £399.95 taken from his account having been scanned in giving his account details. This a has been reported!
10 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Debbie,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Dear Lauren,
Dear Lauren,
Your reply isn't in keeping with your complaints manager who advised that your sales partnerships had no way of knowing age or vulnerability! Can you please provide the registered company number as the one I was given by your complaints manager and the company it is linked to were taken down by you when I posted them on here due to 'defamation'. Why are Lifestyle Perks hiding their company details (they are not the Lifestyle Perks registered on Companies house)...please provide your registered business address which is publicly available. Matter now pursued with ICO, Action Fraud, the Culture Secretary. MP and working through your business partners to make sure they are aware of how this card is being sold.
9 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Suzanne,
We are sorry to hear you are not happy.
Our escalation team has attempted to contact you via telephone but have been unable to reach you on several occasions. Can you please provide us with an email so we can provide you with details you have requested?
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
My 88 year old Mother has being scammed…
My 88 year old Mother has being scammed by lifestyle perks, first taking out £1 without without authority then a few days later took out of my Mothers bank account another £399.95.
7 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Christopher,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Absolutely disgusting
Absolutely disgusting, £1.00 transaction followed by £399.95 transaction, set up by direct debit !! My 84 year old Aunt has no idea how they got her details and only realised when she got her bank statement.
Bank fraud team are now investigating this matter.
5 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Victoria,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your aunt’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service
Dishonest and untrustworthy
This firm scammed my 93 year old father out of £399. Fortunately I have POA so I quickly contacted his bank. They have refunded the amount. I reported this fraud to Action Fraud but apparently it is not considered to be a "crime". The bank also seemed to be uninterested in taking any action.
Edit. Lifestyle Perks have contacted me as they don't like my review and need more details. They want to know my father's name and his membership number. Actually he does not have a membership number as he never signed up to this fraudulent organisation. I am certainly not giving them more personal details relating to my father or myself. There are more reviews about this firm on YouTube and Facebook, take a look for yourself. Sympathy to everyone else who has been scammed by these clowns
5 de maio de 2022
Avaliação não solicitada
Resposta da Lifestyle Perks
Dear Lynne,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
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