Linley & Simpson Avaliações 

4.741
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have recently rented a property via linley and Simpson I was appointed Lauren Turnbull.lauren was so lovely and friendly she put me and my son at ease straight away.I have emailed Lauren regarding q... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the very beginning Inez was so kind helpful and supportive throughout our whole journey. She always kept us updated and was there whenever we had any questions. Buying a house can be very stressf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been with Linley & Simpson for years now, and they're always super fast and helpful when theres any little repairs. Keyleigh is fantastic and always quick to support with any problems. :)

Detalhes da empresa

  1. Imobiliária
  2. Companhia gestora de propriedade
  3. Corretores de Imóveis
  4. Corretora de aluguel de imóveis

Sobre Linley & Simpson

Escrito pela empresa

Linley & Simpson; Yorkshire at heart.

Bringing local knowledge and strong values together to put people first.

We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.

Our team of over 250 staff, and the family of 21 branches, share the same mission:

Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.

By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.

Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.

We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.

Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.

Linley & Simpson. Professional. Down to Earth. Yorkshire.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(4.741)

1.244 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Make sure you never rent

Make sure you never rent with this bureaucratic shambles of a corporate entity. Dealing with problems in the house will be difficult as their contractors are inept. The staff cannot communicate as they are likely on minimum wages and simply care about their lives (as they should). Do not rent with companies like this, landlords are terrible but at least you can speak with an individual rather than a corporate entity. Never again!

28 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to leave your review.

We are sorry to read that you were dissatisfied with your experience. We appreciate that dealing with maintenance issues can be frustrating, particularly where repairs take longer than expected or do not meet your expectations.

We take all feedback seriously and work with both landlords and independent contractors to resolve reported issues as efficiently as possible. We are disappointed to read your comments regarding our staff, who work hard to support our customers and communicate throughout the tenancy process.

Unfortunately, as your review has been left under the name "Johnny", we have been unable to identify your tenancy or the circumstances you have referred to. We would welcome the opportunity to investigate your concerns further and ask that you contact us at feedback@linleyandsimpson.co.uk with your property address and any relevant details.

We are committed to reviewing all feedback and using it to improve our service where appropriate.

Avaliado com 5 de um total de 5 estrelas

Efficient and helpful

Efficient and helpful
Had a great experience with Kirk Marriott at the Sheffield branch. Sorted out issues with my flat and the tenant swiftly. Great service.

26 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you so much for the recognition for Kirk and how swiftly he sorted out the problem and kept the tenant happy!

Avaliado com 5 de um total de 5 estrelas

The work was completed to a very high…

The work was completed to a very high standard. He was professional, polite, and respectful throughout the whole process. He worked neatly, paid attention to detail, and left everything clean and tidy when he finished. I’m very happy with the service and would definitely recommend him.

25 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your wonderful feedback! We are so pleased to hear that you were happy with the service and the high standard of work provided.

Avaliado com 5 de um total de 5 estrelas

The work was carried out quickly and…

The work was carried out quickly and effectively.

24 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

We are so pleased to hear that the work was completed efficiently and effectively for you. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Linley & Simpson, Sheffield

From start to end we were kept notified of all updates, Lauren Turnbull was ace! Professional, efficient and really easy to talk to, while she was on holiday the rest of the team were fully briefed and knew exactly where things were at, in all an excellent experience with Lauren and Linley & Simpson in Sheffield. Thank you.

8 de junho de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Wonderful to see the team working together and keeping you updated, great shout out for Lauren too, she will be thrilled!

Avaliado com 5 de um total de 5 estrelas

Brilliant Service

The whole team were brilliant at follow-up and keeping the client updated. Also always easy to contact and really first class service. Thanks Laura, Stuart and Cal..

26 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your kind review, it is very much appreciated. All the best for the future from the Sales Team.

Avaliado com 5 de um total de 5 estrelas

Friendly Agents

Had a move in on 22nd and the agent Lauren was super friendly and helpful with our move in. Not just on the day but obviously getting us set for move in and will be in touch throughout.

22 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

So nice to hear that Liam was available throughout the process of your move in, enjoy your new home!

Avaliado com 5 de um total de 5 estrelas

Liam was professional

Liam was professional, friendly, and very responsive throughout. He dealt with my request promptly, kept me informed, and made the process straightforward. I really appreciated his helpful attitude and excellent customer service.

24 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to leave the review for Liam, it’s great to have this kind of feedback!

Avaliado com 5 de um total de 5 estrelas

Thanks to Daniel Darbyshire to organise…

Thanks to Daniel Darbyshire to organise the repair in my flat. Very quick service, I really appreciate.

24 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

We’re very happy the leak could be resolved and has minimised any impact on you. Thank you for reporting this so quickly.

Avaliado com 5 de um total de 5 estrelas

Lauren Turnbull who dealt with our…

Lauren Turnbull who dealt with our rental was an absolute star from start to finish. Lauren was patient and professional and dealt with our every enquiry,.
Only sorry we didn't get to thank her in person as she was on leave the day we collected our keys.

1 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thanks Paul, Lauren was disappointed she missed you too but is back from annual leave now and happy to help with anything moving forward!

Avaliado com 5 de um total de 5 estrelas

Excellent service and support from Paula Dunham!

I recently had an issue with my mattress being in poor shape, and I cannot thank Paula Dunham enough for her help. She went to great lengths to follow up on my behalf and ensure the replacement process was handled efficiently.

It is rare to find someone so attentive and proactive—she was truly on top of everything from start to finish. Beyond just this specific issue, I’ve always found the team to be professional and helpful, but Paula’s dedication to getting this resolved made all the difference.

Highly recommended—thank you,

5 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you Dheeraj for your lovely words. It was my pleasure to help resolve this issue for you and I am happy that you now have a comfy mattress to sleep on.

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful service

Kirk was super friendly when showing us round our flat and whenever we have rang the agents with any enquiries Lauren has been super friendly and helpful providing us with the necessary details

20 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Great that the team were helpful and friendly and thanks for the shout out to Kirk and Lauren!

Avaliado com 5 de um total de 5 estrelas

Emily

Emily does a fantastic job managing my property. She's reliable, proactive, and always keeps me informed. I highly recommend her services.

25 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thanks Pauline it’s been an absolute pleasure having you as a client for all these years , we appreciate and value your comments and feedback!

Avaliado com 5 de um total de 5 estrelas

Quick resolution of problems

My experience with the staff Amber Billbrough was great. I recently had an urgent repair issue and she helped facilitate a quick resolution.

24 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Hi Phina, thank you for the review, I'm happy to hear the works went well! I'm glad I could resolve the leaks quickly for you. If you need anything in the future, please don't hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Emily and Natalie have managed my…

Emily and Natalie have managed my rental property for several years and have always been great to work with. They’re friendly, professional, and always quick to help whenever anything comes up. Communication is excellent, and I know I can rely on them to keep things running smoothly. I’d happily recommend Emily and Natalie to anyone looking for helpful and dependable letting agents.

25 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Really appreciate you taking the time David, to leave a review for the team and especially Natalie and Emily!

Avaliado com 1 de um total de 5 estrelas

the worst estate agents ever dealt…


the worst estate agents ever dealt with! Never get a response when works needed doing in the house. Boiler broke early december reported as usual was told to wrap our 3 month old up to sleep as the boiler could take 2 weeks to fix cooker which was part of the house then broke again in december was told to eat sandwiches while they tried to deal with the landlord was without a cooker/oven for over a month. Black mould in our sons room which was never dealt with as we was told it would be. Tiles above the bath then because loose was told it would be fixed they came to measure and never showed up when followed up with estate agents we kept getting told they were trying to work out dates and they would let them selves in whenever to fix the issue which we then told them absolutely no one was to enter without us being there as we had a dog and then it became our issue and was never fixed. We had kitchen tiles loose and falling doors falling off constantly cracks in the walls bowing ceiling etc and noting was ever done. We was made to feel ridiculous for reporting these things which were half of what we could have reported and left us in a home with a baby which was very clearly unsafe.

30 de junho de 2025
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to share your feedback.

We are sorry to read about your experience and are concerned by the issues you have described. We take reports of maintenance concerns seriously and would like the opportunity to investigate the matters you have raised as a matter of urgency.

Please email us at feedback@linleyandsimpson.co.uk, including your property address and any relevant details, so that we can carry out a full review and respond to your concerns directly.

We appreciate you bringing this to our attention and look forward to hearing from you.

Avaliado com 5 de um total de 5 estrelas

As a landlord with a number of…

As a landlord with a number of properties I find the support and service that I receive from Linley and Simpson maintenance department second and none.
I would particularly like to thank Thomas for his help in a recent issue with a fridge freezer in one of my properties.

Robert

24 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Hi Robert, thank you so much for your positive feedback! It was a pleasure to help you out with the fridge freezer!

Avaliado com 1 de um total de 5 estrelas

L&S in contravention of health and safety laws...

I moved into a property managed by L&S at the end of March 2026. Straight away I flagged issues to them, its now the end of June and nothing has happened despite continuous chasing. Some of these issues were cosmetic, fine - whatever. They clearly don't care about the property then. Others including mould in the bathroom (Awaab's Law) and the inability to open the upstairs windows in case of a fire are in clear contravention of health and safety laws in the UK. It's no wonder disasters like Grenfell are able to happen in the Uk with companies like this allowed to operate...

24 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to share your feedback.

We are sorry to read that you have been dissatisfied with your experience. We take all reports of maintenance concerns seriously and understand how frustrating it can be when repairs do not progress as quickly as expected.

As the managing agent, our role is to liaise between tenants, landlords and contractors to progress repairs and ensure that any health and safety concerns are addressed appropriately. Whilst there are occasions where we are reliant on third parties, we appreciate the impact that delays can have.

We would welcome the opportunity to review the concerns you have raised. Please contact us at feedback@linleyandsimpson.co.uk, providing your property address and any relevant details, and we will be happy to investigate the matter further and respond to you directly.

Thank you again for bringing your concerns to our attention.

Avaliado com 5 de um total de 5 estrelas

resolved the issue quickly…

Thomas Ward resolved the issue quickly and smoothly.

5 de junho de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Hi Craig, thank you for your feedback. We’re glad your issue was resolved so quickly!
- Thomas

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