LIPOELASTIC LTD. Avaliações 

1.175
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I got the tbflg leggings for after lipoedema liposuction surgery. Unfortunately, I found the ankles too loose and the waist too tight after surgery. I had to snip the waist elastic for comfort, and ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I cannot rate the customer service any higher! Within minutes I had an email back to my query and issue resolved. Would highly recommend anyone thinking about buying a post surgical garment from... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had breast reconstruction with diep flap from tummy so the compression garments for the breast and the tummy really helped to have my body tight and feel less pain . The material is great and soft . A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was advised by the NHS medical plastics team to buy pre breast reduction surgery Wouldn’t have managed without it ,I recently just bought another one The quality the support the reassurance it... Ver mais

Detalhes da empresa

  1. Loja de Artigos Hospitalares

Escrito pela empresa

LIPOELASTIC originates from a small town in the Czech Republic, and since establishing itself in 2002, it has become a leading manufacturer of post-surgical garments around the world and is a key player in the field of aesthetic and cosmetic surgeries. Now, exporting to more than 85 countries, including the Middle East, Europe, and America, we take pride in our rapidly growing global reach and capacity to connect and communicate with customers from all over the globe. Being an active branch in the UK since 2016 has significantly enhanced our global presence as well as providing insight into the most common plastic surgery procedures across the UK. Through collaborations with the UK’s top surgeons, we take pride in our capability to deliver excellent service and provide high-quality garments to all our patients across the UK. Our ever-expanding product portfolio offers the opportunity to branch into not only post-surgical garments, but also scar treatment, and compression which is suitable for day-to-day wear, such as our Active Leggings! Being a leading manufacturer of post-surgical garments, with over 20 years’ experience we take pride in the quality and value of our garments and services, and constantly seek new methods of enhancement and development!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 59% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.175)

256 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect compression bra

Perfect compression bra

25 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Angela,

Thank you for your lovely review - we are glad you're loving your new LIPOELASTIC bra!

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Good quality product

I placed an order for the face garment online and it arrived within 2 days. Excellent customer service. Although it is not cheap it is good quality product. Once you get the hang of putting it on it is quite easy. The garment is versatile and gives a very good support to the face.

14 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Active Leggings Look Great

I’ve moved from the post surgery leggings to the Active leggings. They give support, the wide waistband is comfortable and look great. Love my pink ones!

And the collagen is a revelation. Recommended to me post surgery but I find I use so much less product to keep my skin moisturised that I will be continuing to use

21 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

I ordered Xl and 3xl was delivered

I ordered Xl and 3xl was delivered . I have to return at my cost and inconvenience . Not good enough .

21 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Tracey,

We’re sorry to hear that you’re disappointed in our service.

Before leaving this review, you spoke with our customer service team by telephone, during which it was confirmed that your order confirmation showed a size 3XL. Please note that the XL size in the colour Natural has not been available for selection for some time, as this variant has been discontinued. As a result, 3XL is the only size currently available for customers to order, which may be where the mistake occurred.

As explained during the call, we are of course more than happy to accept the garment for a refund or an exchange, subject to availability, and our team remains available to assist.

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The initial order arrived very promptly and beautifully wrapped. The bras were rather too tight, so I called customer service and asked for advice as my surgery was imminent. They helped me with the return and had larger ones delivered within 3 days.
That is excellent service!

18 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Karen,

Thank you very much for your kind review. We’re delighted to hear that your order arrived promptly and that our team was able to support you quickly ahead of your surgery.

Ensuring you have the correct fit and peace of mind at such an important time is very important to us, so it’s lovely to know the replacement arrived in time. We truly appreciate you taking the time to share your experience and wish you a smooth recovery.

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. I emailed regarding help with sizes and I had a reply the following morning.
Informed I could return the items if I needed a different size.
Turns out the measurements I gave them and their suggestions were spot on.

16 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Claire,

Thank you for your kind review. We’re so pleased to hear that our team was able to help with sizing and that the recommendations worked perfectly for you. It’s great to know the process felt reassuring, and we really appreciate you taking the time to share your experience.

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Fantastic garment

Fantastic garment. Nice clear sizing guide on the website.

16 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Lynda,

Thank you for your lovely feedback. We’re delighted to hear that you’re happy with the garment and found the sizing guide clear and helpful.

Kind regards,
The LIPOELASTIC Team

Avaliado com 3 de um total de 5 estrelas

Great products

Great products but unfortunately correspondence could be better on delivery.

15 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Graham,

Thank you for your feedback. We’re pleased to hear you’re happy with the products, and we appreciate your comment regarding delivery communication. Your feedback is important to us and will be shared with the team so we can continue to improve.

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Beautiful product but not yet wearing…

Beautiful product but not yet wearing it as my surgery not until end January

15 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Sarah,

Thank you for your feedback. We’re glad to hear you’re happy with the product so far and wish you all the very best with your upcoming surgery. We hope it supports you well when the time comes!

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Fantastic Customer Service

I ordered a pair of leggings, when they arrived I realised I had ordered the wrong ones. A quick message to customer services and it was all sorted out. I have had first class service from the start. I have ordered 3 items and each time they have arrived very quickly. I would highly recommend! The leggings are fantastic, hold me in well and are helping so much with the pain of my Lipoedema.

14 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Linda,

Thank you for your continued support, we are so grateful and so glad to hear our leggings are comfortable and supportive for you!

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Lovely garment so very well made.

Lovely garment so very well made.

10 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Marie,

Thank you for your lovely review. We’re so pleased to hear that you’re happy with the quality and craftsmanship of the garment.

Please do not hesitate to reach out if you need any help from our team!

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

The garment made well

The garment made well, fit well and the fabric was comfortable. Arrived in good time. Many thanks.

29 de novembro de 2025
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Lynda,

Thank you for your kind feedback. We’re pleased to hear that the garment fit well, felt comfortable, and arrived promptly. We really appreciate you taking the time to share your experience.

Kind regards,
The LIPOELASTIC Team

Avaliado com 1 de um total de 5 estrelas

Not received it yet so can’t use it

Not received it yet so can’t use it! Fed Ex keep saying it is delayed because Just got another message say they couldn’t deliver it ! I was at home !! 🤷🏼‍♀️

9 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Marie,

We’re sorry for the frustration caused by the delivery issues. We can confirm that, according to FedEx tracking, the parcel has now been successfully delivered.

If you’re unable to locate it or there’s anything further we can assist with, please contact our customer service team with your order details and we’ll be happy to help.

Kind regards,
The LIPOELASTIC Team

Avaliado com 1 de um total de 5 estrelas

Dreadful service

Dreadful service, not recieved package . Wrong address , 2 x

8 de janeiro de 2026
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Sarah,

We’re sorry for the frustration this situation caused and appreciate you raising it. We can confirm that this matter was resolved by our team and a refund has since been issued.

If you need any further assistance or have questions, please don’t hesitate to get in touch.

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Fantastic post op bra

Fantastic post op bra. Had one through my surgery with transform and purchased another a few weeks later. Will be back for more! Have recommended to friends.

26 de dezembro de 2025
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Amy,

Thank you for your lovely feedback. We’re so pleased to hear that the bra supported you well through your surgery and that you were happy enough to purchase another. We really appreciate your recommendations and look forward to supporting you again in the future!

Kind regards,
The LIPOELASTIC Team

Avaliado com 1 de um total de 5 estrelas

Poor quality

3rd pair of active legging purchased and 2nd pair for have had faulty/ damaged stitching. Really dissapointing when they cost what they do.

Still waiting on a reply re: returns

31 de dezembro de 2025
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Bianca,

Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. We understand how disappointing this must be, especially given the investment in the garments.

We can confirm that your return has now been processed and the refund has been issued. Our apologies if there was any delay in communication regarding the return. If you have any further questions or need additional assistance, please don’t hesitate to get in touch - we’re here to help.

Kind regards,
The LIPOELASTIC Team

Avaliado com 5 de um total de 5 estrelas

Excellent post surgery bra

Excellent post surgery bra, so comfortable and doesn’t roll up like the other brands out there on the market.. A bit on the pricey side but worth it and I will use mine as a support bra at the gym
highly recommended

17 de dezembro de 2025
logotipo da LIPOELASTIC LTD.

Resposta da LIPOELASTIC LTD.

Hi Jayney,

Thank you for taking the time to leave a review. We’re so pleased to hear that you found the bra comfortable and secure, especially compared to other brands.

It’s great to know it’s proving versatile enough to use beyond recovery as well. We really appreciate your recommendation and support.

Kind regards,
The LIPOELASTIC Team

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