This is the 2nd time I have ordered from this company & yet again I am delighted with the quality, delivery & customer service. All I can say is I wish I had found them sooner!! The price is also exce... Ver mais
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Veja o que dizem as avaliações
I'd already been looking at this light on a third party site when I saw you offering it at a discounted price, it was a bit of a no-brainer really. A good looking, high powered, low profile ceiling li... Ver mais
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Ordered a Coast IP44 globe fitting which arrived with a damaged seal gasket. Emailed customer service with photos and they sent out a replacement gasket promptly without any hassle. The new gasket fit... Ver mais
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Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Iluminação
- também em
- Fornecedor de Abajures
- Fornecedor de lâmpadas
- Loja de decoração de design de interiores
Sobre Litecraft
Escrito pela empresa
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Escrito pela empresa
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Informações de contato
Gorse Mill, OL9 9RJ, Chadderton, Reino Unido
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4,7
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is the second light we have…
This is the second light we have ordered. Again a fast and prompt service.
23 de agosto de 2026
Resposta da Litecraft
Good evening, and thank you for your lovely 5-star review. We hope to see you a third time!
Kind Regards,
The Litecraft Team.
The lady was very helpful
The lady was very helpful, great product overall good service delivered on time thank you
23 de agosto de 2026
Resposta da Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very disappointing service
I ordered the most beautiful chandalier, which arrived in good time. I opened and read the first part of the instructions which said I needed an electrician to install it.
OK, fair enough. I contacted my electrician, who of course told me that he was very busy, and that he'd fir me in around other jobs. As it was August, I was away on holiday for a week, and a couple of weekends.
He came round 2 days ago, and showed me that the wire was too long for the size of the room, and so we couldn't install it.
Very sadly, I contacted you asking if I could send it back, but was told NO, as it was outside the 14 day period. I replied, and told them the above - and was told again that they couldn't refund me.
I am extremely disappointed as I couldn't have done anything sooner.
Although you have some beautiful lights, I shall never use or recommend you to anyone else. Very unacommodating.
28 de julho de 2026
Avaliação não solicitada
Resposta da Litecraft
Good evening, we always advise that an electrician fits your lighting, but if you can do it yourself and have the knowledge to do so then that is completely your choice. The length of a chandelier (chain and wire) can be shortened to fit the height that you require in your room. We are sorry to hear of your experience. If we can assist you any further, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
great product great service really…
great product great service really happy with my lamp
19 de agosto de 2026
Resposta da Litecraft
Good morning, thank you for your 5-star review. We are delighted to hear that you love your new product. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Resposta da Litecraft
Good morning, and thank you for your great 4-star review! We are pleased to hear that you like your new light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Lovely light at great price
Lovely light at great price, delivered quickly.
Thank you
19 de agosto de 2026
Resposta da Litecraft
Good morning, thank you for your 5-star review. We are delighted to hear that you received quick delivery and like your new product. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Fast delivery and a quality product at…
Fast delivery and a quality product at a good price
18 de agosto de 2026
Resposta da Litecraft
Good evening, and thank you for your amazing feedback. We are pleased to hear that you had a great shopping experience. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Delivered quickly
Delivered quickly, on time and a great product at a sensible price.
15 de agosto de 2026
Resposta da Litecraft
Good evening and thank you for your wonderful 5-star review. We are delighted to hear that you received quick delivery and like your new product. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easily to order and quick delivery
Easily to order and quick delivery. Good prices
15 de agosto de 2026
Resposta da Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
First time we have used Litecraft.
First time we have used Litecraft.
Easy ordering , delivery great.
Would use them again.
14 de agosto de 2026
Resposta da Litecraft
Good morning, and thank you for your lovely 5-star review. We are delighted to hear that you had an excellent experience, and we hope to see you again soon.
Kind Regards,
The Litecraft Team.
Resposta da Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are glad you are happy with your item and received quick delivery. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Prompt
Prompt, service excellent. Instructions clear and precise. Staff friendly but thoroughly trained and informative.
13 de agosto de 2026
Resposta da Litecraft
Good afternoon, and thank you for your amazing 5-star feedback. We are delighted to hear that you had an excellent experience, and we hope to see you again soon.
Kind Regards,
The Litecraft Team.
Quality goods and very quick delivery
Quality goods and very quick delivery. Very happy 😃
12 de agosto de 2026
Resposta da Litecraft
Good morning, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Quality item very well pacaged with…
Quality item very well pacaged with quick delivery
5 de agosto de 2026
Resposta da Litecraft
Good morning, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I am still waiting for the light I…
I am still waiting for the light I ordered last week! I was told delivery in 24/48 hours but am still waiting five days later. Absolutely terrible service, as a contractor I feel completely let down!!!
12 de agosto de 2026
Resposta da Litecraft
Good morning and thank you for your honest feedback. We can only apologise that your order was stuck in our system. This was due to your billing address not matching the card address. We have security checks in place, and these are to protect our customers and ourselves. However, we are pleased to confirm that since being in contact, we dispatched your order via Royal Mail yesterday. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Excellent delivery service
Excellent delivery service, well packaged for delivery, first-class quality, easy to assemble, really pleased with purchase.
8 de agosto de 2026
Resposta da Litecraft
Good evening, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Helpful staff excellent delivery
6 de agosto de 2026
Resposta da Litecraft
Good morning, and thank you for your great 5-star feedback. We are pleased to hear that you found our staff helpful and experienced excellent delivery. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Arrived very quickly well packaged…
Arrived very quickly well packaged handled with CARE exactly what it looked like in the ad
5 de agosto de 2026
Resposta da Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are happy to hear that you received your item carefully and promptly. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
The Perfect Retail Experience
Easy to navigate site. Found exactly what I was after at a great price. Order arrived ahead of expected time.
26 de julho de 2026
Resposta da Litecraft
Good afternoon, and thank you for your great 5-star review. We are happy to hear that you found our website easy to navigate. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Brilliant service
Had an issue with the delivery but the customer service team were absolutely brilliant and we got the issue sorted straight away and we received our order the next working day.
29 de julho de 2026
Resposta da Litecraft
Good evening, and thank you for your great 5-star review. We are happy to hear that you are pleased with your purchase and hope to see you again soon.
Kind Regards,
The Litecraft Team.
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