This is the 2nd time I have ordered from this company & yet again I am delighted with the quality, delivery & customer service. All I can say is I wish I had found them sooner!! The price is also exce... Ver mais
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Veja o que dizem as avaliações
I'd already been looking at this light on a third party site when I saw you offering it at a discounted price, it was a bit of a no-brainer really. A good looking, high powered, low profile ceiling li... Ver mais
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Ordered a Coast IP44 globe fitting which arrived with a damaged seal gasket. Emailed customer service with photos and they sent out a replacement gasket promptly without any hassle. The new gasket fit... Ver mais
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Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Iluminação
- também em
- Fornecedor de Abajures
- Fornecedor de lâmpadas
- Loja de decoração de design de interiores
Sobre Litecraft
Escrito pela empresa
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Escrito pela empresa
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Informações de contato
Gorse Mill, OL9 9RJ, Chadderton, Reino Unido
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4,7
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service helpful
Customer service on the phoneline were helpful. Ceiling light delivered within a few days. Item as described, but it could have been packed a bit more securely.
30 de julho de 2026
Resposta da Litecraft
Good afternoon, and thank you for your positive feedback. We are happy to hear that you are pleased with your purchase and hope to see you again soon.
Kind Regards,
The Litecraft Team.
True colours if there’s a problem
Bought garden lights that give a rainbow ring around the light when switched on - can only find this out when installed. No mention of this in description.
After several months of back and forth - they refused to provide a refund as they don’t deem the product as faulty and I have “installed” them. Tell me who wants garden lights that show a random rainbow ring around the light?! Poor customer service when there’s a problem with the product - feels very much like dropshipping…
5 de agosto de 2026
Avaliação não solicitada
Resposta da Litecraft
Good morning and thank you for taking the time to share your feedback. We're sorry to hear that you are dissatisfied with your purchase.
The lighting effect you describe has not been reported by other customers, despite this being a well-established product that has been sold many times. Although your enquiry was raised outside of our standard returns period, we still took the matter seriously and offered to inspect the lights to determine whether a fault was present.
As the product had already been installed and our offer to inspect it was declined, we were unable to verify that a manufacturing defect existed. We therefore could not approve the 50% partial refund that was requested without first assessing the product. Our decision was based on the information available and our returns policy, rather than a reluctance to help.
We always strive to provide fair and professional customer service, which is why we offered to investigate the issue even though the purchase was beyond the normal returns window. While we're disappointed that we couldn't reach a resolution that met your expectations, we believe our team acted reasonably throughout the process and made every effort to assist.
Kind Regards,
The Litecraft Team.
Easy to order
Easy to order, very quick delivery-well packed. Simple to fix and looks really nice.
29 de julho de 2026
Resposta da Litecraft
Good morning, and thank you for your great 5-star review! We are so pleased to hear that you love your new light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
My twin headed lamp is awesome
My twin headed lamp is awesome - it can be positioned in different ways which is fantastic as it rings the changes!! I really love it♥️.
26 de julho de 2026
Resposta da Litecraft
Good evening, and thank you for your fantastic 5-star review! We are so pleased to hear that you love your new twin head light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent!
24 de julho de 2026
Resposta da Litecraft
Good afternoon, and thank you for your great 5-star review. We are delighted to hear that you are happy with your order. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
External carbon fibre wall lamps - great quality
Prompt deliver, well packaged. I bought a set of 2 outside wall lamps made of carbon fibre which I am impressed with.
23 de julho de 2026
Resposta da Litecraft
Good afternoon and thank you for your wonderful 5-star review. We are delighted to hear that you are impressed with your new carbon fibre exterior lights. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great Service
Great Service from Litecraft.
One light was defective, however they resolved this very quickly, and issued a new one.
16 de julho de 2026
Resposta da Litecraft
Good afternoon, thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Arrived the day after I ordered…
Arrived the day after I ordered it.Best packaging i have ever seen. As it was a lamp and fragile I was worried about it coming in post but noneed. Great value for money so I order 2 more lamps.
20 de julho de 2026
Resposta da Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that you had a great shopping experience! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Ordered and delivered within 3 days.
Ordered and delivered within 3 days.
Very well packaged.
12 de julho de 2026
Resposta da Litecraft
Good morning, and thank you for your great 5-star review. We are pleased to hear that you were happy with your purchase. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Resposta da Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are pleased to hear that you had a good all-round experience shopping online at Litecraft. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Excellent service
Excellent service easy to navigate website fast delivery
What more do you need
1 de julho de 2026
Resposta da Litecraft
Good morning, and thank you for your great 5-star review. We are pleased to hear you found our service to be excellent. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Product as described
Product as described, delivery as promised, excellent service
2 de julho de 2026
Resposta da Litecraft
Good afternoon, and thank you for your great 5-star review. We are pleased to hear you found our service to be excellent. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Resposta da Litecraft
Good afternoon, and thank you for your great 5-star review. We are pleased to hear you found our products to be of good quality! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great service exactly what we ordered…
Great service exactly what we ordered thanks
18 de junho de 2026
Resposta da Litecraft
Good afternoon, and thank you for your great 5-star review. We are pleased to hear you received great service and got exactly what you wanted. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Really fast delivery after ordering and…
Really fast delivery after ordering and the quality of the product is great!
15 de junho de 2026
Resposta da Litecraft
Good morning, and thank you for your lovely 5-star review. We are delighted to hear that you love your new light and find the quality great. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Very efficient company
Very efficient company. Got just what I wanted on time and in good order. Very pleased. Thank you.
28 de abril de 2026
Resposta da Litecraft
Good evening, and thank you for your lovely 5-star feedback. We are delighted to hear that you had a great shopping experience with us. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Resposta da Litecraft
Good afternoon, and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very impressed
Very impressed. The glass light shades are really good quality, arrived very quickly, well packaged, via Royal Mail.
11 de maio de 2026
Resposta da Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Resposta da Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon!
Kind Regards,
The Litecraft Team.
Good customer service.Had to replace fault
Good customer service.Had to replace faulty glass insert. Done without quibble in very short time. All issues dealt with FOC postage.Will use this supplier again
3 de maio de 2026
Resposta da Litecraft
Good afternoon, and thank you for your great feedback. We hope to see you again soon!
Kind Regards,
The Litecraft Team.
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