Total scam. Order jersey through "Lissi" which also goes by liwisi. Never received package. Sent 4 emails and absolutely no response. Filed fraud complaint with my bank, bbb, and ftc. So sad these so... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Easy to browse and make purchases. Items sold are of great quality and value. I will continue to make repeat purchases from Liwisi.
Great experience. Good quality clothing and so unique. They are trustworthy, What you see on their website is exactly what you get. This is important to me, since I do like surprises. Excellent cus... Ver mais
My husband sent me a link to Liwisi, so I've made a few purchases from here. Almost everything I bought from Liwisi was a success for me. The clothes fit really well, I get a lot of compliments, and I... Ver mais
A empresa respondeu
4,1
Muito Bom
323 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I should have google this review site before i placed the order
I ordered 3 items and plan to wear them around Christmas. Yet the whole batch took more than 2 weeks to ship. When it finally arrived right before Christmas, I found the collar of one of the sweaters has been came apart when i unpacked it. Not to mention I can't wear it at Christmas and was too busy to complain and ask for a refund. The return/refund policy is very unfriendly. I won't recommend this shop anyway
Update as of 12 January 2025:
I received a prompt response from the Customer Service (CS) team after sharing my previous comment. They offered me the choice of a replacement or a refund, and I opted for the latter. The refund was processed immediately. I appreciate the excellent service provided by the CS team and hope to see improvements in the product quality control moving forward.
22 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
1/6/2025 replied
Hi Ginlui, we learned that you had an unpleasant experience in our store. In response to the issue you raised, we have specially formulated a corresponding solution and contacted you in a timely manner, aiming to make up for this deficiency and ensure that you are satisfied with our service. We sincerely thank you for your valuable suggestions and encouragement. Your feedback is an important driving force for us to continuously improve and enhance our service quality. We promise to continue working hard to ensure that every customer can enjoy excellent service and a pleasant shopping experience.
All clothes is amazing and same looks like picture
All clothes is amazing and same like photo!!
I love it and enjoy the this clothes
Customer service also good and quick answer!!
29 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi namhee, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
I am very happy with the customer…
I am very happy with the customer service. I purchased a jacket that I am not happy with and they offer world class service and quick solutions to win me over.
25 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Nancy, thank you very much for your support and we are honored that our service can be of help to you. We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Have a nice day!
I have been making a few purchases from…
I have been making a few purchases from Liwisi. The quality of the products are good and I’m very satisfied with my purchases. Any queries and feedback given to them were responded quickly.
26 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Florence, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!
A good shooping experience!
I like their product style, and the quality is excellent.
The service line responds quickly and is very satisfied.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Alice,we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Very much appreciated to the…
Very much appreciated to the after-sales service, I requested refund on one of the items I purchased. They responded to my request promptly and reasonably, gave me great confidence in further and continually shopping in their store in future.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Viola, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
I actually order 2 items product but…
I actually order 2 items product but due to one item is being out of stock before clarifying with customer service one of the colleague had serve me promptly and I feel that liwisi had a very good customer service experience for me. Representative Evelyn i would like to thank her prompt respond and service and even offer me to choose another options but I cancel 1 of the item instead and still continue to give me a good service experience. I will come back and support liwisi products again. It has been great.
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Jina, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!
Quality products and services
My 3rd purchase so far, and still impressed with the quality of the products, feels very premium. Every piece of clothings and accessories I’ve got are true to the pictures as advertised. Equally amazed at their quick responses and good customer service.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Rolenter, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!
Good stuff
Their clothes are very good quality and pretty. Beware of the sizes though, in US I wear small/medium but with them I am a large.
I will definitely order again.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi madiha,thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!
Fast delivery,good quality great design
Fast delivery,good quality great design
25 de novembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hello Evangelie , we are glad to receive your positive comment and feedback! We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Looking forward to our next meeting. Have a nice day!
The clothes is in excellent quality !
The clothes is in excellent quality !
Despite I have ordered some clothes oversized, Liwisi is helpful and patient in arranging return.
Will definitely come back for purchasing again !
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hello, Brittany. Thank you for your praise of our website and look forward to our next meeting. Have a nice day!
Good customer service
I received my order of 2 tops unfortunately both of them didn't fit me. I made an error as the sizes are not meant for AUS/NZD! However, Evelyn was kind enough to offer me a 30% refund of the order (excluded shipping). Therefore, I have reordered the same top of a larger size. I like the quality of the material & most of all the after sale service is good. I will certainly continue to shop at Liwisi !
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi, Lily. We are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Great online site for shopping of clothes.The clothes that i bought here are of…
The clothes that i bought here are of outstanding quality in terms of workmanship, material and patterns. Glad i found this site and will be shopping here for my clothes from now on.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Esther, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
Chamarra de mezclilla
El material es de excelente calidad, la talla justa.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hello Lupita, we are glad to receive your positive comment and feedback! We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Looking forward to our next meeting. Have a nice day!
High quality clothing
Clothing are high quality, easy to communicate with customer service team, will order again.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi JESSICA, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!
I like liwisi dresses
I like liwisi dresses, it is quality and comfortable. Highly recommended for those like elegant clothes.
18 de novembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi, Michelle. Thanks you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
Nice products and good customer service
I purchased several times on this website, overall good quality and shipped quick. The latest time, I would like to return one sweater, because the style different than I expected. I sent a return request by email. I got quick response and settlement. I appreciate the great solution and efficient response. What's a wonderful service.
27 de novembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi, Lisa. Thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
Shopping fantastico
Una esperienza unica,super soddisfatta. Gli articoli sono di ottima qualità i prezzi convenienti e le taglie accordi con le tabelle.
2 de novembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi, marcela. Thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!
Good size and design
My first time purchasing, and the sizes fit on me well. I like to designs! Only two out of three packages arrived at first. The customer service was very helpful and responsive, and I got the delivery soon after reporting.
18 de novembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi,Kriste. We are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
I like the everything color and fit.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi, Rachael. Thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
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