I travelled recently to Inverness, and found myself in a bit of a pickle. The stewardess (Kimberley), absolutely amazing, went out of her way to help, and massively resolved my problem. It may only... Ver mais
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Veja o que dizem as avaliações
If I could give less than 1 star, I would. If you are unfortunate enough to need this airline (as not many airlines fly to Scotland), prepare yourself to receive the worst customer service ever. And i... Ver mais
I booked a flight with Loganair during the sale period in March 2026 however there was no place to apply the TARTAN17 discount on the app during the sale period. As per the website I completed a comp... Ver mais
I’d start by saying that any staff member I’ve actually spoken to has been very pleasant, but the responsiveness of Loganair’s claims handling team is abysmal. My flight was delayed for four hour... Ver mais
Detalhes da empresa
Escrito pela empresa
Loganair is the UK’s leading regional airline, proudly connecting communities across Scotland, the wider UK, Ireland, and Scandinavia. With all-inclusive fares as standard, every journey comes with a generous luggage allowance, complimentary onboard service, and the chance to collect and spend Avios through Loganair Loyalty. As a family-founded airline with over 60 years of experience, we place reliability, care, and community at the heart of everything we do. Whether reuniting families, supporting island life, or providing business and leisure connections, Loganair is committed to making travel simple, welcoming, and dependable.
Informações de contato
Lightyear Building, 9 Marchburn Drive, Glasgow Airport, PA3 2SJ, Paisley, Reino Unido
- 0344 800 2855
- www.loganair.co.uk
1,8
Ruim
715 avaliações
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Baggage lost Inverness to Belfast as…
Baggage lost Inverness to Belfast as was my work colleagues and other passengers. Friday 3rd April, 1100 am flight. Suitcase was sitting beside the plane as I boarded. Contains all my work wear. Not happy
3 de abril de 2026
Avaliação não solicitada
Resposta da Loganair
Hi Brian-Thank you for bringing this to our attention, and we’re very sorry to hear about your experience on your recent flight from Inverness to Belfast. We understand how frustrating and inconvenient it is to be without your baggage. We trust that your luggage has been delivered since then. Should you wish to submit a claim for essential items, you can do so via- https://www.loganair.co.uk/contact/.Thank you. ^mw
Concorde prices with ryanair service #ripoffair
Loganair is very overpriced on every flight they operate from Shetland. They think we are all millionares. Quote up to £700 for a domestic flight is idiotic. This is not dynamic pricing it’s price gouging. Go on
The seat map all seats available. It’s not like you get a good service onboard either. The cheapest and minimal offering of tea, industrial type coffee or water to drink. food is a biscuit. They say book far in advance to get a good deal but flight in November can already cost £600 if you dont have an islander discount. Is the flight normally quite full yes as islanders still need to travel for all the normal things but also hospital appointments.
Connecting onto an onward flight to London with BA is normally cheaper with a Loganair codeshare flights than a resident visiting family in Glasgow, edinburgh or even Aberdeen flying one flight. How can 2 flights be cheaper than 1?
Flights to the western isles are far cheaper operated by jets which have higher overheads and less seats on the aircraft. The aircraft flying to Shetland are turboprops that are cheaper to operate and double the seats.
Website is basic and rarely works properly very buggy. Staff in call centre dont even now what they are talking about most of the time.
The airline does not care about the comunities they serve and use them as a cashcow. If things go wrong good luck because they will find another way to scam you out of even more money or refuse UK261 entitlements.
Called the call centre today to ask if the price was correct with island discount and the sale code the cost of a return flight over 6 months away was over £260. That means the goverment pays half the fare so the cost of this ticket is already over £500 during a sale. I wanted to buy a seat on the plane not charter the aircraft.
31 de março de 2026
Avaliação não solicitada
Resposta da Loganair
Hi
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration with pricing and your recent experience.
Loganair operates a dynamic pricing model, which means our ticket prices can vary depending on several factors, including demand, booking lead time, route popularity, and seat availability. We’re continually working to balance affordability with the costs of operating regional services.
We understand the importance of reliable connections and continually work to improve our network and support regional travel. Your feedback is invaluable as we look to expand our role in connecting more people across the UK and beyond.
We are sorry for the issues you’ve described with our website and customer service. This is not the level of experience we aim to provide, and your comments will be shared with the relevant teams to help us improve. Our team are working to improve the website, and we value important feedback which will enable us to improve.
We appreciate your feedback and the opportunity to improve our service. ^mw
I wish I could give it a 0
I wish I could give it a 0. They are terrible. If I didn't have to frequently fly with this airline I wouldn't, it's a shame it's the only airline that operate where I travel to. They use an algorithm to keep inflating prices each time you search the same ticket same day. Now going to use alternative mode of transport.
16 de março de 2026
Avaliação não solicitada
Resposta da Loganair
Hi-Thanks for getting in touch with your feedback. We are sorry you feel this way. Loganair’s fare availability is designed to respond to forecasted demand based on the day of the week and time of day. This means our prices adjust according to the demand for each individual flight, ensuring a fair and competitive offering. While there is no fixed pattern, our pricing remains fluid to align with market trends. To secure the best fares, we always recommend booking in advance. We hope we will get the chance to welcome you on board soon in the near future. ^mw
Best ever
Had a return trip from Manchester to Orkney via Aberdeen.
Without a shadow of doubt two stewardeses that looked after us need the biggest bonus for just being naturally brilliant and lovely. By far the most enjoyable personable experience we have had despite flying around the world.
Heres to Amy and Claire, thank you
26 de março de 2026
Avaliação não solicitada
Resposta da Loganair
Hi Mark-Thank you for your kind words and for taking the time to share your experience. We’re really pleased to hear that you had such a positive journey and that our crew made a great impression. We hope you get the chance to fly with us again soon in the near future ! ^mw
Excellent customer service
Hi
Would like to thank login air regarding missed flight my brother became ill on 28th March was due to fly from Manchester back to Southampton as I am aware he spoke customer services this morning 29th March they stated with a letter from consultant doctor from hospital they will email a free voucher to fly any time within the year just like to say thank you
28 de março de 2026
Avaliação não solicitada
Resposta da Loganair
HI Paul
Thank you so much for taking the time to share your experience. We’re really sorry to hear about your brother’s illness and hope he’s doing much better now.
We’re glad our customer service team was able to assist and provide a solution during a difficult situation.
Loganair looks forward to welcoming you on board soon in the near future. Best Wishes. ^mw
Loganair Indescribably Incompetent
I wish I head read the reviews before travelling with Loganair. I travelled to the Isle of Man with Loganair on 12th December 2025. Loganair managed to lose my case on this short flight. At the airport I filled in a lost luggage form, with the staff assuring me that my case would be with me the next day. My case never turned up and despite several phone calls and emails, I still haven’t been compensated for my reasonable expenditure over that weekend, let alone compensated over my lost luggage. I am contemplating making a small claims application, but as they are based on Scotland I can’t do it through the E flush court. I am finding out how I can get this done, so would be grateful for any advice if you have been through this yourself. Today is 25th March 2026 and I think I have been very patient with Loganair. Avoid them at all costs! To think I went with them instead of EasyJet because I thought they would be more professional. How is this company still operating? I will never use them again.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Loganair
Hi
On behalf of Loganair, I would like to offer our sincere apologies for the delay of your bag and the inconvenience caused.
We are sorry that we haven’t been able to respond to your correspondence as quickly as you expected.
We are currently experiencing an exceptionally high volume of claims following several significant weather events reported by the Met Office in late 2025 and early 2026. Unfortunately, this has affected our response times, and I’m truly sorry that you’ve been impacted by these delays.
To ensure fairness for all our customers, we are working through all enquiries in strict chronological order. Please rest assured that your case has not been overlooked, and we will contact you as soon as our investigation is complete. Thanks. ^mw
Dreadful communication at Manchester airport.
Dreadful communication. Flight from Machester to Exeter delayed, no explanation given. Eventually told to go to gate B1, still no information given. The officious, condescending young man at the gate loaded us onto a bus, drove for 5 minutes to the plane, which we couldn't get on because it hadn't been offloaded! Should have taken off 13.30, now still sitting waiting at 14.42. Email received from Loganair advising delay received at 14.37! Dreadful service at Manchester airport, which is nothing new. On the upside, the stewardess Bev is lovely but for £167 for a 30 minute flight, I expected better than this. Never again.
25 de março de 2026
Avaliação não solicitada
Resposta da Loganair
Hi Wendy
Thank you for your complaint regarding your flight to Exeter from Manchester.
You are entirely right that "zero communication is more frustrating than zero information." We understand that passengers appreciate being kept informed, even when the details of a delay are still being confirmed. This allows for a much more relaxed boarding environment and prevents the uncertainty you described.
I would like to offer my assurances that Loganair expects our Handling Agents and staff to provide the highest standard of proactive service. To ensure any underlying communication or training issues are addressed, I have shared your specific feedback with the relevant department. Your comments are invaluable in helping us improve how we handle these "short-notice" delays in the future.
We thank you for your kind compliment regarding for our crew Bev. We will pass your comments onto the relevant department and thank you for taking the time to feedback on your experience it is much appreciated,
On behalf of Loganair, please accept our apologies for the frustration caused. We look forward to welcoming you on board again soon under more satisfactory circumstances. Thank you. ^mw
Luggage is not being lost, it is arriving, then being dumped
I have an airtag on my luggage. So I could see that my suitcase was with me through the flight from Inverness.
When I got to the baggage hall, I could see my luggage travelling, slowly, towards the baggage hall. Eventually it was just 200 metres away.
All the other luggage arrived. Eventually it became clear that it was not coming.
I reported it as not delivered. I showed the person exactly where the case was. She said she could do nothing about it, but my case would be delivered next day.
It stayed there, 200 metres from the baggage carousel, for three days. Eventually they gave it to the courier and I got it back on Sunday - I was without my essential medicines for four days.
I have asked LoganAir to check the CCTV to find out why my luggage was simply abandoned, after off-loading. So the airport can investigate and stop this.
I have had no reply to this point. They simply don't seem interested in resolving this.
I have written to the CEO of LoganAir. The reply I have just had on the 14th of April at 14:30 does not confirm this. Please confirm that my letter has been delivered to your CEO.
19 de março de 2026
Avaliação não solicitada
Resposta da Loganair
Hi
We are sorry that we haven’t been able to respond to your correspondence as quickly as you expected.
I confirm that your claim has been registered with our Customer Relations team. They are working through the claims in order and will be in touch via email.
To ensure fairness for all our customers, we are working through all enquiries in strict chronological order.
Please rest assured that your case has not been overlooked, and we will contact you as soon as our investigation is complete.
Thank you. ^mw
Customer service were quick to answer…
Customer service were quick to answer my query about taking a bike and sort out an ID problem. I haven’t actually flown yet but customer service have been helpful and friendly.
19 de março de 2026
Avaliação não solicitada
Resposta da Loganair
Hi Sarah.
We have received your correspondence and would like to thank you for your kind compliment from your recent experience with Loganair.
We will pass your comments onto the relevant department and thank you for taking the time to feedback on your experience it is much appreciated.
Should you require any further assistance, please get in touch with us via live chat or email at-
https://www.loganair.co.uk/contact/.
Kind Regards. ^mw
Poor customer services
Absolutely terrible company to deal with. Baggage delay claim submitted almost 4 months ago and still to receive a reply. Keep contacting their customer support team and the keep informing me that the claims are dealt with in order and cannot give me an estimate of when a reply might be forthcoming.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Loganair
We’re sorry for the time taken to provide you with an update on your baggage delay claim, and we completely understand how frustrating this experience has been.
Over the past few months, we’ve received an exceptionally high number of claims following the severe weather events reported by the Met Office in late 2025 and early 2026. This has unfortunately caused significant delays across our teams, and I’m genuinely sorry that this has affected you.
To make sure every customer is treated fairly, we’re working through all claims strictly in the order they were received. and our team will be in touch as soon as the investigation is completed.
Thank you for your patience, and I sincerely apologise for the inconvenience these delays have caused.^JH
Cancelled flight with no notice
Cancelled flight with no notice. Lied to about a refund after being left in the airport with no explanation.
It took months to get my money back.
I will never fly with them again and I advise anyone else to avoid
The info they replied to me below is inaccurate.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Loganair
Thank you for taking the time to share your feedback. I am very sorry for the disruption to your journey and for the frustration caused by the cancellation of your flight. This is never the experience we want for our customers.
Your claim for compensation was received and assessed in line with our Conditions of Carriage and UK retained legislation arising from EC261/2004. This review process requires coordination across several departments, which means we are unable to provide an immediate response, though we genuinely appreciate your patience during this time.
I understand you also requested reimbursement for additional expenses. Our Customer Relations team confirmed that, as you chose to cancel your booking and receive a refund of the unused flight fare under EC261/2004, this made you ineligible for reimbursement relating to any pre booked or independently arranged onward travel.
Our records also show that you contacted our Contact Centre on 9 June to request a refund, which was processed and returned to you four days later, on 13 June.
Once again, I’m sorry for the disruption you experienced. We appreciate your feedback, as it helps us improve the service we provide. ^JH
Very poor customer service
Very poor customer service, I put in a complaint about the service I had received, got no response, Loganair don't care. The impression is of an entitled and complacent company
Update
Further to Loganair's somewhat unapologetic response to this review
1. "Not respond as quickly as (I) expected"? Loganair say they will respond within 6 weeks. They didn't. I submitted a further complaint once the 6 week deadline had come and gone. Another 6 weeks, still no response to either complaint, it is now some 12 weeks since the initial complaint.
2. The insinuation that I am unreasonable to expect a response after 12 weeks when there are apparently many others who have been waiting even longer, that I wish to queue jump, beggars belief.
3. My original assertion has been borne out by this response: complacent and entitled
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Loganair
We are sorry that we haven’t been able to respond to your correspondence as quickly as you expected.
We are currently experiencing an exceptionally high volume of claims following several significant weather events reported by the Met Office in late 2025 and early 2026. Unfortunately, this has affected our response times, and I’m truly sorry that you’ve been impacted by these delays.
To ensure fairness for all our customers, we are working through all enquiries in strict chronological order. Please rest assured that your case has not been overlooked, and we will contact you as soon as our investigation is complete.
Thank you for your patience, and for the frustration this has caused.
^JH
Customer service is awful
Their customer service is awful. I made a complaint two months ago and have never had a response. Given how expensive their fares are, you would think they could spend some money on customer service skills training. Will never use Loganair again, I'd rather travel to Glasgow from Inverness rather than go with Loganair again
27 de dezembro de 2025
Avaliação não solicitada
Resposta da Loganair
I am very sorry that we have not been able to deal with your correspondence as promptly as you would have wished.
We are currently managing an unusually high volume of claims following several significant weather events reported by the Met Office in the latter part of 2025 and early 2026.
Unfortunately, this has had an impact on our response times, and we are truly sorry that you have been affected by these delays.
In line with normal procedures and to remain fair to all our customers, we are dealing with all correspondence in chronological order, and we aim to address each customer's enquiry as soon as possible.
Please be assured we will be in contact with you on concluding our investigations. ^JH
Exeter to manchester
I had a flight from Exeter to Manchester. We where delayed, congestion at Manchester Airport. But we where informed of this. The staff where great, the plane was clean and looked in good condition. I enjoyed it, and it was very good value for money.
I will definitely use the airline again..
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Loganair
Hi.
Thanks for taking the time to share your experience with us — we really appreciate it.
Delays are never ideal, so we're glad the team kept you updated and that things still went smoothly once you were onboard. It's great to hear the crew made a good impression and that you were happy with the condition of the aircraft.
Knowing you felt it was good value for money and would choose to fly with us again really means a lot.
We look forward to welcoming you back on board soon. ^JH
Used a few times to fly to Scotland and…
Used a few times to fly to Scotland and have to say they have always been really good.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Loganair
Thanks so much for taking the time to share your experience with us.
We’re really happy to hear that your trips to Scotland have been smooth and enjoyable. That’s exactly what we aim for, so it’s great to know we’re getting it right.
We really appreciate you choosing to fly with us, and we hope to welcome you on board again soon. ^JH
STAY AWAY from Loganaire
STAY AWAY! worst experience ever. Flight was over 5 hours late from Manchester to Aberdeen. Been waiting for my delay compensation claim for 3 months now and still not paid. They don't even reply to me after so many emails and calls.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Loganair
Thank you for your feedback, and I’m very sorry for the delay and the frustration this has caused. A long flight delay is stressful enough, and waiting this long for an update is understandably disappointing.
We are currently dealing with an unusually high volume of claims following major weather events in late 2025 and early 2026, which has unfortunately extended our response times. Your claim is still moving through our review process, where each case is assessed individually in line with EU/UK261 regulations.
We review claims in the order they’re received to ensure fairness for all customers. Our Customer Relations Team will contact you as soon as your assessment is complete, or sooner if we need any further information.
Thank you for your continued patience.^JH
Absolutely zero focus on the customer
Absolutely zero focus on the customer - dreadful. If you can fly with anyone else i recommend you do.
I had a flight cancelled which marooned me in Jersey. Loganair could not have cared less, instead encouraging me to go elsewhere rather than trying to find a solution to my problem. Ended up accepting a flight 24 hours later that landed 100 miles from my car
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Loganair
Thank you for taking the time to share your feedback, and I’m very sorry to hear about the disruption you experienced.
Your flight was cancelled due to the adverse weather conditions on the day, with significantly reduced visibility caused by fog. Unfortunately, the conditions were below the safe operating limits required for the aircraft to depart or land safely. We understand how frustrating this is, but safety must remain our highest priority.
When a cancellation occurs, we aim to get customers to their ticketed destination as soon as operationally practical. This includes rebooking onto the next available service and, where needed, providing ground transport to ensure you can reach your original destination.
I’m sorry that your experience did not reflect the level of care and support we strive to provide, and I appreciate how difficult it must have been to face an extended delay and the arrival airport being different from where your car was located.
Thank you again for your feedback — it helps us identify where we need to improve the support we offer during unexpected disruptions. ^JH
Third-Class Service & Hidden Avios Point Theft
Loganair has a unique talent for taking a decent flight experience and destroying it with one of the most hostile “customer support” departments in the UK. If you value your time or your loyalty points, think twice.
*** 1. The "35-Day" Vanishing Act ***
Most airlines aim to resolve issues in 24–48 hours. Loganair’s automated response often proudly states they aim to reply within 35 days. In the modern travel industry, a month-long silence is not a "backlog", it’s a total abandonment of customer care. When they do finally reply, the staff appear trained to be as obstructive and unhelpful as possible.
*** 2. The Avios "Steal": Loganair is stricter than BA, Qatar and Aer Lingus ***
Loganair’s transition to Avios has been used as a smokescreen to wipe out customer loyalty and steal Avios from customers which the airline keeps as profit.
• The 12-Month Expiry Trap: Unlike almost every other Avios partner, Loganair will zero out your balance if you don't book within 12 months.
• Contradictory T&Cs: If you ask for points to be reinstated, you’ll be refused and referred to their T&Cs. However, Loganair’s T&C’s are a mess, with clause 3.5 clearly stating that points expire after 36 months, whereas contradictory clause 3.9 states they will expire after 12 months of inactivity. When challenged on this ambiguity, Loganair is unable to explain the contradiction.
• Zero Transparency: They moved from a fair loyalty scheme (Clan) to this restrictive one without clearly alerting customers, effectively "stealing" years of earned points through fine-print technicalities.
*** 3. Marketing Incompetence & Web Errors ***
The digital experience is a shambles:
• Spamming: The marketing team is a mess. They even saw fit to bombard customers with emails on Christmas Eve and Christmas Day. That’s not "engagement"; it’s harassment.
• Outdated Info: The website is riddled with legacy information and missing essential passenger guidance. Even when the incorrect information has been highlighted to the customer support team, it remains months and years later.
*** Final Verdict ***
The Director of Customer Service is presiding over a department that views passengers as a nuisance rather than an asset. Until Loganair stops hide-and-seeking behind a 35-day response window and fixes their predatory Avios expiry rules, I recommend taking your business elsewhere (which I appreciate isn’t possible on the majority of routes).
*** Note to the Loganair Social Media Monitor (JH or other): ***
Don’t bother with a “please don’t hesitate to reach out to us directly via our Help Centre using the link below”, it’s meaningless.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Loganair
Thank you for taking the time to share your feedback. We are sorry to hear about your recent experience, and we appreciate the opportunity to provide clarification.
Customer Relations Response Times
First, we sincerely apologise for the delay in our Customer Relations Team responding. We are currently managing an unusually high volume of claims following several significant weather events reported by the Met Office in the latter part of 2025 and early 2026. This has affected our usual response times, and we regret any inconvenience this has caused.
Avios Expiry and Activity Rules
We understand your concerns regarding Avios expiry. To clarify, the rules governing Avios expiration have not changed during the transition from Clan Loganair to Loganair Loyalty.
The current Loganair Loyalty Terms & Conditions, available at:
https://www.loganair.co.uk/loganair-loyalty/loganair-loyalty-terms-conditions/
state the following:
• Clause 3.5: Avios expire after 36 months.
• Clause 3.9: Where there has been no collect or spend activity within a continuous 12 month period, all Avios will be forfeited and lost.
While we appreciate that these two clauses refer to different conditions, this structure is consistent with industry practice:
• A maximum lifespan of 36 months for all Avios, and
• An inactivity rule that applies if there is no collect or spend activity within a 12 month period.
These rules also align with the long-standing policy under the former Clan Loganair programme. No changes were introduced during the transition to Avios.
Comparison with Other Avios Partners
We recognise you have concerns about consistency across programmes. Each Avios-issuing partner—such as Aer Lingus, British Airways s and Qatar sets its own individual programme rules, including activity requirements and expiry terms.
Loganair’s rules follow the established structure from its previous loyalty programme and continue to encourage regular engagement, noting that Loganair operates as a domestic carrier with a different network profile from the airlines mentioned.
Website and Marketing Feedback
We are sorry that aspects of your online and digital experience have felt unsatisfactory. Your comments regarding outdated content and marketing frequency have been shared with the relevant teams.^JH
Technical faults and terrible baggage situation
I was so happy when I saw that there were flights between Southampton and Manchester as I have to go there for work and the train is now fun. My two experiences over the last couple of months have squashed this . First experience both out bound and inbound delayed by around an hour. My flight this Monday had a technical fault which meant they had to send a new plane from Glasgow so we were delayed over 2.5 hours . Now this is just one of those things but our experience at Manchester was awful , well over an hour to get our bags from the hold. So me trying to "save time" by not getting the train was an 8 hour experience door to door. Ever the optimist I have booked in April for the new timetable with the vain hope of managing to go there and back to Manchester within a working day so I can avoid being away from my family for a night ..after my experiences I am aware I am probably going to be disappointed but let's see ...
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Loganair
We are sorry to hear about the disruption to your recent journeys. As you’ve mentioned, delays can and do happen, and while some are unfortunately unavoidable, we’re continually working hard to provide a reliable and punctual service for all our customers.
That’s why it’s particularly disheartening to hear that, during those times when things didn’t go quite right, the service you received at the airport wasn’t what you would expect from the UK’s largest regional airline. With the recent changes to the operating terminal in Manchester, there may still be some teething issues to work through, and we genuinely appreciate you highlighting the challenges you faced. Feedback like yours helps us better understand where the greatest disruptions are occurring so we can focus our efforts on making improvements where they’re needed most.
We hope your next journey in April is a much smoother experience, and that it allows you to travel without the added inconvenience you’ve described. Should you have any additional comments or feedback in the meantime, please don’t hesitate to reach out to us directly via our Help Centre using the link below.
https://www.loganair.co.uk/customer-support/
Thank you again for taking the time to share your experience.
^JH
Everything was fine, and friendly staff
Short hop from Jersey to Southampton, first time with Logan Air, I had a perfectly hassle-free trip, and both the check-in chap and cabin crew were very friendly. I used the app without difficulty, including having to cancel a flight and reschedule.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Loganair
Thank you so much for taking the time to share this wonderful feedback! We’re delighted to hear your first trip with Loganair — from Jersey to Southampton — was smooth, hassle‑free, and supported by our friendly check‑in team and cabin crew.
It’s also great to know you found the app easy to use, especially when rescheduling your flight. We work hard to make the whole journey as seamless as possible, so your comments mean a lot.
We hope to welcome you on board again soon. ^JH
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