lookah.com Avaliações 

good customer service replacing a faulty unit that was sold

My name is Josh smith of monroe ga I bout the lookah seahorse x all in one from lookah and this thing absolutely rip and it come be smoke literally any way you think of its awesome. Then my mod went bad and I was sad until I emailed the lookah team and they were quit to respond and offer to send me a replacement with few questions asked . That's what I call customer service... THANKS LOOKAH!

Absolutely LOVE Lookah products. The fit of the carts is fine precision. The colors are flashy and attractive. The designs are so cool! The Bear...cool as hell. The Guitar is sick. Very heavy duty. I was concerned the thinner parts would break easily. Yea that's not happening. Thing is tough. The F1 is so cool. Looks kinda reserved and chill. I was worried the lay-down position would make carts that are close to empty a pain in the rear. The designers did well. You can't see it. But it's designed with a slight slant so the cart contents ooze to the bottom! Nice work!

Don't hesitate on Lookah. You'll love them!

Lookah is one of my go to brands for 510 thread batteries. I’ve also tried the Seahorse nectar collector.. that thing rips!
Unfortunately I had a short in my Lookah Bear and no longer had my receipt. I reached out to customer service, sent them a short video of my device not working, and explained the situation to them. They understood I just wanted a working product and made it happen for me. They don’t pay for shipping however they do reimburse you for a discount on a future purchase. I could not be happier with my customer service experience and will definitely keep rocking Lookah for the foreseeable future! Thank you Lookah!

Recently purchased the Seahorse Plus Pro and love its portability and it delivers a smooth, flavorful dabs with ease. Heats quickly and is super beginner-friendly. I reached out to customer service and they were quick to respond and efficient. Will definitely buy from them again!

I bought the looks seahorse few months ago. Loved it so much that I had to buy a second one to have handy while one was charging or being cleaned. It has great functionality with different settings and a usb c charging port.

I love how pretty the colors are and how compact the design is. I do wish the glass tube was a bit longer to be able to remove easier. Other than that the coils are fantastic and the battery last a couple days of consistent use.

Lookah is a wonderful company! I had gotten a bear a while ago and it just quit working. Even though it’s a 3 month period for returns, they still are doing it for me!! Their customer service is amazing and respond in a timely manner. Also the 510 batteries are so cute 😊 Highly recommend!!!!!

I can’t say enough good things about Lookah. Between myself and my roommates we have three Mini Unicorns and three Pythons. They back the products whether I’ve bought them in the store or online. My rainbow Mini Unicorn stopped working and they have had great customer service to help me with it. I have bought replacement parts through the Lookah website as well. I love everything from the packaging to the operation of the products. I don’t think you can go wrong with any of their items.

Dragon egg malfunctioned shortly after purchase. Customer service was helpful and got me a replacement right away. Highly recommended.

I have a dragon egg and I completely love it! It started giving me some issues so I reached out to customer service to see what i was doing wrong. They were so nice, helpful, and VERY quick with replying (which I greatly appreciate) if I could give more than 5 star I would.

Lookah products are absolutely amazing and their customer service is fantastic as well. Money well spent on my products, they are games changers!

Easy to use love the Dino Rig smooth to draw and get a great hit. Customer service is very friendly and helpful as well. Highly recommend these products!!!

I have a few of the products octopus, turtle, dinosaur egg and the dinosaur. I love the dinosaur egg esay to use, travel and clean. It looks like a cup so kinda discreet. I had a problem with my dinosaur rig and the problem was fixIsending a new one. Had to send back the old one which I had to pay almost $20. To send it back which kinda sucks but atleast I didn't have to pay for a completely new one

Well not only excellent service but excellent customer service as well . I was visiting back home *maryland* and stopped a vape store for a battery and ended up getting a load 510 battery well about a week & half later it just stopped working out the blue well I contacted lookah about it & explained the situation where I purchased the load in Maryland but currently live in Florida now . Well they ended up replacing it for me thank you guys

I purchased a swordfish that was awesome unfortunately it quit after a week, the company is replacing and throwing in a bonus for my trouble, now that’s great customer service! Thank you Lookah!!!

Unit had a battery that would not stay charged, customer service was quick to respond and took care of it..Good company...

This mini unicorn is the truth, this lil thing tokes for the size and its worth the price real convenient for at home and on the go.

My Lookah Bear died for some reason. I was very frustrated so I emailed with customer service. Our conversation started off rocky but they were amazing! They truly cared enough to help me! Highly recommend! Good service, fast replies, caring people!

Can’t say enough good things about this company! Products are great, customer service…TOP NOTCH! One minor issue with one of the seven products I own, but when I reached out, Lookah customer service was quick to respond and resolve the issue. The best all way around!

Our dab kit broke and Lookah did great at getting back to me and facilitating the return