Love Your Postcode ®  Avaliações 858

I work as a subcontractor for Love your postcode, I can easily say that they are are the best estate agent that I've worked with. They pay on time and are very responsive when it comes to dealing with problems on the job!

I'm in regular contact with Ranj from LYPC , she's always extremely responsive and polite , these two are hard to find when dealing with estate agents.

Avoid this company at all cost!!! Apologies in advance for the length of the review. We got a valuation from this company back in October/November 2020 and they sent two inexperienced agents who clearly were on training, as they came across very amateurish, although were very pleasant. They provided an initial valuation at around £220-229k, which was lower than two others we received, however, quickly reduced this down even further saying it would be around £209k. They then down valued the property even further to £205k when we decided to sell through David Wilson Homes when DWH asked for their valuation. They acted very unprofessionally and were trying to just make the quickest sale!! We ended up advertising through Connells and Skitts and received a total of 9 offers; 8 of which were either the asking price or more. We ended up selling our house for £242k in the end and even got another £2.5k for our curtains/blinds and light fittings. We would have lost out nearly £40k had we have gone with this company!! Our house was in immaculate condition, as it was only 5 years old and still had another 5 years on the NHBC warranty for new build properties, and it was one of the cheapest around for the property type, which was a 3 bedroom house detached with separate garage and 2/3 car drive. We could have easily got more for our property, however, were keen to sell, as we would have lost our reservation for our next property. They try to pressure you to sell at the lower price so they can make a quick sale and get their extortionate fees, which they were asking for significantly higher than what Connells and Skitts agreed. Awful experience and would advise those wanting to use their services to think twice.

Ranj was very efficient and kept in contact the entire time. She was professional and helped us with all our enquiries. Thank you.

I've never known a smoother process than putting my home on sale with Love your postcode. Chloe Baker who was handling the sale was so efficient and got the ball rolling very quickly.
I was kept upto date at every stage and didn't need to follow up with anything as she was always one step ahead. I'd 100% recommend selling with Chloe at Love your postcode, I cant praise her speed, transparency and efficiency enough.

Viewing the property to moving in was all managed effectively with no delays. I was happy with the service provided by Ranj and had no issues moving in to my new place. I would recommend this company for letting in the future.

I was assisted by Ranj to recently rent a property.
The Lettings process was reasonably straightforward and Ranj was helpful and responsive to any queries I had and always in a very timely manner. The company answer their phone and staff are contactable which is becoming rare!

As a landlord you need to rent your properly quickly as time is money these guys have got the house on the rented once with 2 weeks and second time round within a month.

Easy to deal with and professional. Clear communication and great team. Cheers guys. Look forward to working with you.

We were met at the property by a young gentleman called Jack. He was extremely helpful, answered all of our questions in a professional manner whilst giving us the space and freedom to walk around the property.

Our application was dealt with by Ranj. Ranj has been extremely helpful during the application process, listening to everything we had to say, answered any questions we had in a timely and professional manner. Ranj was always more than happy to answer the phone if we thought of any last minute questions. She has been amazing at keeping us updated through the application process, speaking either on the phone or via email a couple of times a day. Nothing has been too much trouble for Ranj, she has been completely understanding of our situation ensuring things go through smoothly and quickly for us.

I would recommend using LYP to anyone looking to move house, as well as recommending Jack and Ranj’s services.

Thank you guys

I had my viewing with Harry who has been really nice, helpful and kind. During the whole process Harry was always providing an excellent customer service and always responded to my messages. Very polite and professional person who I can say had been the best agent to deal with in the last year while I was hunting for a property.
Many thanks for your service Harry!

Excellent service
From the start of the process right through to the end, Harry has been absolutely outstanding. He's always available to provide any clarification and nothing is ever too much to ask. He returns missed calls promptly and I never have to chase him. He always sounds pleasant on the phone and generally has a positive attitude. Although we had experienced some delays with the buyers solicitors, Harry was always acting on our behalf as the middle man and providing regular updates. We finally moved house yesterday and with the support of Harry and his team, we are in our new home. I am very happy with the service we received from Harry and would definitely recommend LYP to my friends and family 😀

Our experience with love your postcode has been fantastic. From start to finish Harry was on it, he was always available and has pushed the completion date quickly. After one week of putting the house on the market he arranged 10 viewings and the house was sold in and completed in less than 12 weeks from it going on the market.

Great work Harry

Lauren at LYP gave an impeccable service. I found a flat within a month of my current tenancy ending, she was very friendly and professional and answered any questions I had clearly and kept me informed of any updates with the property. The move has been smooth and easy,The staff at the office were also friendly and made me feel welcome, Lauren is a credit to the team.

That is great Letting agent, giving a lots of details and help.

Brilliant service from Love Your Postcode, they are always available and have a lot of time for their customers. Will always use them and recommend them.

I recently started to search for a good agency to find a house and this has been the best so far, they have friendly and nice agents who helped me to find a really good offer, I really recommend love your post code if u want to get it easy and quick.

I have used Love Your Post Code services for the last two years, I highly recommend this agency. I always receive my rent on time and the information is always clear and accessible. Also people there are very friendly and professional.

Loves it, best agency ever. Explanations were clear, user friendly website, the agent I spoke to was super nice and I got what I feel is the best possible offer in the market 😍 this is my second time with Love Your Postcode and so far the experience has been great.

Love Your Postcode has been managing my property for the last 5 years and I could not have asked for something better. Good communication, always paid my rent on time and maintain my property excellent. Would absolutely recommend these guys!!! Lovely doing business with them.

My experience with Loveyourpostcode is similar to the review below, my house was on sale with LoveYourPostcode for 135k and the details of my case are as below.

In March 2018 I was looking to sell my house in West Bromwich. I chose to use Love Your Postcode as they were advertising heavily at the time and they caught my attention. I visited their offices and met a man who introduced himself as Asif Kola.I was attracted to the lower fee of £890 and decided to use them to sell my house. I signed a contract to sell my house that was also signed by Asif Kola on behalf of Love Your Postcode. The target price for the property was £135,000 and if the property sold above the target price that would be a performance fee paid to Love Your Postcode. The performance fee calculation is mentioned in the small print which could be up to 10%. The property was then marketed at the price agreed of £135,000.

On the 25th April Bobby Singh left me a Voicemail offering 127k, I then on 26th April emailed him to say '127k sounds ok' thinking that this is what the purchaser was offering and you would normally trust an Estate Agent to pass on the correct offer. 8th May I emailed Bobby to ask him how the sale was progressing and he sent me details of the sale including a statement in there saying 'Total due to Love Your Postcode Group Ltd from yourself will be £10,000.00 at completion. ' but before that on 26th April he said the fee is paid by the buyer 'Just formalising our Performance&™ fee with the buyer. ' This made me think something is not right here. Same day on 8th I asked him about clarification on the fee ie 10k due from me as I thought the buyer pays it and also a copy of the Valuation Report to see what the actual price the buyer would be paying.

10th May 2018 I emailed Bobby stating the fee was too high and the following -
'If what we sign on with the solicitors is a selling price of 137k and I get a net of 127k that effectively makes the fee 7% ie your commission (other estate agents quoted me max 2.5k fees) , I would prefer the fee is lower so I get a higher net please, let me know if you can do that? '

The same day Bobby Singh emailed me back to say he could not do anything (ie get me more than 127k) as the valuation report does not support the higher price.

After I received this Bobby Singh emailed me with a the Valuation Report that I had asked for on the 8th but it was blurry

I requested a better copy of the valuation report by email and on the 11th May 2018 I received another copy of the valuation that showed the value as £137,000.
Seeing the valuation report confused me as to why Bobby was offering only 127k to me and as far as I was concerned he was not being truthful about what the buyer was offering. I wanted to walk away from the sale. Bobby Singh told me that he will chase me for the fee if the sale fell through
Also he gave me the option of withdrawing from the sale via a text msg but then starting getting his solicitors to chase me for the 10k fee

I felt pressurised into agreeing the lower price of £127,000 as Bobby would not let me get out of this sale ie by getting his solicitors to chase me for 10k if I withdrew and not offering me more than 127k even though the property was worth 137k. I agreed to the lower price and signed a new contract on the 22nd May 2018 which was countersigned on behalf Love Your Postcode by Bobby Singh. It was also costing me money in mortgage and council tax payments that added to the pressure and also I could not get another estate agent to market the property either due to sole selling rights. I feel I have been ripped off and forced into accepting a price I did not want as the house clearly was worth £137,000 as that is what it sold for.

Another email of 2/3/19 was sent by me to Bobby Singh when I was still questioning this fee after the property was sold and Bobby said he could only sell the property once I accepted the revised required price of £127000 which further proves that he was forcing me into accepting a lower price. If I had known that Bobby Singh was listed as PROHIBITED from Estate Agent Work on the National Estate Register I would not have used LoveYourPostcode to sell my house.

He clearly wanted to rip me off by telling me the wrong offer price and although he said in emails he could not sell my house locally and sold it to a buyer from Surrey he still in my opinion lied about the offer price and ripped me off.

You can google Amerjit Singh Dhuga and can see he is banned from estate agent work for good reason - and will see articles where he admitted to
to 26 offences including three under the Fraud Act in the past.

Our house was for sale with LYP. The for sale price was 240k and there were a lot of viewings.
Bobby Singh told us the highest offer was 225k and the rest were a lot lower offers. As we were in a chain I accepted and when I went to sign the contracts the sale price was written down as 240k. I queried this and he became rude, aggressive and told me I had accepted 225k.
He told us the 15k was his PERFORMANCE FEES and on top of that we also paid the usual estate agent commission fees.
The sale went through and I got in touch with the buyer who told me LYP told them the seller would not go a penny below sale price of 240k.

I am glad Birmingham Mail has reported this man and his company. Please type in love your post code birmingham mail into google.