LOXONE Electronics Avaliações 

113
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Miles delivered great training, well paced, clear and engaging. The power and flexibility of the product was clearly presented. I look forward to working with Loxone

Avaliado com 5 de um total de 5 estrelas

The staff were excellent—friendly, helpful and very knowledgeable. Lunch, coffee and refreshments were provided throughout the week during the training. Overall, it was a great experience, and I wo... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give fewer stars I would. We have had the loxone system for our lights for a couple of years and it’s horrible. The mini server always needs resetting and the lights decide independently wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Miles was a great trainer, kept everyone engaged but still kept it simple. Easy to understand. Office was great aswell!

Detalhes da empresa

  1. Fabricante de Eletrônicos
  2. Empresa de Automação Empresarial
  3. Empresa de Automação Residencial

Escrito pela empresa

Loxone is a complete automation system with intuitive control – suitable for smart homes, commercial premises and custom applications. Loxone is a fully-scalable solution allowing for the creation of automation in single-point applications, smart homes, MDUs, hotels, offices, as well as other commercial and industrial applications.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

113 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,1

Todas as avaliações

(113)

69 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

The staff were excellent—friendly

The staff were excellent—friendly, helpful and very knowledgeable. Lunch, coffee and refreshments were provided throughout the week during the training.

Overall, it was a great experience, and I would highly recommend it.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was superb

It was superb. I enjoyed every minute. The instructor was engaging, knowledgeable and patient. The course covered a wide range of topics giving a good grounding on which to build.

22 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi David,
Thank you for taking the time to share your review.
We are glad to hear that you had a great time on the course and look forward to continued working with you on projects.

Avaliado com 5 de um total de 5 estrelas

Excellent training provided by Miles…

Excellent training provided by Miles who was happy to answer questions regarding specific situations no matter how obscure as well as providing the standard training. I would highly recommend to anyone interested in building automation

25 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Thank you for taking the time to post the review and for the recommendation.
It is great to hear that you had an excellent time on training.
We look forward to supporting you on your LOXONE projects.

Avaliado com 5 de um total de 5 estrelas

Miles is the the best

Miles is the the best

25 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

We would have to say we agree!
Looking forward to working with you on your first LOXONE projects.

Avaliado com 5 de um total de 5 estrelas

Very good and informative training

Very good and informative training, Miles was very flexible and willing to accommodate us with all our questions and support to our on going project. We are very excited to install Loxone. Thank you

12 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Aled,
Thank you for taking the time to leave us a review.
We are glad to hear that you had a great training and are excited to install LOXONE.
Look forward to continuing to work with you and the team.

Avaliado com 5 de um total de 5 estrelas

Helpful staffs and very knowlegeable on…

Helpful staffs and very knowlegeable on their products.

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Dionisio,
Thank you for taking the time to share your thoughts.
We are proud to provide the best service in industry and it sounds like that is exactly what you have experienced this week.
We look forward to working with you on your first LOXONE projects.

Avaliado com 1 de um total de 5 estrelas

Langwierige und zeitintensive up-dates…

Langwierige und zeitintensive up-dates im bestehenden Loxone System beim Versuch einen zusätzlichen Miniserver zu integrieren. Das der Versuch schlussendlich scheiterte und nicht wirklich gelang ist eine schwache Leistung.
Wenn die Lösung von Loxone ist, dass man einen Miniserver bereits nach 10 Jahren wieder ersetzen muss, ist das für den Endkunden eine Zumutung!

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Es tut uns leid zu hören, dass die Integration eines zweiten Miniservers bei dir nicht reibungslos verlaufen ist – das entspricht nicht dem Erlebnis, das wir uns für unsere Kunden wünschen.

Die gute Nachricht: Eine solche Erweiterung sollte grundsätzlich problemlos möglich sein. Ruf am besten direkt deinen Loxone Partner Coach an – er kann gezielt bei der Konfiguration helfen und gemeinsam mit dir eine saubere Lösung erarbeiten.

Sollten wir das Problem gemeinsam lösen können, freuen wir uns natürlich sehr über eine aktualisierte Bewertung. Wir sind zuversichtlich, dass wir dein Vertrauen zurückgewinnen können!

Avaliado com 5 de um total de 5 estrelas

Excellent training

Excellent training. A powerful system.

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Nirav,
Thank you for posting the review.
Glad you had an excellent time on training.
We look forward to helping you implement the powerful LOXONE system into your first projects and beyond.

Avaliado com 5 de um total de 5 estrelas

Great experience on the Loxone course

Great experience on the Loxone course. Miles was a great help and thoroughly enjoyed my time on the course

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Dean,
Thank you for sharing this review.
We are proud to provide such an experience and provide you with the foundation to go and implement your first projects and beyond.
We look forward to working with you.

Avaliado com 5 de um total de 5 estrelas

A * very clear and helpful

A * very clear and helpful

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Thomas,
Thank you for posting the review.
We are glad you had a great time on training.
Look forward to working with you on projects!

Avaliado com 5 de um total de 5 estrelas

Good

Good , miles was great

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi,
Thank you for sharing your review.
We are glad to hear about your 5 star experience.

Avaliado com 5 de um total de 5 estrelas

Very well presented and willing to help…

Very well presented and willing to help as a when needed.

4 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Daniel,
We are really glad to hear you had a great time on Foundation Training.
Thank you for taking the time to write a review.
We look forward to working with you on your first LOXONE projects.

Avaliado com 1 de um total de 5 estrelas

If I could give fewer stars I would

If I could give fewer stars I would. We have had the loxone system for our lights for a couple of years and it’s horrible. The mini server always needs resetting and the lights decide independently when or if they will turn on. We’ve gone days without being able to turn lights on or off, it’s an absurd problem to have. I would never get non-conventional light switches again and I would definitely not use loxone for any ‘smart’ system

3 de junho de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi David,
Thank you for taking the time to leave your feedback. I’m really sorry to hear about the issues you’ve been experiencing with your LOXONE system. The behaviour you’ve described is absolutely not acceptable and should not be the case for your installation. You should not be left for days unable to reliably control your lights, and I completely understand why this would be frustrating.

We would really like the opportunity to help get this resolved for you with your LOXONE installer. Would you be open to a quick call so we can better understand the setup, the issues you’re seeing, and who installed the system?

From there, we’d like to speak with your LOXONE installer (or a new installer if required) and agree a clear path forward to properly investigate and resolve the problem.

Please let us know the best contact number and a convenient time to reach you or give us a ring on 0118 204 9930 / email us office@loxone.co.uk.

Avaliado com 3 de um total de 5 estrelas

Reliable but Expensive closed system

I’ve been running an smart home on Loxone which supports my lighting, heating, and car charger functions for two years.

First, the good news …. my Loxone installation has been very stable, and I have not experienced any outages. This is a good thing, as their business model is providing support through a network of ‘partners’ who are trained on the complex Loxone system. Any faults would be expensive to fix as the system is complex. Loxone is not an end-user friendly system and requires expertise even for the simplest of changes such as adding a wireless device.

The Loxone end-user interface is slick and well-designed, with interfaces provided for mobile, tablet, and desktop and can be controlled remotely. There is also a new Apple CarPlay app that you can use in your car …. handy for opening the garage door as you approach.

Loxone offers a vast array of products covering many categories of automation. However, you need a very large budget as costs quickly add up. For example, simple smart wall plugs are £90 each, RGBW 5m LED Strips are £135, and the drivers to power the LED’s are £110 each. Smart wall switches are £235. The products are of high quality, and you need to judge the value for money on the overall system.

There are limited options for European-centric third-party hardware such as Bosch appliances, Hormann garage doors, air conditioner vendors, etc. each requiring their own add-in hardware controller (at a cost of course!)

Forget about integration with any other technology or smart system. Loxone doesn’t work with ubiquitous technology such as Alexa, Google Home, Samsung Smarthings, etc. So one of today’s must-have smart home feature -voice control - is not on offer by Loxone.

There is the faint possibility of integration using the Matter standard, however my experience is that Loxone’s experimental add-in falls over pretty quick, and support is non-existent. Loxone ignores any support requests as it says it is in Alpha-testing mode – which it has been for over three years! The excuse tiven is that it is a new technology and takes a lot of system resources. Other smart home technology vendors don’t seem to have that issue, and three years is an eternity in smart home technology terms. I can only conclude that Loxone is leveraging their closed system to tie you to their eco-system. This is unfortunate as Matter would extend and add interoperability to your smart home with functionality not offered by Loxone (ie. TV controls, irrigation systems, Sonos speakers, Ring security, etc.) As a result I am having to run two separate smart home systems with no interraction between the two due to Loxone's closed system.

In summary, if you are looking for a robust, stable, smart home system, consider Loxone. Keep in mind that it requires partner support and comes at a cost. If I were to do it all over again, I would definitely seriously consider other smart home solutions, concentrating on features, compatibility, hardware, support, and of course, £££!

PROS:
- Very stable and reliable
- Modern, fresh interface for desktop, tablet and mobile
- Well designed, stylish top-quality hardware
- Online shop with speedy delivery of components
- Wide range of functions (for the trained/experienced installer)

CONS
- Expensive products and services
- Requires a smart home ‘partner’ for most changes/tasks with associated costs
- Closed eco-system with no ability to work with other common smart home products/technology (ie. Matter, Alexa, Samsung Smart Things, Google Home, etc.)
- No voice control
- Limited number of approved integrated third party hardware vendors

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Training at Loxone is well presented…

Training at Loxone is well presented and taught, with lots opportunity to ask questions. The hands on config approach works well, providing challenges to reinforce and foster deeper learning.

20 de maio de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Jay,
Thank you for taking the time to share your thoughts on training.
We are glad to hear that it was a great course!
Look forward to working with you on many more projects!

Avaliado com 5 de um total de 5 estrelas

What a great training experience

What a great training experience. Great team and great automations.

14 de maio de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Nick,
Thank you for posting a review.
We are glad to hear you had a great experience all round.
Look forward to working with you on projects!

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