LOXONE Electronics Avaliações 

114
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff were excellent—friendly, helpful and very knowledgeable. Lunch, coffee and refreshments were provided throughout the week during the training. Overall, it was a great experience, and I wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Miles delivered great training, well paced, clear and engaging. The power and flexibility of the product was clearly presented. I look forward to working with Loxone

Avaliado com 1 de um total de 5 estrelas

If I could give fewer stars I would. We have had the loxone system for our lights for a couple of years and it’s horrible. The mini server always needs resetting and the lights decide independently wh... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Excellent location. Brilliant Team who find time to assist. The training course is at a fast pace but the trainers are helpful in returning to previous topics. The class was held together well... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Eletrônicos
  2. Empresa de Automação Empresarial
  3. Empresa de Automação Residencial

Escrito pela empresa

Loxone is a complete automation system with intuitive control – suitable for smart homes, commercial premises and custom applications. Loxone is a fully-scalable solution allowing for the creation of automation in single-point applications, smart homes, MDUs, hotels, offices, as well as other commercial and industrial applications.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(114)

69 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Believe in the Loxone brand

As what Loxone represents did not fall short of any expectation in every aspect, the staff, training program and facilities.

Keep up the great work, Loxone 💪

believe in the brand

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Artasan,
Thank you for taking the time to leave us a review.
We are glad to hear that this is how you feel about Loxone.
We look forward to supporting you on projects!

Avaliado com 5 de um total de 5 estrelas

Customers love he security features and energy managment

We at RAR Technology work with Loxone systems for smart homes and offices and have had excellent experiences. The platform allows seamless integration of shading, audio, security, and energy management, creating comfortable and efficient spaces. Our clients especially appreciate the energy savings, reliability, and ease of use. Loxone is a smart automation solution we trust and confidently recommend.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at Loxone UK are very helpful…

The team at Loxone UK are very helpful and approachable. They always go above and beyond to help where they can.
They collectively have a wealth of knowledge around all aspects of the BMS world and work with you to reach your expectations.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Lee,
Thank you for leaving us a review.
We are always glad to support you and your business!

Avaliado com 1 de um total de 5 estrelas

Ik heb 7 jaar terug het hele huis laten…

Ik heb 7 jaar terug het hele huis laten installeren met draadloos Loxone (dit was aangeraden). Peperduur en de lichtschakelaars bleken de batterijen niet te blijven zitten, de wifi verdelen ging niet goed waardoor constant alle batterijen vervangen moeten worden (die niet blijven zitten), instellingen zijn zelf niet aan te passen en nu blijkt na 7 jaar dat ook de verwarmings stelventielen niet blijken te voldoen (en op voorraad zijn) waardoor deze ook tegen een hele hoge prijs vervangen moeten worden. Ieder inregel momentje wordt in rekening gebracht en iedere schakelaar en stelventiel is per stuk 122 euro. Ik ben inmiddels vorig jaar en dit jaar alweer bijna 8000 euro verder en nog werkt het niet optimaal. Een "servicebeurt" kost mij ook nog eens 1500. Waarom hebben we niet gewoon een lichtschakelaar en verwarming met aan en uit gekozen? Ik kan niet meer terug maar denk er goed over na..

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Beste Tamara,

Dank je wel voor je feedback. We vinden het jammer om te lezen dat je ervaring met de installatie en het gebruik van Loxone niet naar wens is verlopen. De kosten die je aanhaalt voor een servicebeurt liggen ver boven wat normaal is voor een Loxone-interventie, dus we willen hier graag samen met jou naar kijken.

Neem gerust contact met ons op zodat we kunnen nagaan wie de partner was en wat er precies misgelopen is, zodat we een passende oplossing kunnen vinden. Je mag ons hiervoor contacteren via office_benelux@loxone.com.

Met vriendelijke groet,

Het Loxone Benelux team

Avaliado com 5 de um total de 5 estrelas

We've been implementing Loxone across…

We've been implementing Loxone across our hospitality and larger residential projects for approximately two years, and our experience has been exceptional. What sets this system apart is its remarkable ability to seamlessly integrate all third-party devices into a single, unified platform. This consolidation eliminates the frustration of managing multiple systems and creates a cohesive smart building environment.

The user interface deserves special mention—it's impressively intuitive for both our hospitality staff and residential homeowners. Whether dealing with daily operations in a commercial setting or managing a sophisticated home automation system, users find the app straightforward and accessible. This ease of use has significantly reduced training time and support requests, making Loxone an invaluable addition to our projects.

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Premier Integration Platform for Building Automation

As integrators at Automated Controls Inc., we genuinely enjoy working with systems designed specifically for the job site. Our hands-on experience with the hardware makes it clear how impressive it is.

The Miniserver and its distinctive green terminal blocks stand out as a significant upgrade over the usual consumer-grade equipment found everywhere. This reliable, "brain-first" system effectively manages HVAC, lighting, and access control. If you're looking for a sturdy, industrial-grade backbone for a building, Loxone is definitely a great choice.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As a Loxone partner

As a Loxone partner, I can attest to its exceptional capabilities, offering intelligent solutions and comprehensive support for both residential and commercial equipment. The sales and support teams in the USA are highly commendable. I hold Loxone in high regard.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Operating System for Modern Living

Grizzly Tec chooses Loxone for one reason: it works. No cloud dependencies, no unnecessary complexity. It’s the backbone of our support subscription model because it allows us to deliver a premium, proactive service to our clients. Loxone US has been a solid partner in helping us scale our vision.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Par-Boiled or frozen, you decide Loxone!

We had our underfloor heating system installed with loxone capacity 5 years ago and we are still trying to resolve the ongoing, do whatever you want actuators temperature wise, result. The actuators are a nightmare, several have failed and had to be replaced and the rest just do whatever they want randomly as opposed to what is being asked of them. They have caused e hours of frustration and upset, we are either par-boiled or frozen. I was not surprised when our fabulous contact for the system informed us that he has recently been swapping out Loxone actuators for more basic ones as they run the system efficiently and as requested, nor that Loxone have recently changed/upgraded their actuators. A whole heap of money at approx £80 per actuator for a system that cannot be controlled. Would never recommend.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Emma,
Thank you for your recent review. So that we can look into the facts, we have contacted you today requesting the information of your Loxone Installer so that we can see if any support tickets have been raised by them with us, and understand how they have configured your installation to work. From there, we hope to be in a better position to respond to your concerns and either provide more information to clarify misunderstandings or reach a resolution. We look forward to hearing back from you via that email. Thank you

Avaliado com 5 de um total de 5 estrelas

Home / Bisiness Automation that works

As an AV and automation integrator company with over 20 years in the business, we have our choice of companies to use for our automation projects. Loxone has always been great, the products just plain work and the support is fantastic when we need it.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great system

Great system, great service, amazing people, they always want to help. The system is strong and friendly, reliable, I'm happy with it. I'm not using any other system.

17 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

viel zu komplex

viel zu komplex, gibt es bessere und weitaus besser dokumentierte und eklärte Smart Home Systeme. Man muss ELektrotechnik studiert haben um das Ding einrichten zu können

20 de janeiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

LOXONE ist bewusst kein „Plug & Play“-Gadget, sondern ein professionelles Smart-Home-System, das Gebäudegewerke wie Beleuchtung, Beschattung, Klima, Audio, Zutritt und Sicherheit stabil und langfristig integriert. Dadurch wirkt der Einstieg – gerade beim ersten Kontakt – manchmal komplexer als bei einfachen Insellösungen.

In der Praxis wird die Planung und Einrichtung in der Regel von einem zertifizierten LOXONE Partner übernommen. Für Anwender ist die Bedienung anschließend sehr intuitiv – und wer selbst tiefer einsteigen möchte, bekommt Unterstützung über Schulungen, Hilfestellungen und unseren Support.

Dein Punkt zur Dokumentation ist angekommen. Wenn du uns kurz sagst, wo es konkret gehakt hat (Planung, Erstinbetriebnahme, App/Config, bestimmte Funktion), leiten wir das gezielt weiter – und helfen dir gern, eine passende Lösung zu finden.

Solltest du Probleme mit einer Installation haben können wir dir gerne helfen einen Partner in deiner Nähe zu finden. Ansonsten freuen wir uns auch auf einen Besuch, in einer Schulung.

Avaliado com 5 de um total de 5 estrelas

All of the team at Loxone were great

All of the team at Loxone were great, from the initial arrival, to all the training staff. Really engaging and helpful with any queries we have/had. Would 100% recommend anyone looking into home automation to get involved with the Loxone team.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Adam,
Thank you very much for taking the time to write a review.
We are glad to hear that you had such a great time on training with us and would recommend us to others.
We look forward to working with you on your upcoming projects.

Avaliado com 2 de um total de 5 estrelas

LOXONE, zu teuer für gebotene Leistung

Ein im Auftrag von LOXONE-Wäschenbeuren- tätiger Elektro-Geselle, der eigenständig bis zur (behördlichen) Abnahme nichts abschliessend installieren konnte, errichtete die Smart-home-komponenten in einem 9-Familienhaus-Neubau in 55218 Ingelheim.
Er agierte nicht Kunden-orientiert, d.h. installierte erst Monate später in einer zur Vermietung vorgesehenen Wohnung LOXONE gebrauchsfähig!

Die Gerätschaften sind anfällig, was u.a. auch daran liegen mag, dass die LOXONE-Komponenten nicht aus einer Hand sind, sondern die Anlage über ein IPad zu steuern ist, das nach 7 Jahren viel zu früh defekt ist und für einen völlig überzogenen Preis ausgetauscht werden muss! Hinsichtlich Kulanz zeigt sich LOXONE abweisend. Die Anlage kann mit diesen technischen Parametern keineswegs empfohlen werden!

2 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It Was Great Presentation Very well…

It Was Great Presentation Very well explanation from Loxone Teams Through the learning process about Smart Home system design and installation including Configuration & management.I highly recommend this course it will connect you with Loxone Partners for any projects you become Loxone partner and enjoying all the benefits. Thank you Loxone

15 de janeiro de 2026
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Thank you very much for taking the time to leave us a review. We are glad to hear that you had a great time on training this week and we look forward to working with you on your first projects.

Avaliado com 5 de um total de 5 estrelas

Real and Quick partner support.

As a partner, some companies are slow to offer support. With Loxone, not only is it easy to get in touch with a real life person when support is needed, but they are always eager to jump in and help get things done.

13 de janeiro de 2025
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Thank you! We pride ourselves in offering industry leading support from real experts who REALLY care about our Partners success.

Avaliado com 1 de um total de 5 estrelas

The system has some great features but…

The system has some great features but there are limited number on qualified installers and the company is not very helpful in resolving issues. System does have some integration issues with HAVC equipment and it's difficult to figure out how to fix or program scenes (tried to eliminate lights coming on during night due to presence detection--no go) probably better to investigate systems with better support. It like choosing the Beta max of home automation (I'm dating myself--but VHS became standard with Beta Max ending up a pile of rubbish)

16 de dezembro de 2025
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi William – thank you for taking the time to leave a review. We genuinely value the perspective of users and installers, even if that perspective is a negative one. That’s how we’re able to improve!
You’re right that Loxone is a powerful system, and with that power can come with a learning curve, especially if the installation or commissioning experience didn’t meet expectations. Installer availability and support quality can vary by region, and when that gap shows up, it’s frustrating. That’s something we actively work to improve through expanded training, direct partner support, and taking a concerted step towards filling regional gaps in installer availability.
Regarding HVAC integrations and scene logic (like presence-based lighting at night), those use cases are absolutely achievable with Loxone, but they depend heavily on correct planning and configuration. In many cases, challenges like nighttime presence behavior or HVAC control stem from default settings or incomplete commissioning rather than system limitations. Our support and partner teams regularly help resolve exactly these scenarios.
We welcome the opportunity to review your setup and help get things working the way you expected. If you’re open to it, please reach out directly via phone (610-810-3344) or email (office@loxone.us) with your project details so we can connect you with a qualified partner or our technical team. Your experience matters, and feedback like this helps us improve. Both for you and for future customers.

Avaliado com 5 de um total de 5 estrelas

Great Experience and technology

11 de dezembro de 2025
Avaliação não solicitada
logotipo da LOXONE Electronics

Resposta da LOXONE Electronics

Hi Connor,
Thank you for taking the time to leave us a review.
We are glad to hear you are so happy with training and our technology.
We look forward to working with you on your first projects!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais