The product I haven’t used yet but on inspection looks to be exactly what I need. However the delivery person was quite abrupt, the signing devise each time I touched the screen it flipped to a... Ver mais
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Veja o que dizem as avaliações
Absolutely amazing delivery driver! Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver... Ver mais
A empresa respondeu
The person that delivered my purchase was brilliant. I had just nipped round to my neighbours, he called me instead of just driving off. He carried my purchase to where i wanted it to go. Such a pl... Ver mais
A empresa respondeu
terrible service . showed up 4 hours later than scheduled, then the handles weren't even loaded onto the van on the morning so my delivery is pointless and i cannot fit the doors without the hinges an... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Portas
- também em
- Armazém de Portas
- Designer de interiores
- Fabricante de Portas
- Loja de Portas
- Porta interna
Escrito pela empresa
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Informações de contato
Midland Road, LS10 2RJ, Leeds, Reino Unido
- 0113 271 5151
- sales@lpddoors.co.uk
- www.lpddoors.co.uk
4,4
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery was sooth and the driver was…
Delivery was sooth and the driver was very pleasant. Great to have someone who cares
18 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review ad lovely comments relating to your driver, I'll pass them on, thank you again. .
Have a lovely day and please do think of us again for your next project 😊.
Kind regards
LPD Doors
Great service
Fast delivery and great price for the door. The delivery driver provided good service and very helpful.
18 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Jessica,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.
Have a lovely day and please do think of us again for your next project 😊
The doors were delivered on time and in…
The doors were delivered on time and in good order.
I would have given 5 stars but the driver attended alone. These doors were a pair of fire doors which are heavy. He told my wife that his instructions were to deliver these doors’kerb side’. Fortunately, he managed to carry them in to our house.
If deliveries dictate ‘kerb side only’, this should be made clear as my wife would not have been able to bring the doors inside on her own.
13 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Steven,
Thank you for your lovely review, I'll ensure your feedback is passed onto your driver on the day and throughout the business. I can assure you your chosen stockist are aware of our delivery guidelines and apologies if this information was not passed on.
Thank you
LPD Doors
Fabulous doors
Fabulous doors, quality and price, delivery was prompt and delivery man very polite, would recommend and definitely purchase more doors.
14 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Natalie,
Thank you for your lovely review, I will make sure your driver is aware of your feedback.
Hopefully you will think of us again for your next project.
Take care
LPD Doors
packing and delivery absolutely…
packing and delivery absolutely atrocious just had a delivery last week from LPD doors leeds the door was orderd through homebase/wilko/range 3 weeks ago the delivery arrived by LPD own transport the packaging was torn and the door exposed scratchers every were rails with chunks of mdf taken out.WHY TRY TO DELIVER IT.its now been another week week without a update.
31 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Mr Glover,
Please accept my apologies for the late reply, thank you for your feedback and comments.
If you have not already done so please contact your chosen stockist regarding your concerns, in turn once LPD have received their message we shall happily appraise the complaint. Your chosen supply chain will keep you appraised going forward.
Thank you
LPD Doors
The delivery man Brian was exemplary .
The delivery man Brian was exemplary .. extremely helpful
Difficult delivery with taxis everywhere at excel … he managed to find a space to park and carried the door for me
And was keen that I was happy with everything … thank you !
6 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning John,
Thank you so much for taking the time to leave your review.
I have sent your lovely comments on to Brian.
Have a lovely day 😊
A great product
A great product, good communication with delivery company and the driver who delivered the door was very helpful .
6 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Hi Ian,
Thank you so much for taking the time to leave your review. We really appreciate your feedback.
Have a lovely day 😊
A Fantastic Service
The communication between the company and myself prior to delivery was excellent, I knew exactly when I needed to be at home.
The delivery was on time and the helpful driver helped carry my delivery into the garage. Fantastic service.
5 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Paul,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.
Have a lovely day 😊
Perfect delivery and great door find
The driver was so lovely. He put the door in the safest place in my Close. Not a mark on the packaging. That was surprising as its raining so bad outside. We are just coming into the second half of a big storm. Would recommend you guys to everyone. The door price was unreal. Living in rented accommodation I wanted something that matched the 1970’s doors I already have. It’s just beautiful. Totally over the moon. On ebay too. Go find them
5 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Deborah,
Thank you for taking the time to leave your lovely review. We are so happy to hear that you are pleased with your doors.
We really appreciate your lovely feedback 🥰
Nice doors - incompetent staff.
Doors are good quality and a decent price. However company doesn’t seem to be able to follow simple instructions.
Doors weren’t delivered on day they were supposed to be due to van breaking down, fair enough, happens to the best of us. Was asked when I want them to be re delivered asked for the next Friday or Monday as those are my days off. Got told I’d receive a text with the reconfirmed delivery time the night before.
Next day doors turn up at 8.30AM while I’m asleep after a night shift. No warning, no text, driver banging on the door. He was told to deliver them the next day so obviously no communication between the office and the delivery personal. Frustrating.
5 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good Morning Gaz,
I'm sorry to hear that you have experience this issue with your delivery.
I have requested a little more information that should help me to locate your order so we can have a look into this further to try and understand where we went wrong.
We really appreciate you taking the time to leave your review, and hopefully this can help us to improve our service in the future.
Please accept our apologies again for the inconvenience caused. Take care 😊
Door delivery
Kept up to date with delivery details and a pleasant helpful driver
4 de novembro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Thank you so much for taking the time to leave your review Colin. We really appreciate your feedback 😊
Excellent Service and Quality Product
Great, hassle-free purchase! The door arrived exactly when expected, and the driver was friendly and polite. It was well packaged and in perfect condition. Very pleased with the overall experience.
7 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good Morning Chelle,
We are so pleased to hear that you are happy with the service that you have received. Thank you for your lovely review.
Have a great day 😊
Goods arrived in record time, and without any delay in the delivery
Good . Very quick delivery
28 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good Morning Iris,
Thank you so much for taking the time to leave your review. We really appreciate your feedback.
Have a lovely day 😊
I ordered these doors not long ago but…
I ordered these doors not long ago but the laminate has already started to peel off from underneath wouldn't recommend these not happy at all rang the company but not happy with the way they dealing with it
23 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Apologies for the delayed response, thank you for your feedback and comments. I can confirm that customer services are engaged in conversations with your chosen stockist regarding your concerns. Your chosen supply chain will keep you appraised going forward.
Thank you
LPD Doors
Fast and efficient delivery
Fast and efficient delivery. Was given a 2 hour time slot the evening before.
22 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Robert,
Please accept my apologies for the late reply. Thank you for your feedback, we do very much appreciate the comments.
Please do think of us again for your next project, take care.
LPD Doors
Resposta da LPD Doors
Good afternoon Daniel,
Thank you for the review of your LPD experience, your comments will be fed back into the business. Please do think of us again for your next project.
Take care
LPD Doors
The driver was friendly
The driver was friendly, polite and courteous. He offered an immediate apology upon arrival for being slightly delayed.
9.8/10 Only because there's always room for improvement and not to indicate any issues as there weren't any.
14 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Mr Dashwood,
Thank you for your lovely review, I will make sure your driver is aware of your feedback.
Hopefully you will think of us again for your next project.
Take care
LPD Doors
Abysmal customer service
Abysmal customer service. Door installation was delayed as we had a severe leak in our upstairs bathroom. 3 of the doors ended up being a bit too big. Despite appropriate storage, LPD refused to allow us to exchange the doors for a different size. Forcing us to repurchase as they needed to match the rest of the house. £400 down, a very expensive leak repair and zero compassion from a company that can very easily take the doors back to be resold even when i was willing to pay for the return. Don't bother, they don't care about their customers
13 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Luci,
Thank you for your feedback, I am sorry we have been unable to meet your expectations in this instance. If you would like to revert back to your chosen stockist and request a review of the decision, we will happily re-visit the request but cannot offer any guarantee of a change to the original decision.
Thank you
LPD Doors
Arrived on time and let us know a 2…
Arrived on time and let us know a 2 hour time slot before hand. Courteous and professional.
13 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good morning Wendy,
Thank you for the review of your LPD experience, your comments will be fed back into the business. Please do think of us again for your next project.
Take care
LPD Doors
Top marks for Delivery Driver
Delivery driver friendly and helpful. Showed patience and understanding with heavy parcel. On time and cheerful.
7 de outubro de 2025
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Russ,
Thank you for your lovely review, I'll ensure your feedback is passed onto your driver on the day.
Thank you
LPD Doors
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