The villa itself was beautiful. It was delightful to cook in the kitchen, it had everything we needed. Our villa representative Mini was responsive and super thoughtful and had great ideas for us duri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The villa itself was beautiful. It was delightful to cook in the kitchen, it had everything we needed. Our villa representative Mini was responsive and super thoughtful and had great ideas for us duri... Ver mais
A empresa respondeu
Silvana was the perfect host! Quick to answer any questions. Great at communicating ! Very welcoming! We had a wonderful stay at this amazing villa! The scenery was absolutely breathtaking, and the pe... Ver mais
A empresa respondeu
We were welcomed by a very accommodating Silvana, who showed us around the house and the area in a very professional manner and shared some helpful tips. The apartment is cozy, clean, and tidy, but... Ver mais
A empresa respondeu
Wat een heerlijke plek om te verblijven. Een ruim appartement van alle gemakken voorzien. Lekker luieren in de tuin onder de olijfbomen en een goed onderhouden zwembad. Alles is netjes schoon. Er is z... Ver mais
A empresa respondeu
LUCCA APARTMENTS AND VILLAS combines the charm of Tuscany with the warmth of family tradition, offering more than just rentals but a deeply personal experience. As a boutique, family-owned agency in Lucca, we are passionate about sharing the love and legacy of the region that shaped our childhoods. Our commitment to making your stay unforgettable ensures that you’ll capture the essence of Tuscany, leaving with memories that last a lifetime.
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had an absolutely wonderful stay at Villa "Al Podere di Nonno Giulivo" and can highly recommend it to anyone looking for an authentic Tuscan getaway. The property was spotless, beautifully maintained, and provided everything we needed for a relaxing and comfortable vacation.
The surrounding area is stunning, with beautiful rolling hills, charming villages, and a peaceful atmosphere that immediately makes you feel at home. The absolute centerpiece of the property is the magnificent swimming pool. It is exceptionally well kept, set against the scenic Tuscan countryside, and quickly became our favorite place to relax. Whether during the day or in the evening, the pool area creates a truly special atmosphere and adds enormously to the overall experience.
A special mention goes to Filippo, whose contribution made our stay even more enjoyable. He was incredibly friendly, welcoming, and had a wonderful sense of humor that made every interaction a pleasure. More than just a local guide, he felt like someone who genuinely cared about making our visit special.
Everything about our stay exceeded our expectations. We left with unforgettable memories and would not hesitate to return. Highly recommended for anyone looking to experience the beauty, hospitality, and unique charm of Tuscany.

Resposta da Lucca Apartments and Villas
We stayed at Villa Papari as a family of 7, and I can honestly say we used everything - including all three eating areas, the pool, pizza oven, and the table tennis tables. We even hired Lucca Cooking Classes to teach us how to cook italiano style! Highly recommend that!
The villa is finished off to a high standard, and the gardens are stunning! Our host Silvana made sure we had everything we needed, so we could not recommend this villa highly enough!

Resposta da Lucca Apartments and Villas
Villa Alice, part of the stable of Lucca Apts and Villas, is an exceptional property set on a beautiful hillside near to the lovely town of Lucca. Accommodation is spacious and high level and there was lots of space for our party of six to relax, both inside and outside. The kitchen is generously equipped and overlooks the huge terrace and hillside view. The largest bathroom is a standout room with spa bath, superb shower and panoramic view.
Our host Mini offered a warm and personalised service and communications with the company were exemplary from start to finish.

Resposta da Lucca Apartments and Villas
We had an amazing stay at Villa Podere Falcione. The villa is even more beautiful in person—full of rustic Tuscan charm, spotless, and incredibly comfortable. The setting is peaceful, surrounded by vineyards and rolling hills, and it truly feels like a little slice of paradise.
The outdoor space is a highlight. We spent most of our time by the pool, enjoying the views and the quiet. The gardens are lovely, and there are plenty of spots to relax with a coffee or a glass of wine.
Mini, the host, was fantastic—warm, responsive, and full of great recommendations for local restaurants and wineries. I am coeliac, and she even found a local brewery that made gluten free beer and sent me a can.
Check‑in was smooth, and everything was exactly as described.
If you’re looking for a relaxing Tuscan getaway, this place is perfect. We would absolutely stay again.

Resposta da Lucca Apartments and Villas
Nessun lato negativo da segnalare. Alloggio bellissimo e con tante comodità incluse, vale il prezzo che ha. Merita menzionare il letto comodo e la posizione strategica nella città. Tanti complimenti anche al personale, molto accogliente, cortese e pronto a rispondere subito a eventuali necessità

Resposta da Lucca Apartments and Villas
We experienced a very enjoyable stay in Casa Stella, a very well appointed and tastefully decorated apartment. Located ten minutes walk from Lucca walls, a good base from which to explore this area. All greatly help by the professionalism of Monica of Lucca Apartments & Villas.
Hugh & Mary

Resposta da Lucca Apartments and Villas
We had an amazing stay at the apartment in viareggio! A perfect holiday with our baby. Right by the beach, the promenade, the park. Beautiful! Claudia was an amazing guide. We appreciate all her recommendations and her kindness! Thank you.

Resposta da Lucca Apartments and Villas
Beautiful villa with every detail thought of.
Loredana was an amazing host. Easy to contact and gave the best recommendations from restaurants to a driver. Highly recommend!!!

Resposta da Lucca Apartments and Villas
We recently spent 9 wonderful days at Villa Clara in the town of Capannori in Northern Tuscany, and the stay exceeded our expectations! The information provided in advance of our arrival by our House Manager Filippo made for a very smooth process. Filippo accommodated our request for an early checkin, and he and his colleague Luigi, were there to greet us, and provide information relevant to our stay including use of appliances etc. The Villa was beautiful and exactly as shown in the promotional materials. The well manicured yard offered privacy, with a view of the Tuscan countryside, and even had a small olive orchard. While we only swam once because of the cool weather, it was meticulously cleaned by Luigi, who arrived each morning with a big smile! Located in a small village with local restaurants near by, we were also within easy driving distance of tourist attractions such as Pisa and the ancient walled city of Lucca. We had a very enjoyable holiday and would highly recommend to anyone wanting to experience the best of Tuscany. Thank you so much Filippo and Luigi !!!!!

Resposta da Lucca Apartments and Villas
We stayed at Casa Stella in Lucca
This was truly one of the finest places we have stayed in all our years visiting Italy. Casa Stella was beautifully furnished, with classic artwork, comfortable beds, a wonderful cucina, and a spacious terrazza offering some of the best views in Lucca. We especially appreciated the many added conveniences: parking, easy access to the centro storico, the charming neighborhood surrounding the apartment, and the safe, secure building.
Most importantly, Monica and her company provided timely communication, clear instructions, and an exceptionally warm and pleasant experience throughout our stay. It was truly a joy and a privilege to stay here and to have such a reliable and efficient rental agency supporting our trip.
Brava!

Resposta da Lucca Apartments and Villas
What was billed as a luxury apartment in Lucca for a month stay(Casa Cachi 3) was anything of the sort. From dirty and stained furniture to the lack of usable pot and pans, to bleak bathrooms with broken seats and a terrace that was nothing like the pictures a true disappointment. Combine that with building construction going on from 8-5 each weekday not a pleasant experience. The company had plenty of time to offer us alternatives back in October of 2025 when the construction started but did not as well as just giving us lip service during our stay to try and accommodate us. The basic apartment could be special but unfortunately they must not force owners to maintain their places which is inexcusable. I am sure they will reply that all was wonderful and the noise was limited. We travel internationally all the time and will never use their services in Italy or elsewhere. So buyer beware. I could have easily given one star but at least Manuel, the concierge, tried to make our stay ok. The company higher ups could have cared less.

Resposta da Lucca Apartments and Villas
We stayed at the gorgeous Villa Brera in Lucca, Tuscany, this April for my mother’s birthday, and from the moment we arrived, we were completely blown away. The panoramic views were absolutely breathtaking.
Everywhere we turned, it looked like a painting! Every detail inside and outside the villa had clearly been thoughtfully chosen and beautifully maintained.
It was the perfect escape for our family of 10. The rooms were immaculate, the beds were incredibly comfortable, and the house was spotless, with everything we needed during our stay. One evening, we enjoyed a barbecue after finding a local halal butcher and picking up groceries on the way to the villa. The children absolutely loved the pool - even though it was probably far too cold for swimming, they couldn’t wait to jump in.
We hired cars from the airport, which made getting around much easier. We would definitely recommend smaller cars, as some of the roads leading to the villa are quite narrow. During our stay, we explored Florence and the beautiful city of Lucca.
Luigi, Mini, and Chiara were there to welcome us on arrival, give us a full tour of the villa, and explain how everything worked. They also recommended some fantastic local restaurants and were always available whenever we had questions or needed anything.
Although the first day was a little chilly, the weather quickly warmed up for the rest of our trip. Mornings spent having breakfast outside by the pool, listening to the birds and the trees, felt incredibly peaceful. We also enjoyed walking around the surrounding hills and discovering even more stunning views.
We stayed for four nights and honestly wished we could have stayed much longer. Villa Brera is the perfect place for a large family or group looking for a peaceful and unforgettable getaway in Tuscany. We will definitely be returning - hopefully next summer!

Resposta da Lucca Apartments and Villas
We stayed for five nights at Egidio Farmhouse in Lucca and were looked after brilliantly by tour host Monica.
The farmhouse is simply stunning, beautifully furnished and with fabulous amenities. The garden is so private with the addition of a lovely pool to keep you cool during the hot days. The outside seating area provides a cool retreat during the day under the veranda but as the sun comes down is a lovely warm place on an evening to sit with a glass of wine.
Its location is so convenient with a less than a couple of minutes walk to the walls of Lucca where there are many restaurants, bars, cafes and shops.
Lucca is the most charming place which has many streets to walk around where at every corner there is a stunning site to see.
There is a huge supermarket just a 5 minute walk along the road which is very convenient to stock up on gorgeous wine 😃. The train station gives easy access to Pisa, Florence and Sienna.
High recommend this place. It truly is an exception place to stay. Thank you for a wonderful time ❤️

Resposta da Lucca Apartments and Villas
A great place to stay, with sweet service ☺️

Resposta da Lucca Apartments and Villas
We were in Tuscany for the wedding of our daughter and wanted a place for all the family to relax before and after. This villa was perfect. Spacious with lots of relaxation and dining areas. The kitchen was fully and generously equipped. Fillipo who was our contact was very responsive and communicative when we needed information or to arrange bed linen changes. Our contact experience would encourage us to return.

Resposta da Lucca Apartments and Villas
We had a wonderful stay in Villa Hugo at the beginning of April. The villa is situated just outside Lucca and is an easy drive from Pisa airport.
The service we received was excellent, being met by the villa manager who was very friendly and gave us all the information we needed. Later we were greeted by the Owner ( who lives on site) with a bottle of their own olive oil, which was superb! The service we received from both the manager and the Owner continued to be exemplary throughout our stay, nothing appeared to be too much trouble.
There were 7 of us staying in the villa with ages ranging from 14 to 75. The villa accommodated all of us well, with plenty of room for everyone to have their own space when they needed it. The rooms were beautifully furnished in traditional style but with plenty of modern features to make it comfortable. The bathrooms were particularly luxurious!
The villa is situated in a beautiful, immaculately kept garden which was plenty big enough for the teens to play and the grown ups snooze without being disturbed! The pool was beautifully maintained and a great hit with the youngsters. There was plenty of garden furniture both to sun bathe by the pool and eat al fresco in the shade of the house.
I would thoroughly recommend a stay in Villa Hugo to all those who love, or want to discover, Tuscany.

Resposta da Lucca Apartments and Villas
Amazing location, beautifully decorated and the garden looked perfect. Reception was wonderful by our host and the owner. Family and friends visited us during our 2 week stay. Everything was absolutely perfect, including change of linnen, grocery address, wine tasting suggestions and olive oil and fresh eggs from the estate. We had an unforgettable stay! Thank you! Nijkamp- Smit family.

Resposta da Lucca Apartments and Villas
We had the most wonderfull family stay, it is a very nice villa - a lot of room for the Big family, a nice view. And wery nice hosts who took time to check up on us to make sure we were ok 👏🏻😊☀️

Resposta da Lucca Apartments and Villas
We stayed at the Villa over Easter, two families (4 adults, 3 children), there was lots of space and the Villa is fully equipped for all ages.
The rooms were lovely, the beds were comfortable and WiFi reliable.
The grounds and views were incredible and we watched the sun set every night.
You obviously need a car and we would recommend getting a small one as the lane is quite tight. Taxis are limited and very expensive and only one of the restaurants nearby was open at this time of year, the pool is also not heated and at that time of year was very cold but with the kids in wetsuits and using inflatables it was fine. That being said if you are looking for a quiet location and to cook at the villa it’s perfect. The local supermarkets were a short drive away and the butcher and bakery in the nearby village were really lovely. Our host Mini was wonderful she greeted us on arrival, helped us with everything and made some excellent recommendations, she also popped over when we had a small issue with the electricity which was fixed almost immediately. We will be returning and would recommend this place to anyone looking for a perfect Tuscan retreat.

Resposta da Lucca Apartments and Villas
Diversi mesi fa, io e la mia famiglia abbiamo avuto il piacere di rivolgerci a loro e l'esperienza è stata indimenticabile. Dovendo ripetere il viaggio, abbiamo deciso di tornare, ormai è una garanzia! Entrambe le strutture che abbiamo visto ad oggi sono mozzafiato, comodissime e curate veramente nei minimi dettagli. Il personale è gentilissimo, è stato un piacere tornare!! Arrivederci!!

Resposta da Lucca Apartments and Villas
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.