The villa itself was beautiful. It was delightful to cook in the kitchen, it had everything we needed. Our villa representative Mini was responsive and super thoughtful and had great ideas for us duri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Silvana was the perfect host! Quick to answer any questions. Great at communicating ! Very welcoming! We had a wonderful stay at this amazing villa! The scenery was absolutely breathtaking, and the pe... Ver mais
A empresa respondeu
We were welcomed by a very accommodating Silvana, who showed us around the house and the area in a very professional manner and shared some helpful tips. The apartment is cozy, clean, and tidy, but... Ver mais
A empresa respondeu
Wat een heerlijke plek om te verblijven. Een ruim appartement van alle gemakken voorzien. Lekker luieren in de tuin onder de olijfbomen en een goed onderhouden zwembad. Alles is netjes schoon. Er is z... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
LUCCA APARTMENTS AND VILLAS combines the charm of Tuscany with the warmth of family tradition, offering more than just rentals but a deeply personal experience. As a boutique, family-owned agency in Lucca, we are passionate about sharing the love and legacy of the region that shaped our childhoods. Our commitment to making your stay unforgettable ensures that you’ll capture the essence of Tuscany, leaving with memories that last a lifetime.
Informações de contato
4,8
Excelente
310 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
EXCEPTIONAL!!!
EXCEPTIONAL!!!! From the beautifully maintained grounds and property, to the warmth and welcome of the delightful manager, Silvana, and generous owners, this entire experience far surpassed expectations. It was spotlessly clean, had everything my family and I could possibly need, and then the atmosphere... if I could bottle it I would have sent myself home a case of it!!! Having rented abroad before, I know how important it is that photos properly represent a property - in this case I couldn't take a picture that did justice to the beauty of the place. Absolutely stunning. Thank you so much for having us - we'll absolutely be back!
11 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Guests,
Thank you so much for your truly wonderful review! We are absolutely delighted to read that your stay was so exceptional and that the villa provided everything your family needed for a memorable holiday.
It is a pleasure to know that you appreciated the beauty of the property and its grounds—we put a great deal of care into maintaining them, so hearing that it far surpassed your expectations is the best reward we could ask for.
A special thank you for your kind words regarding Silvana. She is dedicated to ensuring our guests feel genuinely welcomed and supported, and she will be so happy to hear that her warmth and hospitality made such a positive impact on your experience. We will be sure to share your praise with her and the villa's owners, who take great pride in hosting guests like you.
We would be honored to welcome you back anytime you find yourselves dreaming of Tuscany again. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Villa Il Castello
We've spent 1 week in Villa Il Castello and we had an amazing time there. The view from the hill where the house is built is stunning. The garden is amazingly big and the swinmming pool is definitly an added-value to the house. Our family and especially the children had their best time in this villa.
We had some minors problems, mainly small things missing in the kitchen and quick reperations to do, that was very rapidly and directly assessed by Mini and taken care of by Moreno. The kindness of Mini and Moreno is worth highlighting! They are always happy to help and Mini gave us some very good recommendations (visits, kitchen chef, massage at home, restaurants/cafes, ...).
Thank you very much for a memorable stay.
19 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Guests,
Thank you so much for your wonderful review! We are absolutely thrilled to hear that your family had such an amazing time at Villa Il Castello.
It is lovely to know that you enjoyed the stunning views, the spacious garden, and that the swimming pool provided so much fun for the children—it truly is a highlight of the property. We are also glad that the villa served as such a perfect setting for your family holiday.
We sincerely appreciate your patience with the minor issues that arose during your stay. We are fully committed to ensuring everything is perfect for our guests, and I am so pleased that Mini and Moreno were able to resolve those matters so quickly and effectively for you. They are truly dedicated to ensuring our guests have a stress-free experience, and they will be delighted to hear that you appreciated their kindness, support, and their recommendations for local experiences and dining. I will be sure to pass your kind words on to them.
Thank you again for choosing us for your memorable holiday. We would be absolutely honored to welcome your family back to the villa in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Charming villa + peaceful setting=Tuscan dream vacation
We had the pleasure of staying at the villa at Fattoria Camigliano Wine Estate with our family of 11 persons from ages 11-80 years. The villa is exactly as pictured with large, well decorated rooms. We were greeted by
Daniela, the house manager, who made certain we were informed about the particulars of this villa.
We found the House Guest Book especially helpful in planning our trip. Through the book we connected with Cristina, who delighted us with her cooking skills and Paolo, who helped with transportation.
The pool was wonderfully refreshing! The picturesque location on a vineyard contributed to our idyllic vacation in Lucca.
6 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Andrea,
Thank you so much for sharing your wonderful experience at the villa at Fattoria Camigliano Wine Estate. We are thrilled to hear that your family gathering of 11—spanning such a lovely range of ages—was so idyllic and relaxing.
It is fantastic to know that you enjoyed the spacious, well-decorated rooms and the refreshing pool, which truly makes for a perfect Tuscan vacation. We are also delighted that you found our House Guest Book helpful for your planning; it is one of our favorite ways to connect our guests with local experiences.
It is wonderful to hear that Cristina’s cooking and Paolo’s transportation services added so much convenience and joy to your trip. We will be sure to pass your lovely compliments on to Daniela, Cristina, and Paolo; they take great pride in ensuring our guests have the best possible stay and will be so happy to hear that their assistance made your time in Lucca memorable.
Thank you for choosing us for your family getaway. It would be our absolute pleasure to welcome your family back to Lucca in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Villa Ester was absolutely stunning
Villa Ester was absolutely stunning! The property and grounds were perfect for my family! It has anything you could possible need and the location is perfection! Fillipo was amazing! He went out of his way to make sure we had everything that we needed, and had a truly amazing experience! I highly recommend!
8 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Ms Joanne Price,
Thank you so much for your glowing review of Villa Ester! We are absolutely thrilled to hear that the property and grounds were perfect for your family and that you found the location just right.
It is wonderful to know that you had everything you needed for such a comfortable stay. A special thank you for your kind words regarding Filippo. He is truly dedicated to ensuring our guests feel well-supported and welcomed throughout their time with us, and he will be so happy to hear that his help made your experience so special. We will be sure to pass your praise on to him.
We would be honored to welcome your family back to Tuscany in the future. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Casa Santo at Borghetto Farmhouse
The road there wasn't easy, but once at the top, you arrived at a beautiful location in the Tuscan hills. The apartment was very tidy upon arrival. It featured two spacious bedrooms with two bathrooms, making it ideal for two couples. The living area was on the dark side, but thanks to the lovely weather, we could always eat outside, so this wasn't a problem. All windows and doors were fitted with fly screens, preventing flies and especially mosquitoes from entering. Beautiful garden and a stunning swimming pool. The Wi-Fi didn't always work very well; there was no reception by the pool. Our contact person, Silvana, was very friendly and easy to reach. Consequently, communication went smoothly. Questions were answered quickly, and problems were resolved fast. A good base for exploring Tuscany. Beautiful and charming villages nearby. Highly recommended!
11 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Mr Kris Boermans,
Thank you for taking the time to share such a detailed and honest review of your recent stay. We are delighted to hear that, overall, you enjoyed the peace and beauty of your location in the Tuscan hills and that the apartment provided a comfortable base for your holiday.
It is wonderful to know that you appreciated the cleanliness, the spaciousness of the bedrooms, and the convenience of the outdoor space—especially the garden and the pool during the summer heat. We are also pleased that our fly screens helped ensure a comfortable environment inside.
I am particularly happy to hear that Silvana provided such excellent support. She takes great pride in being responsive and ensuring our guests feel well-cared for, and I will be sure to pass your kind words on to her.
We also truly value your constructive feedback. Transparency is very important to us, and your specific notes regarding the access road (and the helpful tip about vehicle clearance!), the natural light in the living area, the Wi-Fi reception, and the depth of the pool are incredibly useful. This type of detail helps future guests plan their stay and helps us set accurate expectations for what to anticipate in our rural countryside properties.
We would be honored to welcome you back for another visit to Tuscany in the future. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Very good
Very good! I had a great experience. Filippo was very kind from start to end, gave us tips and a warm welcome.
10 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Ms Raissa Fiorelli de Castro,
Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience with us.
It is lovely to know that you appreciated the warm welcome and helpful tips from our Villa Manager Filippo. He is truly dedicated to ensuring our guests feel well-cared for from start to finish, and I will be sure to share your kind words with him—he will be thrilled to know he made your stay so special.
We would be honored to welcome you back to Tuscany in the future. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
We had an amazing time at Casa Stella
We had an amazing time at Casa Stella. The apartment is stunning with a lot of character and an outside terrace to chill. The walled city is only an 8 min walk away. Monica was so very helpful and made our stay a lot more enjoyable.
6 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Ms Denisa Hutchinson,
Thank you so much for your wonderful review! We are absolutely delighted to hear that you had such an amazing time at Casa Stella.
It is lovely to know that you enjoyed the character of the apartment and found the terrace to be the perfect spot to relax and chill out. We are also pleased that the location worked so well for you, making your trips to the walled city so easy and convenient.
A special thank you for your kind words regarding Monica. She is truly dedicated to ensuring our guests feel well-supported and welcomed throughout their stay, and she will be so happy to hear that her assistance made your visit even more enjoyable. We will be sure to pass your praise on to her.
We would be honored to welcome you back to Lucca in the future. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Riesen Garten
Riesen Garten, gemütliche Liegen am Pool, großzügige Wohnküche.
15 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Liebe Gäste,
haben Sie vielen Dank für Ihre positive Rückmeldung! Wir freuen uns sehr, dass Ihnen der große Garten, die gemütlichen Liegen am Pool und unsere geräumige Wohnküche so gut gefallen haben. Wir legen großen Wert darauf, dass unsere Gäste sich bei uns rundum wohlfühlen, und es ist schön zu hören, dass dies gelungen ist.
Wir würden uns freuen, Sie in Zukunft wieder bei uns in der Toskana begrüßen zu dürfen!
Herzliche Grüße,
Sara
The Lucca Apartments and Villas Team
Can’t say enough about Villa Flora
Can’t say enough about Villa Flora. We loved everything about it. Very clean, wonderful location, plenty of space to enjoy.
Silvana, our host, was a fantastic communicator the few times we had questions - she replied right away. She met us at arrival and departure, making everything very easy.
Hope we can return to Tuscany some day, and if we do, this is where we will stay.
14 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Guests,
Thank you so much for your glowing review! We are absolutely delighted to hear that your stay at Villa Flora was perfect in every way.
It warms our hearts to know that you enjoyed the beautiful home, its cleanliness, the lovely appointments, and those gorgeous views. We strive to provide a relaxing and seamless experience for our guests, and hearing such positive feedback is the best reward for our team.
A special thank you for your kind words regarding our Villa Manager Silvana. She is truly dedicated to ensuring our guests feel well-supported and welcomed from the moment they arrive until they depart, and she will be so happy to hear that her assistance and recommendations made your stay even more enjoyable. We will be sure to pass your praise on to her.
We would be honored to welcome you back to Tuscany in the future. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Beautiful Villa
14 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Mr Michael,
Thank you so much for your kind words! We are absolutely delighted to hear that you found the villa beautiful. It was a pleasure hosting you, and we truly hope to have the opportunity to welcome you back to Tuscany in the future.
Warm regards,
Sara
The Lucca Apartments and Villas Team
I could not recommend this villa more highly
Villa Lina was exactly what I pictured in my head for my first trip to Italy. We loved our stay! We also highly recommend Mini, who greeted us and checked in to make sure our stay was glorious.
8 de abril de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Marue,
Thank you so much for sharing your wonderful experience at Villa Lina! We are absolutely thrilled to hear that the villa was exactly what you pictured for your first trip to Italy and that you had such a glorious stay.
A special thank you for your kind words regarding Mini. She is truly dedicated to ensuring our guests feel well-supported and welcomed throughout their time with us, and she will be so happy to hear that her help made your stay even more special. We will be sure to pass your praise on to her.
We would be honored to welcome you back to Tuscany in the future. Thank you for choosing us!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Villa Aperitivo
We had a great six days at the well equipped and spotless Villa Aperitivo. Filippo communicated before we arrived and was at the Villa to explain the house roles, hand over the keys and give us restaurant recommendations. A delightful part of Italy, Pisa and Lucca are gems.
22 de maio de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Ms Kay Rees,
Thank you so much for your kind review! We are delighted to hear that you had a great six-day stay at Villa Aperitivo and that you found the property so well-equipped and spotless.
It is wonderful to hear that you appreciated Filippo’s warm welcome and his local recommendations; he takes great pride in ensuring our guests feel at home from the moment they arrive, and I will be sure to pass your praise on to him. We completely agree with you—Lucca and Pisa are truly gems of this region, and we are so glad you had the chance to explore them during your holiday.
Thank you for choosing us, and we would be honored to welcome you back to Tuscany in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Das Haus war fantastisch
Das Haus war fantastisch, die Betreuung durch Filippo war es ebenfalls. Er stand jederzeit zur Verfügung für Fragen und proaktiv viele hilfreiche Tipps gegeben.
6 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Liebe Gäste,
haben Sie vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr zu hören, dass Ihnen das Haus so gut gefallen hat.
Es ist zudem schön zu lesen, dass Sie mit der Betreuung durch Filippo so zufrieden waren. Er nimmt sich sehr gerne Zeit, um unseren Gästen mit Tipps und Unterstützung zur Seite zu stehen, und er wird sich sehr darüber freuen, Ihr Lob zu hören.
Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns in der Toskana begrüßen zu dürfen. Vielen Dank, dass Sie sich für uns entschieden haben!
Herzliche Grüße,
Sara
The Lucca Apartments and Villas Team
We booked Corte Benedetto for our…
We booked Corte Benedetto for our wedding event. Incredible experience, magical setting, perfect stay. A special thanks to Noemi, Loredana and Dionisio for having always been available, making our time there even more enjoyable,
30 de maio de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Guests,
Thank you so much for choosing Corte Benedetto for such a significant and special occasion! It is truly an honor to know that we were able to provide the magical setting for your wedding day. Hearing that your experience was incredible and your stay perfect is the greatest compliment we could ever receive.
We are so pleased that Noemi, Loredana, and Dionisio were able to assist you during your time with us. I will personally ensure that your kind words are passed on to them; they will be absolutely thrilled to know they contributed to making your time at the villa even more enjoyable.
Wishing you both a lifetime of happiness together. It would be a privilege to welcome you back to Corte Benedetto in the future to celebrate your anniversaries or simply to enjoy the peace of the villa again.
Warmest regards,
Sara
The Lucca Apartments and Villas Team
Dank Silvana wurde unser Urlaub sehr…
Dank Silvana wurde unser Urlaub sehr entspannt und schön die Wohnungen die wir gemietet hatten bei den Bildern entsprechen und hat uns sehr gut gefallen vor allem war die Aussicht wundervoll
1 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Liebe Gäste,
vielen herzlichen Dank für Ihre wunderbare Rückmeldung! Es freut uns riesig zu lesen, dass Ihr Urlaub dank Silvana so entspannt und schön war.
Wir sind sehr froh, dass die Apartments Ihren Erwartungen entsprachen und Ihnen vor allem die Aussicht so gut gefallen hat – diese ist in der Tat etwas ganz Besonderes. Ein besonderes Dankeschön für Ihr Lob an Silvana. Es ist uns sehr wichtig, dass unsere Gäste sich rundum wohlfühlen, und Silvana legt sich immer sehr ins Zeug. Ich werde Ihre lieben Worte gerne an sie weitergeben, sie wird sich sicher sehr darüber freuen.
Wir würden uns sehr freuen, Sie in der Zukunft wieder bei uns begrüßen zu dürfen!
Herzliche Grüße,
Sara
The Lucca Apartments and Villas Team
Traumhafte Villa in Lucca
Die Villa ist traumhaft mit großem Garten und Pool. Wir haben unseren Urlaub in Lucca sehr genossen und unsere Ansprechpartnerin Cate hat uns super Tipps für Unternehmungen gegeben und sich immer um unsere Anliegen gekümmert!
6 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Liebe Gäste,
haben Sie vielen herzlichen Dank für diese wunderbare Bewertung! Wir freuen uns sehr, dass Sie einen so traumhaften Urlaub in unserer Villa verbracht haben und dass Ihnen besonders der große Garten und der Pool so gut gefallen haben.
Ein besonderes Dankeschön geht an Cate: Sie ist immer mit vollem Einsatz dabei, unseren Gästen bei allen Anliegen zur Seite zu stehen und die besten Tipps für die Region zu geben. Ich werde Ihr Lob sehr gerne an sie weiterleiten – sie wird sich bestimmt sehr darüber freuen!
Es wäre uns eine große Freude, Sie in Zukunft wieder bei uns in Lucca begrüßen zu dürfen.
Herzliche Grüße,
Sara
The Lucca Apartments and Villas Team
Gemütliches Cottage
Die Begrüssung durch Loredana war sehr herzlich und informativ.
Das Cottage ist wunderschön eingerichtet mit vielen schönen Details. Die Küche ist klein und nicht sehr praktisch eingerichtet. Für 4 Personen fehlt zum Teil Geschirr und Besteck.
Ein Auto ist unbedingt erforderlich und die Zufahrt anspruchsvoll.Fürs Auto hat man einen überdeckten und sicheren Parkplatz.
5 de junho de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Liebe Gäste,
haben Sie vielen Dank, dass Sie Ihre Erfahrungen in unserem Cottage mit uns geteilt haben. Wir freuen uns sehr zu hören, dass Sie den herzlichen Empfang durch Loredana sowie die Liebe zum Detail und die Einrichtung unserer Unterkunft geschätzt haben.
Wir nehmen Ihre Anmerkungen bezüglich der Funktionalität der Küche sowie der Ausstattung mit Geschirr und Besteck sehr ernst. Wir entschuldigen uns, falls Ihre Erfahrung diesbezüglich nicht Ihren Erwartungen entsprochen hat; wir haben bereits die fehlenden Utensilien ergänzt, um die Küche praktischer und komfortabler für unsere Gäste zu gestalten.
Wir schätzen auch Ihr Feedback zur Zufahrt: Wir stimmen zu, dass diese anspruchsvoll ist, weshalb wir stets ein geeignetes Fahrzeug empfehlen. Wir freuen uns jedoch, dass Sie den überdachten und privaten Parkplatz als nützlich und sicher empfunden haben.
Wir hoffen, dass Ihr Aufenthalt trotz dieser Anmerkungen angenehm war, und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen – vielleicht ja mit einer verbesserten Küchenausstattung, gerade dank Ihrer wertvollen Hinweise.
Herzliche Grüße,
Sara
The Lucca Apartments and Villas Team
Visited Tuscany for the first time in…
Visited Tuscany for the first time in May and stayed at Villa Brunetta. Our host, Monica, was the greatest! She met us on arrival, explained everything we needed to make our stay wonderful and left gifts. She was like a member of our family while we were there. Always available, anytime we needed her, which was only once for a new coffee pot. And it was done pronto. The villa was a dream. We kidded about it being our Downton Abby..if you know, you know. What a wonderful place to call home base while visiting the most beautiful country there is. Thank you Monica. Paula Betz
15 de maio de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Ms Paula Betz,
Thank you so much for your wonderful review and for sharing your experience at Villa Brunetta! We are absolutely delighted to hear that you had such a memorable stay and that Monica made you feel so well taken care of—it is always our goal to ensure our guests feel right at home.
We will be sure to share your kind words with Monica; she will be thrilled to know she played such a key part in your "Downton Abbey" Tuscan experience. We are honored that our villa could serve as the perfect home base for your discoveries in this beautiful region.
We hope to have the pleasure of welcoming you back to Tuscany very soon!
Warm regards,
Sara Barsocchi
The Lucca Apartments and Villas Team
Una bellissima esperienza.
Io e il mio gruppo di amici abbiamo soggiornato presso Casa San Gennaro per quattro notti e l’esperienza è stata davvero eccellente. Fin dal nostro arrivo ci siamo sentiti accolti e coccolati, immersi completamente nella natura e nella tranquillità delle colline lucchesi.
L’alloggio si è rivelato spazioso, confortevole e impeccabilmente pulito, perfetto per un gruppo di sei persone. La piscina e l’ampio giardino rappresentano un vero valore aggiunto: abbiamo trascorso momenti di puro relax e piacevoli serate all’aperto, gustando ottime fiorentine preparate alla griglia.
La casa si trova in un caratteristico borgo circondato dal verde, ideale per chi desidera pace e silenzio senza rinunciare alla comodità dei principali servizi, facilmente raggiungibili. Nei dintorni si trovano inoltre numerose fattorie storiche, perfette per degustazioni di vino e olio e per scoprire le eccellenze del territorio.
Un ringraziamento speciale va a Silvana, un’host estremamente gentile, disponibile e sempre pronta a rispondere alle nostre esigenze. I suoi consigli sui ristoranti tipici e sulle attività da svolgere in zona hanno reso il soggiorno ancora più piacevole.
Nel complesso, un’esperienza assolutamente positiva che consigliamo senza esitazione. Saremo felici di tornare in futuro.
29 de maio de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Gentili Ospiti,
vi ringraziamo di cuore per questa splendida recensione. È un vero piacere sapere che Casa San Gennaro ha contribuito a rendere il vostro soggiorno tra le colline lucchesi un'esperienza così memorabile.
Siamo felici che abbiate apprezzato la tranquillità della nostra struttura, la comodità degli spazi e, naturalmente, il giardino e la piscina – siamo certi che le grigliate all'aperto abbiano reso le vostre serate davvero speciali. I vostri complimenti per la nostra Villa Manager Silvana ci riempiono di orgoglio; lei è una colonna portante del nostro team e siamo lieti che la sua disponibilità e i suoi preziosi consigli abbiano arricchito la vostra vacanza.
Grazie per aver scelto la nostra casa per il vostro gruppo di amici e per averla consigliata; sarebbe per noi un onore potervi accogliere nuovamente in futuro per un'altra indimenticabile vacanza.
Un cordiale saluto,
Sara
The Lucca Apartments and Villas Team
I would give 6 Stars if I could.
I would give 6 Stars if I could.
The welcome and checkin was warm and helpful. Thank you Claudia.
The house is beautiful, just like in the pictures. Kitchen is fully equipped.
My family had a beautiful holiday we will be back.
31 de maio de 2026
Avaliação não solicitada
Resposta da Lucca Apartments and Villas
Dear Ms Ariane Fries,
Thank you so much for your glowing review! We are absolutely thrilled to hear that your stay with us was worthy of "6 stars"—that is the highest compliment we could hope for.
It is wonderful to know that our Villa Manager Claudia provided you with such a warm and helpful check-in experience; we will be sure to pass your kind words along to her. We are also delighted that you found the home as beautiful as pictured and that the kitchen met all your family's needs.
We are honored that you chose our property for your holiday, and we truly look forward to welcoming you and your family back again in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.