Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
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Veja o que dizem as avaliações
Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Ver mais
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Ver mais
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Informações de contato
260 liberty st, 08840, metuchen, Estados Unidos
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
2,1
Ruim
431 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Competitive pricing on hard to find…
Competitive pricing on hard to find items. Good customer service.
27 de janeiro de 2022
Perfect!
Very fast delivery and it was exactly what I was hoping for. Everything looks good. My only concern is the label that says this product can cause cancer.
25 de janeiro de 2022
Great prices & stock
Great prices, had certain items in stock that were sold out elsewhere, & introductory promo codes. Would definitely recommend Luggage Online.
24 de janeiro de 2022
Delivered as expected and everything…
Delivered as expected and everything looked perfect..
17 de janeiro de 2022
Beautiful and functional
I love this bag! It’s extremely lightweight yet exceedingly sturdy. Rolls with ease and is the perfect size for lifting into plane’s overhead bin. And the color: ❤️😊 a beautiful dusty pink. This one should do me for many years.
9 de janeiro de 2022
Great price on a backpacking pack
Great price on a backpacking pack. Super fast, no hassle delivery.
8 de janeiro de 2022
Luggage Online delivers
Easy purchase, excellent price, quick delivery, perfect luggage--great experience!
7 de janeiro de 2022
The product was delivered promptly
The product was delivered promptly, and was if very good quality. Thank you.
6 de janeiro de 2022
Not actually in stock
Listed item as in stock, but then contacted me and told me it wasn't available. This made me not have a gift when needed. Refund was issued quickly though.
3 de janeiro de 2022
Quick shipping
Quick shipping! Excellent product and price! Very happy with my purchase!
29 de dezembro de 2021
Resposta da Luggage Online
Thank you for sharing your positive experience with our customers.
Don't count on expedited shipping
I ordered from Luggage Online ONLY because they offered an uncharge for expedited shipping. I chose FedX Overnight (business days). I ordered Wed. night late. I should have gotten the luggage by Friday, today. I have not heard from FedX.
Now I have an email from them stating they will email me when they are "READY" to ship. The delay in being READY was not mentioned on website.
I leave Monday, and I am pretty mad.
25 de dezembro de 2021
Resposta da Luggage Online
We sincerely apologize for any inconvenience this may have caused you. Unfortunately holiday shipping delays from the shipping carriers have been extreme this year. We hope we can accommodate you better in the future. Happy Holidays.
Hello I received my luggage locked…
Hello I received my luggage locked without a key to open it
24 de dezembro de 2021
Resposta da Luggage Online
We sincerely apologize for any inconvenience this may have caused you. Sometimes the luggage comes locked from the manufacturer but we would love to help you resolve this issue Please reach out to customerservice@luggageonline.com for further instructions on how to open your case. Happy Holidays.
Luggage shipped fast and product is great
Luggage shipped fast and product is great!
24 de dezembro de 2021
Resposta da Luggage Online
Thank you for your review. Enjoy your purchase.
Really happy with my purchase
Really happy with my purchase. I was looking for a specific color of a Will Leather bag that was sold out everywhere and it got here in time for Christmas this morning. I literally ordered it yesterday afternoon.
Thank you!
23 de dezembro de 2021
Resposta da Luggage Online
Thank you for sharing your positive experience with our customers. Happy Holidays.
I found it!
I had a tough time finding this item in stock anywhere. Thrilled to find it and purchase it! Minus 1 star for no personalization even though it’s on my order confirmation. At least that was free and I should be able to have any Tumi store add it for no cost.
22 de dezembro de 2021
Resposta da Luggage Online
We sincerely apologize that we shipped your order without the requested personalization. If you still want the personalization you can ship it back to us at no charge and we will take care of it for you. Please contact customerservice@luggageonline.com for further information and free return label. Happy Holidays.
Bag was received quicker than I expected!!
I was impressed when I received the order so quickly! The bag was exactly what I was looking for. I would definitely shop with them again in the future!
20 de dezembro de 2021
Resposta da Luggage Online
Thank you for sharing your positive experience with our customers.
Very satisfied with the prompt service…
Very satisfied with the prompt service I received. Order was mailed within 24 hrs of ordering and arrived in just a few days.
Quality luggage that will last.
20 de dezembro de 2021
Resposta da Luggage Online
Thank you for sharing your positive experience with our customers. Happy Holidays.
Best luggage purchasing experience of my life
Amazing service, amazing luggage amazing price. Truly a pleasure to deal with.
17 de dezembro de 2021
Resposta da Luggage Online
Thank you for sharing your positive experience with our customers. Happy Holidays.
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