Luggage Online Avaliações 

431
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.

Avaliado com 1 de um total de 5 estrelas

Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Ver mais

Avaliado com 3 de um total de 5 estrelas

Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Ver mais

Avaliado com 5 de um total de 5 estrelas

The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Informação fornecida por fontes externas variadas

Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

431 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(431)

3 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Disappointed in luggage online.

The luggage was just what we ordered, but we will not use it for another two months. It took over two weeks to get to us even though it was in stock when it was ordered. We could not use it as planned for our last trip. Disappointed in luggage online.

30 de julho de 2021
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Resposta da Luggage Online

We apologize for any inconvenience this may have caused you. Unfortunately shipping carriers and other outside factors have been affecting our delivery time more than we would like. Thank you for bringing this to our attention as we will work harder to provide more accurate delivery times.
Thank you,
Customer Service

Avaliado com 5 de um total de 5 estrelas

Outstanding Service - Exceeded Expectations

Called and spoke to a representative in the customer service dept. I was needing a piece of luggage sent to me in Florida and it was going to be time sensative. She checked to make sure the luggage I wanted was in stock and could be shipped in time. It was and she told me that if I ordered that day, it usually ships out the next. I went ahead and ordered. I was really surprised to recieve an email the next morning letting me know it had been shipped. Now thats service...

29 de julho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Thank you for sharing your positive experience with our customers. Happy Holidays.

Avaliado com 5 de um total de 5 estrelas

Excellent Suitcase Super-fast shipment

The suitcase is exactly what I was looking for. The price was reasonable with quick shipment. I will continue to shop for luggage here.

28 de julho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Thank you for sharing your positive experience with our customers. Happy Holidays.

Avaliado com 5 de um total de 5 estrelas

Wow, that was fast!

Fastest service ever received! And for a quality product! Can't go wrong with Tumi products. Asked a question on website chat, they quickly answered product was in stock, ordered item, fastest shipping ever, received item with a day of ordering!

17 de julho de 2021
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Resposta da Luggage Online

Thank you for sharing your positive experience with our customers.

Avaliado com 5 de um total de 5 estrelas

Just what I needed

So happy I could find this bag!!!! Great B&R quality, quick shipping and affordable pricing. Perfect purchase.

13 de julho de 2021
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Resposta da Luggage Online

Thank you for your kind review. we are so glad that you are satisfied with your order.

Avaliado com 5 de um total de 5 estrelas

I Purchased the Blue Quilted Circlet…

I Purchased the Blue Quilted Circlet Set for my husband's birthday (August). So when we travel, he can put his belts in the large one and some accessories in the small one. I have a set (Red) as well, I love them. They are sturdy and when my suitcase is packed I can find them easily. My husband is always looking for his belts either in the suitcase or in the hotel dresser drawers. This will solve the problem.

11 de julho de 2021
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Resposta da Luggage Online

Thank you for sharing your positive experience with our customers.

Avaliado com 1 de um total de 5 estrelas

I’d give you zero stars but 1-star is…

I’d give you zero stars but 1-star is the lowest possible rating. Nobody responded to my email request to apply a discount code to my order after I placed it. Maybe this will get your attention.🖕

10 de julho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Dear customer,
We apologize that our offices were closed at the time of your email. We are happy to inform you that your order has been adjusted with the coupon code that you acquired for being a new customer.
We hope you enjoy your purchase,
Customer Service

Avaliado com 5 de um total de 5 estrelas

Great for frequent travellers!

Great for frequent travellers! We received our luggage promptly and in perfect condition at a pricepoint lower than any other reliable seller on the internet. Highly recommended!

8 de julho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Thank you for sharing your positive experience with our customers.

Avaliado com 5 de um total de 5 estrelas

Excellent Order Experience

The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The order acknowledgement, shipping duration and frequent status updates were some of the best I have experienced. The item was in expected new condition and works properly. No surprises, other than there were no surprises. Highly recommended.

23 de junho de 2021
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Resposta da Luggage Online

Thank you for sharing your positive experience with our customers.

Avaliado com 5 de um total de 5 estrelas

Gorgeous

Gorgeous, well made. Traveling with it next week!

22 de junho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Thank you for sharing your positive experience with our customers.

Avaliado com 5 de um total de 5 estrelas

Happy camper

I bought an Osprey backpack on sale at nearly half the price of retail with free shipping. Super happy with the order. It was delivered quickly and was just what I needed.

19 de junho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Thank you for sharing your positive experience with our customers.

Avaliado com 1 de um total de 5 estrelas

Very disappointed 😔

I usually buy from this website and I always like it but this time I am disappointed, because the style of the suitcase in the photo is not the same I received.The suitcase broke after I pack in and I was trying to closed it. I am very disappointed with this last purchase I made. 😬

16 de junho de 2021
logotipo da Luggage Online

Resposta da Luggage Online

Thank you for letting us know that you were unhappy. Customer service will be reaching out to you in regards to your order as we would love to make it up to you.
-Customer Service

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