Lyons Davidson Solicitors Avaliações 

I recently had a claim handled by Lyons Davidson and I couldn’t be happier with the service I received. Freya, who was in charge of my case, was excellent throughout the entire process. She was always informative, professional, and kept me fully up to date every step of the way.

Any questions I had were answered promptly and clearly, which made what could have been a stressful process much easier. I always felt reassured that my case was being handled properly and efficiently.

I would highly recommend Lyons Davidson, and especially Freya, to anyone needing support with a claim. Thank you again for all your help!

Whilst I have given a 5 * review that is purely in relation to our solicitor Liam Price. Liam has been professional, helpful, forthright and his work ethic serves him very well.

The process of getting to a solicitor under legal assistance is cumbersome and a bit of a saga. Your case is initially assessed by junior staff which was very frustrating as it wasted 6 months and held up a case that was pretty much 'court' ready having been transferred from another experienced solicitor.

Thankfully, once we got to Liam, we moved forward and presented a very robust case to the court. Liam listened, engaged and advised. If I were to be critical of Liam in any way, then I would suggest that there were times when I should have been more involved and copied into correspondence sent to the other side.

Overall, thanks Liam and I wish you very well in your future career.

Had 3 different case handlers
Each time I was not informed of the change ; i had to make contact to find out ( each change causing much delay )
There was considersable dalay in getting a report ( 6 months ) and the standard of the report was exceptionally poor ( eg wrong leg mentioned )
The original assesment of damages was too low
Tia took over and sorted things out , thank goodness!
The report was corrected and estimated damages increased by 80 % and I got regular replies to my questions
Settlement took about 6months longer owing to delays by the previous 2 case handlers

Both Ryan and Kai at the firm kept me informed the whole way through the process. Never pushy and always felt they had my best interests at heart.

Lyons Davidson helped me settle my personal injury claim. Paddy and Kai were both excellent at keeping me informed throughout the claim and I would like to thank them for their hard work. I would recommend Lyons Davidson to anyone based on my experience.

I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie

Very grateful for Nelay Joshi, they took the time to help me with a legal matter regarding an unresolved issue with a car tradesman. Nothing was too much trouble. Would happily use this service again based on my experience. 5*

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional

Great service from start to finish was very satisfying would highly recommend.

My car insurer used Lyons Davidson to settle a claim against a London bus company who disputed their liability. Elizabeth Wardlow worked on my behalf and successfully settled the case without me having to attend court. My insurer received the full amount claimed in the end. Thank you for all of your help. Highly recommended.

We were put in touch with Lyon Davidson via our home insurance provider. The service was initially a little slow but once they had processed the information we had provided things the claim started to progress. Nelay was very helpful and responded quickly to all our questions.

Loverly experienced experts. Very friendly knowledgeable and helpful. I would recommend the firm its has a very good service. although on this occasion the right outcome couldn’t be reached due to merits and complex nature, they still gave me other options.

I would like to thank Monika, and line manager Gemma. They are both very helpful and don’t waste time they are very swift and reliable!! Thanks again. 😊

I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.

Excellent service provided by Lyons Davidson. My claim was successfully & professionally dealt with by Freya Simpson. Freya's communication skills were excellent and I am grateful to her for her help & guidance throughout the process.

I would recommend Lyons Davidson solicitors as have been very helpfull and provide a great service

Freya was outstanding from the beginning to the end and kept me up to date with everything.
Would defo recommend this company.

I had a bike accident and was delighted to discover personal claims insurance on my home contents insurance. I presume LD were the associated solicitors, who dealt with my claim efficiently.

Freya Simpson made my whole experience easy and comfortable for me. She took on board everything I told her and helped when needed.

Great people, good updates with excellent advice and guidance through to a positive conclusion, thank you.

I had the misfortune of being assigned Lyons Davidson as my legal representation via motor legal insurance I took out through my car insurance, which I paid for to make my life easier in the event of an accident.
Instead, my situation was made significantly worse due to the crippling unprofessionalism and lack of standards present within Lyons Davidson’s and their staff.

My representative was atrocious at communicating, was unable to manage their workload, couldn’t/wouldn’t answer my questions clearly or efficiently, had a crippling lack of initiative and a clear lack of motivation to work on my case.

Additionally, months at a time were passing by without my representative making any meaningful progress, so clearly, whatever senior staff member at Lyons Davidson responsible for supervising my representative, also wasn't doing their job properly either.

Suffering from injuries and severe mental health conditions due to my accident, I was forced into this situation to have to try to manage a legal representative that was clearly out their depth – which I was absolutely not up for doing due to my poor health.

When I raised my experiences with the complaints team, I was once again met with the typical lack of interest, lack of empathy and dismissive attitude that I have become accustomed to receiving. Dependent on the true level of expertise at this firm, the senior staff should be fully aware of the negative impacts that prolonged litigation can have on clients – but the complaints team just hand-waved my complaint away (this is the exact reason there’s regulatory bodies though).

There’s a 3-year time limit on making a claim, and despite my desperate attempts to seek help, Lyons Davidson’s unprofessionalism and the significant amount of time they wasted accomplishing nothing worthy of mentioning, I now may not be able to claim at all (although hopefully I should, just an additional stress my mental health absolutely did not need).

If I do manage to claim and get help, that help will still be years away now so in the coming weeks I’m either going to have to default on my credit cards or declare bankruptcy as after approximately 3 years from my accident, I can no longer hold off my financial troubles after so long. I’m going to repeat this for emphasis - I am going to have irreparable damage done to my long-term finances, credit rating and wellbeing, all of which was completely avoidable, in large part because of the delay caused by Lyons Davidson as well as their inability to abide by the most minimal conduct standards (for instance, at no point was anyone at Lyons Davidson ‘working in my best interests’, a basic standard of conduct set out by the Law Society of Scotland).

This was a relatively simple case – in comparison to others - with an abundance of evidence available: dash cam footage, the police report charging the other driver, multiple witnesses, the other insurer admitting liability and extensive doctor notes; but despite all this my solicitor struggled organizing anything to do with my case (simple things like requesting medical records should be well within the ability of any solicitor without the need to be micromanaged by a vulnerable client with - at the time - limited understanding of my legal rights).

Being from an evidence-based profession myself (I was training to be a psychologist before my accident), I know about the abundance of evidence there was – this was about as easy as a case that could have been provided for Lyons Davidson. However, even with an abundance of evidence available and me trying to micromanage them, a simple claim around a car accident was beyond the capacity of this firm’s staff.

Anyone having to seek out legal help is already probably stressed and worried enough, without adding to their difficulties. We absolutely do not need the unprofessionalism of lawyers adding to our predicaments.

Whatever your issue is, you want legal representation on your side, willing to listen and motivated to help you.

That’s not what you’re going to find here.