Machine Mart Ltd Avaliações 

65.723
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

witham store hull bryan is a real asset to your company nothing was too much trouble for him,the other staff member was very good also.it's the best customer experience we've had all year ! will be ba... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered online, other unopened returned to Machine mart shop with receipt for exchange for different item only to be abruptly told you’ll have to send it back to where it came from !! Needless to s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As always with Machine Mart, a really healthy choice of tools & equipment for the DIYer. For this review, I'd returned to the company for some more garage shelving to add to what I'd previously purcha... Ver mais

Avaliado com 5 de um total de 5 estrelas

This impact wrench surpassed my expectations, previously difficult and time consuming tasks such as removing lower leg fork bolts or alternator rotors achieved in seconds. I was concerned that my 2hp... Ver mais

Detalhes da empresa

  1. Comércio de ferramentas

Escrito pela empresa

Machine Mart is Britain's Number One specialist supplier of Power Tools, Machinery & Workshop Equipment, shop in any of our superstores nationwide, online or call 0844 880 1250


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

66 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(65.723)

1.201 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Heavy duty dolly

Good quality robust dolly. Managed large bulky 145kg load with easy. Big test is 250kg garden trough next. That said as other reviewers have noted it really needs brakes adding to the castors, which would make loading and unloading a lot easier and safer.

Machine mart service top notch as always.

5 de agosto de 2026
logotipo da Machine Mart Ltd

Resposta da Machine Mart Ltd

Hi,

Thank you for taking the time to submit your review, your feedback is much appreciated.
We will ensure that your comments are passed on to all relevant departments for internal review.

Kind regards
Machine Mart

Avaliado com 1 de um total de 5 estrelas

My parts have not arrived yet.

My parts have not arrived yet.
Royal Mail do not deliver into the country for maybe weeks.
Please give purchasers a choice on who delivers a parcel.
Amazon would be next day, sorry, but true

9 de agosto de 2026
logotipo da Machine Mart Ltd

Resposta da Machine Mart Ltd

Hi Brendan,

We’re sorry to hear that your delivery experience has not met expectations.
We are looking into this for you and a member of our Sales Admin team will be in touch shortly to assist you.
Thank you for your patience.

Kind regards
Machine Mart

Avaliado com 5 de um total de 5 estrelas

Extremely good products and Service

Extremely good products and Service,
Just one small criticism: packing. The Flexible Claw Pick-Up Tool-24" was bent in half to fit the packing box, which was? partially kinked the middle. I got most of the kink out, and it is straight enough to use.

6 de agosto de 2026
logotipo da Machine Mart Ltd

Resposta da Machine Mart Ltd

Hi Michael,

Thanks for taking the time to submit your feedback, it is much appreciated!
A member of our Customer Service team will be in touch shortly.

Kind regards
Machine Mart

Avaliado com 5 de um total de 5 estrelas

Ive been buying products from you guys…

Ive been buying products from you guys for years, on and off, the quality of the items is outstanding, I've got a 30 year old hand held joggler that still punches and bends like a brand new item. The staff are brilliant, knowledgeable and good for a laugh too. John is great, helpful and courteous and nothing is a problem for him.
Thank you .

7 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Great service with a smile

Good quality website very easy to navigate. Easy to order. Fast delivery. Arrived in good condition. Delivery driver cheerful and helpful. Great service all around.

6 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Had a nut that hadn’t been tapped to…

Had a nut that hadn’t been tapped to take a bolt. Customer Services told me they wouldn’t send me a spare and to just go out and buy a replacement. And they would send me the money when I sent them an invoice.

7 de agosto de 2026
logotipo da Machine Mart Ltd

Resposta da Machine Mart Ltd

Hi Gemma,

We’re sorry to hear that your order experience has not met expectations.
We can see that you are in touch with our Sales Admin team to help resolve this issue.
Thank you for your patience.

Kind regards
Machine Mart

Avaliado com 1 de um total de 5 estrelas

My order was meant to arrive 27th July…

My order was meant to arrive 27th July but nothing turned up.. gave them the benefit of the doubt and waited another week.. still nothing… had to get in touch a few times before actually getting a response from them, which was them passing the blame to someone else.. order didn’t arrive until 3 weeks after ordering by which point I didn’t actually need the order any more. When asked for some compensation due to the inconvenience, basically got told nope because of their terms and conditions…. Even though they were the ones who said it would be delivered by 27th July 🫣

Not a great first time buy and most likely would not use them again

18 de julho de 2026
logotipo da Machine Mart Ltd

Resposta da Machine Mart Ltd

Hi Katie,

We’re very sorry to hear that your delivery experience has not met expectations.
We can see that you are in touch with our Sales Admin team to help resolve this issue.
Thank you for your patience.

Kind regards
Machine Mart

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