witham store hull bryan is a real asset to your company nothing was too much trouble for him,the other staff member was very good also.it's the best customer experience we've had all year ! will be ba... Ver mais
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Veja o que dizem as avaliações
Ordered online, other unopened returned to Machine mart shop with receipt for exchange for different item only to be abruptly told you’ll have to send it back to where it came from !! Needless to s... Ver mais
A empresa respondeu
As always with Machine Mart, a really healthy choice of tools & equipment for the DIYer. For this review, I'd returned to the company for some more garage shelving to add to what I'd previously purcha... Ver mais
This impact wrench surpassed my expectations, previously difficult and time consuming tasks such as removing lower leg fork bolts or alternator rotors achieved in seconds. I was concerned that my 2hp... Ver mais
Detalhes da empresa
Escrito pela empresa
Machine Mart is Britain's Number One specialist supplier of Power Tools, Machinery & Workshop Equipment, shop in any of our superstores nationwide, online or call 0844 880 1250
Informações de contato
211 Lower Parliament Street, NG11GN, Nottingham, Reino Unido
- 0115 8406 248
- customerservice@machinemart.co.uk
- www.machinemart.co.uk
4,4
Excelente
66 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My order was meant to arrive 27th July…
My order was meant to arrive 27th July but nothing turned up.. gave them the benefit of the doubt and waited another week.. still nothing… had to get in touch a few times before actually getting a response from them, which was them passing the blame to someone else.. order didn’t arrive until 3 weeks after ordering by which point I didn’t actually need the order any more. When asked for some compensation due to the inconvenience, basically got told nope because of their terms and conditions…. Even though they were the ones who said it would be delivered by 27th July 🫣
Not a great first time buy and most likely would not use them again
18 de julho de 2026
Resposta da Machine Mart Ltd
Hi Katie,
We’re very sorry to hear that your delivery experience has not met expectations.
We can see that you are in touch with our Sales Admin team to help resolve this issue.
Thank you for your patience.
Kind regards
Machine Mart
Excellent delivery
Excellent delivery. Helpful advice from a member of staff when I phoned and the call was answered quickly.
3 de agosto de 2026
Love their garden improvement devices
Prompt delivery. Item I chose to buy works well and I am happy with. A happy return customer. Always like it when they have labour saving or improving garden devices.
30 de janeiro de 2026
Ordered air hammer on line it turned up…
Ordered air hammer on line it turned up 2 days later not used in anger yet looking forward
4 de agosto de 2026
Friendly helpful staff who are…
Friendly helpful staff who are knowledgeable of the products. Very easy to deal with and price was very fair.
Delivered to home very quickly.
4 de agosto de 2026
Recent purchase.
Recently bought two products from Machine Mart. Cant fault the quality,price or delivery. Excellent service.
4 de agosto de 2026
Resposta da Machine Mart Ltd
Hi,
We’re sorry to hear that your delivery experience has not met expectations.
We can see that you have since been in touch with our Sales Admin team and come to a resolution.
We will ensure your feedback is passed on to all relevant departments for internal review.
Thank you for your patience.
Kind regards
Machine Mart
I have the delivery as expected
I have the delivery as expected
Good quality box that needs lining and filling with my tools :)
18 de julho de 2026
Prompt service
You had the items I wanted in stock or were able to deliver promptly. Delievery received on time.
4 de agosto de 2026
All good experience.
1 de agosto de 2026
Placed order in good faith for AC unit…
Placed order in good faith for AC unit with stated delivery date, which since taking my money has been reneged upon. Not happy
3 de agosto de 2026
Resposta da Machine Mart Ltd
Hi Tim,
We’re sorry to hear that your order experience has not met expectations.
A member of our Customer Service team will be in touch shortly to assist you.
Thankyou for your patience.
Kind regards
Machine Mart
Website easy to use
Website easy to use, ordering is simple to do, keeping me informed as to the status of my home delivery purchase. Home delivery was within the time slot give which is great.Happy with all.
2 de agosto de 2026
Customer Service
Although the product turned up damaged, MachineMart sent a replacement on next day delivery, brilliant service
6 de agosto de 2026
Good product at the right price.
2 de agosto de 2026
Very good range of products in stock…
Very good range of products in stock and sent by a reliable courier Parcel Force who delivered to the correct address well within the notified time slot
3 de agosto de 2026
Avaliação não solicitada
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