witham store hull bryan is a real asset to your company nothing was too much trouble for him,the other staff member was very good also.it's the best customer experience we've had all year ! will be ba... Ver mais
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Veja o que dizem as avaliações
Ordered online, other unopened returned to Machine mart shop with receipt for exchange for different item only to be abruptly told you’ll have to send it back to where it came from !! Needless to s... Ver mais
A empresa respondeu
As always with Machine Mart, a really healthy choice of tools & equipment for the DIYer. For this review, I'd returned to the company for some more garage shelving to add to what I'd previously purcha... Ver mais
This impact wrench surpassed my expectations, previously difficult and time consuming tasks such as removing lower leg fork bolts or alternator rotors achieved in seconds. I was concerned that my 2hp... Ver mais
Detalhes da empresa
Escrito pela empresa
Machine Mart is Britain's Number One specialist supplier of Power Tools, Machinery & Workshop Equipment, shop in any of our superstores nationwide, online or call 0844 880 1250
Informações de contato
211 Lower Parliament Street, NG11GN, Nottingham, Reino Unido
- 0115 8406 248
- customerservice@machinemart.co.uk
- www.machinemart.co.uk
4,4
Excelente
66 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Once again a great service and product.
1 de agosto de 2026
Quick and easy professional service
1 de agosto de 2026
A mess
If I knew that your company doesn't value customers anymore, I would have made alternative arrangments for delivery.
The delivery people were absolutely a mess.
31 de julho de 2026
Resposta da Machine Mart Ltd
Hi Edmond,
We’re sorry to hear that your delivery experience did not meet expectations.
Unfortunately, the couriers are only contracted to provide curbside delivery.
We will ensure your feedback is passed on to all relevant departments for internal review.
Kind regards
Machine Mart
Great no fuss service
Great, no fuss service from Machine Mart.
Lift arrived 4 days after ordering it.
Delivery guy had a trolly jack & wheeled the lift right up to my garage door (a must have, unless you have a couple of mates to help you)
All the nuts & bolts required to assemble the bike lift were there, but not enough washers were supplied. Nothing a dozen or so M8 penny washers didn’t sort out.
Bike lift itself is a great bit of kit. Not relied on the wheel clamp yet, used the centre stand on 1 bike & paddock stand on the other so far. Hopefully no more kneeling or laying on the ground for me.
31 de julho de 2026
Resposta da Machine Mart Ltd
Hi Peter,
Thankyou for taking the time to submit you review, your feedback is much appreciated.
We’re sorry to hear that your unit didn’t have all the washers required.
If you can send in your details to customerservice@machinemart.co.uk we can look into this for you.
Kind regards
Machine Mart
Delivery service non existent
Ordered next day delivery and having waited in all day the parcel never arrived?
I rang the following morning to find out what happened to be told DPD had a problem with deliveries even though I tracked it and knew it was at my local DPD warehouse.
I did get a refund for the delivery but lost 2 days with little or no empathy to me.
21 de julho de 2026
Resposta da Machine Mart Ltd
Hi,
We’re sorry to hear that your delivery experience did not meet expectations.
Unfortunately, we were let down by the couriers on this occasion.
We can see that our Sales Admin team have processed a full refund of your carriage for you.
Thank you for your patience.
Kind regards
Machine Mart
Arrived as promised excellent quality…
Arrived as promised excellent quality drill.
31 de julho de 2026
Good and speedy replacement of damaged compressor
Overall happy. But: Good and bad!
The compressor i ordered was delivered promptly but was damaged, it had been dropped. The box and packaging is not really robust enough.
We had to cover the existing box in packaging tape to get it strong enough to be collected.
The damaged unit was collected really promptly and a replacement provided, again promptly. So good and bad.
Very happy with second compressor, but a bit peeved that the first unit was delivered broken.
6 de agosto de 2026
Resposta da Machine Mart Ltd
Hi Richard,
Thankyou for taking the time to submit your review, your feedback is much appreciated.
We’re sorry to hear that your delivery experience didn’t meet expectations but glad to hear that our Sales Admin team arranged a replacement which you’re happy with.
We will also ensure that your comments are passed on to all relevant departments for internal review, thankyou for your patience.
Kind regards
Machine Mart
Competitively priced merchandise…
Competitively priced merchandise delivered i a timely manner.
30 de julho de 2026
Kept up to date when arriving
Kept up to date when arriving. Delivered within the time slot.
29 de julho de 2026
Next day isn’t next day but you still…
Next day isn’t next day but you still pay over the odds
31 de julho de 2026
Resposta da Machine Mart Ltd
Hi,
We’re sorry to hear that your delivery experience did not meet expectations.
Orders placed by 3pm are delivered on the next working day as the couriers don’t deliver on weekends or bank holidays.
We can see that our Sales Admin team have processed a full refund for your order, thankyou for your patience.
Kind regards
Machine Mart
The product range is excellent and…
The product range is excellent and prices are mostly pretty good but, in addition, the service is really first class.
Buying online gives you frequent and accurate status reports and the goods are very well packaged.
30 de julho de 2026
Delivered much earlier than expected 👍
29 de julho de 2026
I find the prices to be fair
I find the prices to be fair, their service is good and the machinery they sell is of good quality, they have a very good selection.
30 de julho de 2026
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