Wow, what great service from Ashley sorting out my husband’s Desh subscription. I have read several poor reviews on this website but for me, and this is totally honest, Ashley was amazing. I honestly... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Finally got the message through to Magzter Gold customer) I only wanted to access my daily paper and the T.V times been good for a number of months now of not sending me recommendations. (accept i... Ver mais
I reached out to Magzter as I was having an issue logging in to my account. Customer service responded pretty quickly and was able to resolve the issue after several tries. I appreciated the time and... Ver mais
Spam, wat een schandelijk bedrijf. Tel. Contact lukt niet, krijg een bandje met de tekst dat ze dagelijks van 9 tot 5 tel. Bereikbaar zijn. Niet dus. Ten onrechte geld afgeschreven via KPN nota, zeer... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Informações de contato
Rockefeller Plaza 1, 10020, New York, Estados Unidos
- www.magzter.com
3,9
Muito Bom
325 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
From South Africa
From South Africa, the other side of the world, I emailed a query in regard ro access to my Magzter subscription. My query arrived in USA in the evening. A courteous, helpful and comprehensive reply was back with me on my computer in less than 24 hours after my query, despite the intervening night period. It can't get better than that !!!!
17 de maio de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Valentine Buxton Field,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
pray,kindly permit me to express my…
pray,kindly permit me to express my word of appreciation regarding Magzter "support team ".
I had difficulty while renewing my annual subscription.
It is then ,i approached the help desk. Honestly speaking, the response was quick and spontaneous and I could resolve all the issues without any difficulty.Magzter is the only one of its kind of organization fulfilling the zeal of the readers introducing to innumerable magazines allover the world. Thank you Magzter,and hope you will continue to provide your service to generation of valued readers. best wishess and Good Luck !
14 de maio de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Vijayamurthy A N,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Wonderful and Great Customer support
That's a wonderful experience and Great Customer support in a fraction of a second. I was amazed about the customer support and great viewing experience of Digital Magazines.
8 de maio de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Gopalasubramanian,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great Customer Service
While the company's app and website are functional, they could be more user-friendly when it comes to managing one's account. However, their customer service team is truly exceptional and always goes above and beyond to help customers with any concerns or questions they may have. Whether it's a technical issue or a billing inquiry, the team is highly responsive and dedicated to resolving any issues as quickly and efficiently as possible. Overall, the company's commitment to providing excellent customer service is truly commendable.
28 de abril de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Diana Duque,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Resposta da Magzter
Dear Rajdip,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter delivers a fantastic digital experience!
Magzter delivers a fantastic digital reading experience. Their vast library boasts magazines and newspapers from across the globe, making it a true treasure trove for avid readers. The user interface is intuitive, and the seamless navigation makes finding your favorites a breeze. Their customer support is top-notch, ensuring a smooth and enjoyable experience for all users. Highly recommended!
15 de abril de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Ranjith Adiga,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
"Magnificent Magzter"
I am a proud member of Magazter group for the past seven years and I am thoroughly satisfied with their services both on quality and time.There has never been even one occasion when they made me wait.Thank you Mazter and best wishes to your growth and glory
20 de março de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Ganesh,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Expired subscription
I really appreciated the swift response after my subscription expired, however, there was auto-renewal and payment was made but still couldn't access the App.
23 de março de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Collin Masango,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
subscribed for one year
subscribed for one year . asked them to cancel my subscription . email them. they keep billing my account . absolute scammers . do not subscribe . they keep your card and keep billing you . avoid . scammers .
25 de fevereiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Ken Furniture,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
We are sorry we are unable to track your email. Please email us at help@magzter.com with your subscription details and invoice or case number of the previous complaint so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Prompt and highly professional service
Prompt and highly professional service. The mail was answered promptly and the issue addressed professionally and promptly.
27 de fevereiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Shantanu Das Gupta,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
More bang for bucks
In this day and age where daily expenses just keeps on escalating Magzter gives you unlimited access to knowledge and entertainment for a fraction of the cost. I highly recommend Magzter for the comprehensive range of literature available.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Hanna Beukes,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Watch charges made on your account
Ordered a one year subscription to Magzter Gold on November 12, 2023 at cost of $99.99. Six days later Magzter started billing me for $9.99 per MONTH and continues to charge $9.99 per MONTH. Could not find actual costs on website. Clicking "Manage your subscription" takes you to a page that no longer exists. Would have ended up costing me over $200 per year had I not brought the double billing to their attention. Finally found email address for customer service so sent message asking about charges. Got response telling me subscriptions are auto renewal unless cancelled and that refund was being issued for the 3 monthly charges. No apologies or explanations, but did get refund. Great site if you like to read a lot of magazines, but I am canceling when the year subscription expires because I find I just don’t use it enough.
31 de janeiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Janet Batchelor,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
We see that you have already contacted our support team regarding this issue and we have responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
1 month trial is a scam
I cancelled my (1-month) trial subscription using the website prior to the deadline, but I was still charged for a 1-month subscription. Beware, the trial subscription is a scam! Trying to work out how to cancel is also made as difficult as possible.
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Customer,
Greetings from Magzter support!
Please accept our apologies for any inconvenience caused to your reading experience.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Quick upgrade to Gold lite !
18 de janeiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Julian Divakar,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Pleased with subscription
I have a three-year subscription. I'm pleased with it. There is a variety of health, gardening, and home improvement magazines that I enjoy reading. There drawbacks, however. There are some magazines that are inappropriate and geared toward an adult audience. I was about to cancel my subscription. I didn't want to see them, even as popups. Then, I found a way to block them on my settings and changed it. Also, you need to change the language to English. Some issues are from years ago. Overall, I'm happy with my subscription.
14 de janeiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Jesse A,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great product and efficient service
This is the third year in a row where I have subscribed Magzter. I really find their gold plan value for money. With access to a wide range of publications and news papers it's an ideal solution for my need to stay updated. Also have experienced prompt support to resolve a payment issue that caused a duplicate charge. Overall very happy with the service and product. Kudos..!
5 de janeiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Abhishek Gupta,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Help service was very prompt and …
Help service was very prompt and professional in answering my subscription problem They kept on helping to make sure I was successful in accessing the Magzter app
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Neil MacLeoad,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Eventually problem resolved…
Eventually problem resolved satisfactorily. However,was a bit alarmed that Magzter had to ask me to send them copies of info they had sent me(invoices etc) to solve problem.
A “technical glitch” was blamed. (People very courteous,by the way
1 de janeiro de 2024
Avaliação não solicitada
Resposta da Magzter
Dear Mr Morgan,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Excellent for News and Mags
I've been a Magzter user for many many years now. The magazines and newspapers available are excellent and I always find what I'm looking for to read. The quality of the app is also very very good and extremely easy to use. I renew my subscription annually and Customer service have always responded to my queries very promptly, including my recent interaction with them. My experience with Magzter over the years have been very satisfying and a Happy one.
29 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Basanth,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I ordered this as a gift for my…
I ordered this as a gift for my Stepfather and made a total mistake in putting it under my email. Customer service was excellent and very responsive, and easily switched it to his account quickly.
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Christina,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
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