Wow, what great service from Ashley sorting out my husband’s Desh subscription. I have read several poor reviews on this website but for me, and this is totally honest, Ashley was amazing. I honestly... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Finally got the message through to Magzter Gold customer) I only wanted to access my daily paper and the T.V times been good for a number of months now of not sending me recommendations. (accept i... Ver mais
I reached out to Magzter as I was having an issue logging in to my account. Customer service responded pretty quickly and was able to resolve the issue after several tries. I appreciated the time and... Ver mais
Spam, wat een schandelijk bedrijf. Tel. Contact lukt niet, krijg een bandje met de tekst dat ze dagelijks van 9 tot 5 tel. Bereikbaar zijn. Niet dus. Ten onrechte geld afgeschreven via KPN nota, zeer... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Informações de contato
Rockefeller Plaza 1, 10020, New York, Estados Unidos
- www.magzter.com
3,9
Muito Bom
325 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
It's great to get an access to many…
It's great to get an access to many digital properties which would enhance our knowledge and easy to access.
19 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Ashwin,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
One stop solution for readers
One stop solution for readers, huge library on various subjects.
- Excellent extended support by team for issues, in case of any.
Best app so far. Thanks Magzter team.
14 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Pradnay,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Knowledge is priceless
Ever since Magzter started its operations, I am associated with them as a subscriber.
I am immensely pleased with their service. They are imparting knowledge at the lowest possible cost.
I am indebted to them for ever for every bit of knowledge and awareness I have gained through this platform that unlocks thousands of magazines and newspapers. Thank you, Magzter.
14 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Tony,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Had a trouble with app,customer support was great
I had trouble with iPhone app, like I could not find subscription plan without family sharing after I cancelled free subscription and tried to subscribe a plan without family sharing again.
Though all problem were solved with customer support. -1 is for app.
There are lots of mentions for Christy, who was amazing and my support as well,are there other customer support?
I subscribed “Mollie Makes” I used to read stopped to issue its app in Japan. If you speak English with no problem,you will have no problems.
9 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear K Otani,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Brilliant service
I recently subscribed to Magzter Gold and am very satisfied. All the magazines and newspapers I read are available and quickly updated with new editions. I had to contact the helpdesk once and received a very friendly response in less than an hour, with the assurance that my problem was sorted out (my mistake - I misspelled an email address).
6 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Petro,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Happy customer
I have always been very happy with the Magzter App and the selection of magazines available here in South Africa. The real test for me is how a company responds when there are issues. I can only say that Christy from the Magzter support team is amazing. She was quick to respond, professional and arranged fixing the problem within a very reasonable time. Can highly recommend. Not sure why there are reviews saying this is a scam ... not my experience at all and I have been using Magzter for years.
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear ShaleneZA,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magster Has My Vote!
Customer service is excellent when there is any issue that needs attention. Magazine choices are incredible and you will find something for everyone in the family using the Gold level of membership.
Fast downloads and offline reading are also benefits.
26 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Chris,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Excellent app for megazines reading
Excellent app for megazines reading, you get all renowned megazines all over the world under one place. Megazter service levels are very quick ,service team ensure if there are any issues those are sorted on fast track.
24 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Sudhir Hikare,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Changed my subscription to auto payment…
Changed my subscription to auto payment cancelled.
today they have taken £49.99 from google pay.
If you want easy life don't use Magzter.
The product is good very poor account services.
Update
Magzter have given full refund and cancelled subscription so happy.
23 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Kim Edwards,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
I see that you have already contacted our support team regarding this issue and we have already responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
Great collection of magazines with…
Great collection of magazines with prompt customer service
22 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Nandish Jagad,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Very good selection of magazines and excellent customer service
Very good selection of magazines. Friendly and very quick customer support. I am glad that I have subscribed to magzter.
21 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Faisal Ahmed,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is a great company
Magzter is a great company. Excellent customer service, few technical problems and good price! Highly recommended.
17 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Janet Mayer,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Quick to respond
Christy from the Magzter support team was quick to respond to an issue that I had with the subscription activation. My experience with Magzter Gold is positive and I'm happy with it. The app / browser viewer could be improved however.
9 de novembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear William Arudsothy,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Avoid at all costs
Ordered gift subscription on 29 Sept. and no issues has been delivered despite several e-mails in this regard. (Case 650223)
Please people do not make the mistake of gifting someone with this! Scamsters!
29 de setembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Mandy,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
I see that you have already contacted our support team regarding this issue and we have already responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
WASTE OF PRECIOUS TIME
THOUSANDS OF OTP VERIFICATION STEPS FOR PHONE, E-MAIL, ETC. AS IF IT'S SOME IMPORTANT GOVERNMENTAL ORGANISATION. AS IF WE PEOPLE HAVE NO OTHER WORK TO DO.
FINALLY WHEN I THOUGHT I COULD START READING, THEY SAY THAT THE MAGAZINES ARE UNAVAILABLE FOR READING ON THE WEBSITE AND THAT WE HAVE TO DOWNLOAD THE APP. ARROGANCE AT IT'S HIGHEST.
5 de outubro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Jagadish Mohan,
Greetings from Magzter support!
Please accept our apologies for any inconvenience caused to your reading experience.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Scammers hiding behind legitimacy
Started a free trial from a bundle purchase.
Ending the subscription had as many dark patterns as possible. Canceling either led to a 404 or just a blank page as if it couldn’t load.
I continue to receive emails for offers, despite initially unsubscribing, and the unsubscribe link in every email always leads to a page that goes nowhere.
Absolute terrible company with nothing but dark patterns to trick you in every which way. Avoid these degenerate scammers.
1 de setembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear James,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Great number Magazines choice
We have a great number of choice of magazines of many languages.
2 de setembro de 2023
Avaliação não solicitada
Resposta da Magzter
Dear A Senior,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Prompt in replies with satisfaction
28 de agosto de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Dr.Fenil Doshi,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Quick and efficient service
Quick and efficient service.
Well priced :-)
29 de agosto de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Rocell Van Wyk,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Don’t
Don’t, no notification of new issues, ALWAYS late with new issues
21 de agosto de 2023
Avaliação não solicitada
Resposta da Magzter
Dear Heather Edwards,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
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