Purchase of x5 Escallonia…very well packaged in tough cardboard, well watered and plants arrived healthy, nicely pruned with new shoots growing. Price was very good for the size. Had to wait a bit for... Ver mais
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My beautiful Mimosa Tree arrived quickly and in perfect condition, I'm so please with it! I think I'll probably order another and will definitely use Mail order Trees again if future.
We couldn’t find the particular shrubs that we ordered anywhere, so we were happy to find them online at Mail Order Trees. They were a really good price, good communication, and arrived really good qu... Ver mais
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Price was very good. We phoned twice and left a message to ask when it would be delivered so we can be in. They never responded, then delivered it whilst we were working away with little warning. It w... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Mail Order Trees, we do far more than our name first suggests. As well as being specialist fruit and ornamental tree growers, supplying nurseries and other online tree outlets nationwide, we also offer a great range of home grown evergreen and deciduous shrubs, climbing plants, conifers, soft fruit bushes and hedging plants to buy online. Mail order trees is a family run business and pride ourselves on having a comprehensive range of British grown trees for sale and despatching them at realistic prices. Much thought and research has gone into the design and research of the packaging so your order arrives in first class condition.
Mail Order Trees Details
Escrito pela empresa
Informações de contato
42 Station Road, CB7 5LW, Ely, Reino Unido
- 0800 066 5972
- info@mailordertrees.co.uk
- www.mailordertrees.co.uk
4,7
Excelente
18 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 52% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Completely Satisfied with the Trees…
Completely Satisfied with the Trees that Mail Order Trees sent me. Unlike many other Garden Centres, Mail Order Trees measure the Trees they will send you from the top of pot. Ordered 210 cm tree, sent 250 cm also Ordered another tree 180 cm, sent 200 cm. Both Trees well packed and in excellent condition. Finally full credit to Al who gave a Customer Service that was second to none. I have no hesitation in recommending Mail Order Trees. G S Budge
26 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate.
We are pleased to hear that you had a very positive shopping experience with us.
Sorbus Joseph Rock and Prunus serrula Tibetica are both such pretty trees, we hope they are doing well and have made wonderful additions to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Good Service
Good Service, well grown product, be aware if Parcelforce leaves tree box out in the rain if your out then the box deteriorates, but tree was not damaged
25 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We hope the Quercus ilex is doing well
Thank you for shopping with us
Kind regards
Mail Order Tree Team
I ordered a Scots Pine for my…
I ordered a Scots Pine for my granddaughter to plant and have received a wonderful specimen, on time and of good value. I recommend MOT plants.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate
It is always nice to plant a native tree where possible, we hope the Scots Pine is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Apple tree James Grieve
Apple tree James Grieve: tall, strong, lovely shape, looks ready to flower and fruit next year, outstanding quality.
Delivered promptly in perfect condition
24 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Malus James Grieve is doing well, how lovely to pick your own apples next year.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Great supplier of Tree stock
Very happy. Great value for money, good healthy / quality trees, packaged really well in sturdy eco packaging, delivered to the South Coast at reasonable cost and in a good timeframe, thank you.
I highly recommend this company.
25 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Quercus ilex is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Be patient!
Was frustrating getting response to messages. When tree arrived it was a super specimen.
25 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
Sorbus Copper Kettle is such a pretty tree, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Lovely little Sorbus tree
Lovely little Sorbus tree, securely delivered. Would use again.
24 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Sorbus Wisley Gold is such a pretty tree, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
I'm really pleased with the rowan tree…
I'm really pleased with the rowan tree I ordered from Mail Order Trees. The tree arrived in beautiful condition - great care had been taken with the packaging and transportation. It's a beautiful specimen that fits in well with the other native trees I have in my small garden. If I can find room for another tree, I will definitely order it from Mail Order Trees. Thank you.
24 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
It is always nice to plant a native tree where possible, we hope the Sorbus aucuparia is doing well
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Top quality tree delivered to your door…
Top quality tree delivered to your door at 2/3rd of the price you would pay at a garden centre . I will definitely use this great company again.
24 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Betula Trinity College is a lovely tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
Magnolia Susan is a beautiful tree, we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Waited almost a month for my delivery
Waited almost a month for my delivery, sent an enquiry but was sent an automated reply and miraculously my tree arrived, no apology for the delay
24 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your review and feedback.
We are sorry that delivery took longer than usual, we fell slightly behind due to the very hot weather we experienced making dispatch difficult.
We hope the Gleditsia Sunburst is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Amazing Acer Tree
First class from start to finish. Absolutely stunning Acer tree. Very pleased with my purchase. ⭐️⭐️⭐️⭐️⭐️
23 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Acer Osakazuki is doing well and has made a pretty addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Quality
This is the second tree I have bought from Mail Order Trees and I have been very pleased with both re condition and size. I will happily order from them again.
24 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Damson is doing well, how lovely to be able to pick your own fruit.
Thank you for continuing to shop with us
Kind regards
Mail Order Tree Team
Excellent Service and healthy tree
Tree arrived very healthy and well packaged.
Very impressed with the personal delivery service.
Will definately use again
20 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Prunus Kiku Shidare Zakura is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
The trees were well packed and no…
The trees were well packed and no damage from the carriers all good.
20 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope all the Juniperus are doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Very nice healthy tree delivered
Very nice healthy tree delivered. Well packaged.
20 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
Betula Trinity College is such a pretty tree, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Cryptomeria are all doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
The tree I ordered was Perfect
The tree I ordered was perfect and the communication was brilliant . I will definitely be recommending to my friends and family .
18 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Robinia Frisia is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
I don’t like writing a reviews about…
I don’t like writing a reviews about any company as everyone has their own experience not necessarily true reflection on the company.
I purchased 4 trees from MOT and they were all delivered, however the one meant to be half standard ended up with full standard tree and the ones which meant to be full standard tree ended up with half standard. There is clear evidence from the pictures that they made the mistake.
The company refuses to honour the order which I placed and replaced them with correct order. Instead of replacing them they threatened me to send the driver and collect them but not to replace them.
I can only wish that companies do the honourable thing and put their hands up and say we made an error and what can we do to resolve the matter. Instead prefer to collect the items and not replaced them.
I personally will not be using this company in future.
18 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your feedback
As stated in our many emails we supplied the exact trees that you ordered, when you requested replacements we advised you that we could not send replacements. We did however offer to collect the trees from you and do a full refund this turned out to be impossible as you informed us we were not allowed to access your property and that you would call the authorities!!
We did everything we could to resolve this issue
Kind regards
Mail Order Tree Team
Delivered on time excellent quality
Delivered on time excellent quality. Just what I wanted.
18 de agosto de 2026
Resposta da Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
It is always nice to plant a native tree where possible, we hope the Betula pendula is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
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