I suspect something was impacting this business as I received no communication and delivery was slow so suspected a scam. However they did fulfil the order and they are not thieves, possibly just folk... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sometime ago I was bought some hand lotion as a gift and loved it. It eventually ran out a few months ago. As I loved the smell that much I sourced exactly the same brand through Maleskin Premium and... Ver mais
Whilst the product is competitively priced, it was over a week late in being delivered. More concerningly, Male Skin ignored three emails chasing delivery I sent completely, not responding at any poin... Ver mais
Ordered some Patrick’s shampoo & conditioner; I think a total of 4. Delays in them getting to me. Chased & had to follow up again via email after not hearing from anyone. Then some reassura... Ver mais
Detalhes da empresa
Escrito pela empresa
Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.
Informações de contato
69 Church Rd, Hove, Reino Unido
- sales@maleskin.co.uk
- www.maleskin.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I suspect something was impacting this…
I suspect something was impacting this business as I received no communication and delivery was slow so suspected a scam. However they did fulfil the order and they are not thieves, possibly just folk struggling somehow.
Bad experience
Bad experience
I ordered 4 Environ products and 2 of them were incorrect, I paid for RAD SHIELD and they sent me RAD ACTIVE ( which is cheaper )
They have Body Oil Forte on the website but they sent the basic one.
I had to sent an email to prompt the shipping more that a week since placing order
AVOID
Ignored emails, poor customer service
Whilst the product is competitively priced, it was over a week late in being delivered. More concerningly, Male Skin ignored three emails chasing delivery I sent completely, not responding at any point. Based on this very poor type of customer service, and having read their reviews in general, I would choose a different company and pay a few pounds extra.
WARNING DO NOT USE THIS COMPANY
WARNING DO NOT USE THIS COMPANY
You won’t receive your items and you will not get a response.
AVOID! Wish I had read reviews earlier!!
BEWARE!! Ordered a face cream because the website promised quick delivery. Then it simply did not arrive. No emails from them. When I contacted them they had no excuse - just said they would return the money. They have done after a week. What is this site? Is it money laundering?
DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY! They might seem cheap but there’s a reason for that! I placed an order with them for several Aveda products over a month ago, they took my money the same day. Promised a 2-3 day delivery then radio silence. I have sent 9 emails since then both to the advertised email on their website and to the one with supposed confirmation of my order. No reply to any of them. Now I know the reason there is no contact phone number anywhere on their website! One product eventually turned up. Still no sign of the other one. Still not answering my messages and they still have my money.
Don't waste your time & money
Don't waste your time & money! Placed an order 4 days ago which was over £200 & today they have cancelled it due to unforseen circumstances??? The item is still available on the website so clearly not out of stock.Have now got to wait & see if I get refunded as reading others reviews seems it may be a problem.They are quick enough taking my money!
Stay well away
Stay well away - item not in stock, replacement did not appear and payment was taken. Lots of AI generated emails but no one you can speak to - only way of getting this resolved is by involving your bank
ITS A FAKE SHOP AND SCAM.
ITS A FAKE SHOP AND SCAM.
Ordered product I wanted, at a good price, got an email from "Lucy" saying it was out of stock, and they can't get it, offered me a replacement of another unsuitable product.
Tried to reply saying I would like a refund, email bounced as it has a virus.
emailed their customer service address, bounced as not a valid address, no server etc.
Went to shop.... doesn't exists its now a café called Bake..
They appear to have taken the identity of an older business that's now closed, and are using it to SCAM people
AVOID THEM
Im now getting my money back via the bank, but could well do without the hassle..
This isn't a real store
This isn't a real store; it’s a trap. They take your money instantly for items they don't even own. Once they have your cash, they completely ghost you. I have sent countless emails, and they have ignored every single one. No product, no communication, and they are actively keeping my money. They are literally stealing from customers at this point. Consider yourself warned. AVOID!!!!
Slow to fulfil order and deliver!
Not the company it used to be! The website overpromises with regards to delivery times. Placed order very early Saturday morning, items arrived Friday afternoon and I'm not far from their base. Maleskin used to be great but I'd order from elsewhere if I needed the items within a reasonable timeframe.
NOT THE COMPANY IT WAS AVOID
Used to be a good company to buy from now they dont dispatch orders when they say still waiting on an order from 11 days ago. No updates be careful when ordering from here its not the 1st time this has happened to me. They send a generic email saying supplier has let them down then nothing. I can see reading other reviews this is standard now AVOID as now thinking I wont get my money back.
Order placed a week ago
Order placed a week ago, no sign of dispatch yet. Email querying this not acknowledged or answered. Wish I'd read the reviews first! Don't buy from here!
Ordered some Clinique products
Ordered some Clinique products, which they then didn’t have in stock.. offered an alternative which I have accepted and haven’t heard anything since even thought I’ve emailed several times.
I encourage you to read the reviews…
I encourage you to read the reviews before ordering- then don’t do it
AVOID THIS SCAM!!
AVOID THIS SCAM!!! DO NOT BUY FROM THIS SITE!!! SCAM SCAM SCAM!
Bought items from here to then receive a dodgy over written email explaining how the product ordered isnt in stock. And asking if I want a different product in place of it??? (No, I want the product I ordered!!)
Looking further into other people reviews I see that this site has done this same thing many times to other people too.
TOTAL SCAM! DO NOT BUY FROM male skin.shop
Scam
Scam. I have reported to my Credit Card company. Please avoid.
SCAM
Wish I read these reviews before placing an order. As with everyone else, I placed and order then got an email saying they didn't have the product. When you send an email asking for a refund it just bounces and theres no other way of contacting them.
A scam
A scam. The hair product Blind Barber 101 Pomade I ordered showed as in stock. But I received an email the day later saying it was out of stock. I requested a full refund and when replying to their email I get a message saying my email contains a virus. Do not order from this company.
Avoid - do not be taken in by low prices
Was taken in by decent price on an Aveda product, and paid extra for the next day delivery ahead of going on holiday. I received the product over two weeks later. Their excuse was that they themselves received the product late. When asked three times for a refund for the delivery costs, complete silence. Do not recommend and will not shop there again however low the prices may appear to be.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








