Placed an order for first time this morning. Registered for 20% off first order, said it registered then at payment no discount applied! Tried to email them multiple times but get -Sorry, we were... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Placed an order for first time this morning. Registered for 20% off first order, said it registered then at payment no discount applied! Tried to email them multiple times but get -Sorry, we were... Ver mais
A empresa respondeu
1st time using and wasn’t disappointed. Great to get discount on higher end products, every penny counts these days. Didn’t take long to arrive either and was kept updated. Just looking for my next pu... Ver mais
Have been using Dermalogica products for 20 years but my supplier has recently closed. First time ordering from Pure Beauty and delighted with result. Easy to order and goods arrived very quickly in g... Ver mais
Competitive pricing, good service, easy to use website, what’s not to like, great company that provides good products. I buy Dermologica and this is usually the best company to get the best price fro... Ver mais
We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.
Porchways House, 83 Upper St Johns Street, WS14 9DT, Lichfield, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
1st time using and wasn’t disappointed. Great to get discount on higher end products, every penny counts these days. Didn’t take long to arrive either and was kept updated. Just looking for my next purchase now
Would definitely use Pure Beauty in the future. Great speedy service and an excellent price for the perfume.
First time I have ordered from pure beauty . And will definitely be ordering again . Good service and pricing .
Competitive pricing, good service, easy to use website, what’s not to like, great company that provides good products. I buy Dermologica and this is usually the best company to get the best price from.
Placed an order for first time this morning. Registered for 20% off first order, said it registered then at payment no discount applied! Tried to email them multiple times but get -Sorry, we were unable to deliver your message to the following address.
shop@pure-beauty ( cant add rest of email due to trust pilot rules)
550: Message rejected due to user rules.
How are you meant to email them to query issue!?

Resposta da Pure Beauty
Always efficient, excellent products as well.
Great selection of products and sales offers. Easy to order and fast delivery. My go to beauty product site.
Genuine products, reliable delivery, good discounts... I've ordered from these guys several times and have never had a problem
I love Dermalogica Active Moist and I buy it from Pure Beauty because I can be sure it is the real thing , a quality product, in excellent condition, at a great percentage discounted price, delivered on time. I am so confident in this company that I have recommended Pure Beauty to both friends and family
First time using pure beauty and very pleased with everything. Easy to order website, prompt delivery & great savings on products. Thank you.
Have been using Dermalogica products for 20 years but my supplier has recently closed. First time ordering from Pure Beauty and delighted with result. Easy to order and goods arrived very quickly in good order. Hopefully, the start of a long relationship.
Great company to deal with. Prices are the best around and communication is excellent. Can wholly recommend.
Excellent service
Product as described and at a good price
Promotion delivery
Thank you
The products arrived promptly and securely wrapped.
I took advantage of an offer and, as always, I was very satisfied with my Dermalogica products.
Pure Beauty always give an excellent service.
2nd order and was another great experience. Competitive pricing and fast delivery. Loved the extra trial size of another product in my first order and I’ve now ordered that product too. Will definitely shop again.
Competitive price, prompt dispatch and delivery, great packaging. Will certainly use again.
Just found this company , very happy with the service I have received, ordered 3 times , receive confirmation straight after ordering! Update and dispatched almost immediately!
Would definitely recommend
Ordered the wrong product for my sister now they won’t refund me my money, looks like I’m out $60 saying items on sale are not refundable. It wasn’t on sale when I purchased it. Crooks SMH

Resposta da Pure Beauty
I placed an order on 2/7/26 I had to contact them on 7th to chase order was told out of stock but would upgrade order ASAP. It was delivered on 9/7/27 but was wrong I ordered a 100ml received 75ml but still charged for 100ml, was told could send it back for refund or put points on my account which is no help to me. Should have contacted me to say it was out of stock and I would have asked for a refund.

Resposta da Pure Beauty
I’ve been purchasing Dermalogica products from Pure Beauty for years. Excellent service, delivery and rewards. Discount codes each month. Very happy customer.
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