MarkShop Avaliações 

616
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service, bought an ADO Air 20s, ordered Tues late afternoon and it arrived Thu lunchtime, came via DPD so great to get one hour time slot. Answered my questions by chat feature on website and pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm an older client, 72, who has for the last 10-15 years been riding larger /more powerful ebikes. Great fun etc, especially cross country, but the years catch you up. So this bije is a compromise be... Ver mais

Avaliado com 4 de um total de 5 estrelas

Bike arrived in 4 days from ordering tracking very good.. when assembling the bike the seat and post was missing, not in the box thou the box was completely sealed!! Markshop contacted duotts direct a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Arrived on time, love my Ado 20s air bike just the right for my motorhome holidays. For a 65 old man or person's, going to the shops or a little ride out, knowing that I can get home with the assist... Ver mais

Detalhes da empresa

  1. Loja de acessórios para bicicletas

Escrito pela empresa

Get the best electric bikes, accessories and after-sale services from MarkShop


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

616 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(616)

65 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hydraulic brakes for engwe m20

I bought a set of hydraulic brakes for my engwe m20 but managed to bust a hose while installing and the guys at markshop were good enough to send me a speedy replacement single brake as I didn't need another pair..thanks guys great work!

29 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

2 x ADO ebikes

I recently purchased 2 x ADO ebikes, I had been let down by other retailers , who I thought were more established who said they had stock but did not. I initially was wary of Markshop as the price of the bike was £100 cheaper than elsewhere. I should not have been concerned. They instantly responded (out of hours) to inform me they had the exact stock I wanted. I ordered and received the next day. I had a set up query which also received an instant response. Excellent service from Markshop

20 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

Please don’t buy from this company this…

Please don’t buy from this company this company. I was going to buy ebike from them but noticed there been selling and Dissolved in 5th December 2023 this illegal against the law company number 14208319 on gov this will be reported

8 de novembro de 2024
Avaliação não solicitada
logotipo da MarkShop

Resposta da MarkShop

Hello James,

We are genuinely puzzled by your comment. It’s unclear why you would make such a misleading claim with apparent malice. Additionally, this seems to be your first review on Trustpilot, and it was posted at an unusual hour, around 3 a.m. UK time?Furthermore, the username you used does not appear to be your real full name.

Our company was established four years ago and remains fully operational. We believe and have checked that your review actually pertains to another business named 'MARKSHOP LIMITED' with a totally different company number, which is entirely unrelated to us. As such, we have reported your review for further investigation.

Thank you for your understanding.

Best wishes

MarkShop

Avaliado com 5 de um total de 5 estrelas

Ado Air 20 Pro ebikes

We bought two Ado Air 20 Pro ebikes. They were in stock, and delivered within two days as promised. The price was very competitive and the discount for two applied easily enough.
The bikes are great, though the manual isn’t brilliant. The lights are very good but it seems you can only turn them on and off via the app. I saw videos of people carrying the bikes up steps with one hand - good luck with that! We wanted good looking bikes with enough power to get up our nearby hills. They have been great for that.

6 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

I can highly recommend this amazing company!

I can highly recommend this amazing company. When I first decided to buy my m20 I went with a different company who mucked me about,so after I got my refund I found markshop and my order was delivered within a week, that was two years ago. One of my planetry gears broke and I contacted markshop not expecting much as I knew it was out of warranty, well they were so so helpful and it wasn't long before I received a whole new motor from Engwe!

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service!

A part failed on my purchase and MarkShop were extremely responsive and sent a new part to me very quickly. Great customer service!

9 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

As of this moment in time I haven’t…

As of this moment in time I haven’t received my order

27 de outubro de 2024
logotipo da MarkShop

Resposta da MarkShop

Hello Mr. & Mrs. Clifford,

Thank you for your feedback.

We have reviewed your order, MASP2972, for the (Non-UK Stock) ADO Accessory 10.4 Ah Battery for A20+/A20 XE for A20+ 10.4Ah Battery, which was placed on October 27, 2024, at 9:21. As noted at the time of your purchase, this battery is Non-UK Stock, and typically takes 1-3 months to arrive at a UK address. You may refer to this link for more details: https://www.markshop.co.uk/collections/ado-accessories.

We apologize if the estimated waiting time was overlooked when the order was placed. To expedite your order, we have arranged for the battery to be sent from one of our new batches currently in customs, expected to arrive at our UK warehouse within 1-2 weeks. Tracking information will be updated as soon as it’s dispatched. This should significantly reduce your waiting time, as most customers need to wait at least 1-2 months. Please rest assured that we are making every effort to assist.

Thank you for your understanding.

Best wishes

MarkShop


Avaliado com 5 de um total de 5 estrelas

Ho ordinato la forcella per la mia…

Ho ordinato la forcella per la mia Engwe M20,non riuscivo a trovarla in Italia nessun negozio in Italia,attendevo da 3 mesi di trovarlo,poi ho trovato questo negozio Markshop,che avevano il pezzo che mi serviva,l ho ordinato ,ci sono state delle difficoltà con i controlli doganali ma il negozio Markshop è stato sempre disponibile,ha risposto ad ogni mia domanda e richiesta,sono stati molto gentili.Quindi io consiglio di acquistare da questo negozio sia per la fornitura sia per il servizio clienti.Consigliatissimo!Grazie ancora

8 de outubro de 2024
Avaliado com 1 de um total de 5 estrelas

no information

no information, no updates, still waiting for the product!!

2 de outubro de 2024
logotipo da MarkShop

Resposta da MarkShop

Hello James

Thank you for your feedback. We have checked that your order number is MASP2941, the (Non-UK Stock) ENGWE Accessory Right&Left Side Brake Levels for Engwe EP-2 Pro*1.

We have sent the shipping confirmation email to your email address Today on 7:04, as the Engwe and courier was having the National holiday until 08/10/2024 and we have updated the tracking info as soon as we have it. We apologize for any delay because of the holiday. Please note that for these accessories, it normally takes 7-14 working days delivery of the Non-UK stock. We are always here and trying our best to help our customers.

Best wishes

MarkShop

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Informed of shipment from day 1 so I knew when it was likely to arrive. Well packed and exacty what was described. Yet to fit it but instructions look straight forward

27 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Superb after sales

We purchased 2 e-bikes from Marks Shop and after 10 months one of the motors failed, the response from Marks shop was absolutely superb, the problem was quickly resolved and cannot praise this company highly enough

26 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivered super quick

Delivered super quick, well packaged and two lovely delivery guys made sure it was safely placed in my kitchen. Bikes brilliant, well made and strong.

20 de agosto de 2024

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