Martin & Co Aldershot Avaliações 

223
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Myself and my wife contacted Martin and Co to help us get a renting apartment. One of their agents called GALIYE was an exceptionally professional and provided a very warm welcome upon our arr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service experience from the team. Whole process once I settled non what I want was smooth and fast. Thanks Galiye for your support and information during the viewing and the fol... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good to use an Aldershot estate agent, established locally over one hundred years ago, for a property purchase. Very professional staff that are helpful and responsive at all times. Martin's must... Ver mais

Avaliado com 5 de um total de 5 estrelas

Martin & Co Aldershot have been brilliant from start to finish. We had many viewings with other estate agents before we found our home however none of them as friendly and approachable as the team a... Ver mais

Detalhes da empresa

  1. Imobiliária
  2. Corretores de Imóveis
  3. Corretora de aluguel de imóveis

Escrito pela empresa

Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,8

Todas as avaliações

(223)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Myself and my wife contacted Martin and…

Myself and my wife contacted Martin and Co to help us get a renting apartment.

One of their agents called GALIYE was an exceptionally professional and provided a very warm welcome upon our arrival. She kindly guided us around the property and was consistently helpful throughout the viewing.

She also called an hour before the scheduled viewing to inform us of a roadblock in Farnborough, while keeping us well updated with important information and reminders. She was very considerate and supportive.
Very amazing Letting agency.

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Me and my partner are first time…

Me and my partner are first time renters, and the handling of our viewing was great.
Lauren was very helpful with getting things done quickly and giving us the information we needed going forward.

27 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Aldershot

I am currently residing in India, and arranging a physical viewing of the property was not feasible for me. However, Lauren went above and beyond by organizing a virtual tour over a video call. She was extremely thorough and patiently showed me each and every corner of the property, answering all my questions in detail.

I truly appreciate her effort, professionalism to accommodate my situation. The entire experience was smooth and reassuring. Thank you, Lauren, for going through the extra hustle and providing such excellent service.

3 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class service, from start to finish.

I couldn't be more impressed with the service I received from the very start. I was a bit worried as I had not moved house for over 30 years, but I had no need to worry at all. Emmanuel and Catlin kept me informed throughout the whole process. I can highly recomend Martin and co.

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Agent

Lauren Boniface our agent since day one of meeting her at Pembroke Mews was very accomodating and helpful. We told her what we needed and she went out of her way to assist. She was patient throughout the viewing and to be honest very clear and thorough.

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a great experience

We had a great experience. The team was professional, helpful, and always quick to respond. Everything was handled smoothly from start to finish, and they made the whole process easy and stress-free.

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

i have worked with a number of letting agents over the years. brilliant communication from Lauren Boniface and support throughout. doing her best for the tenant not just the landlord like most companys these days.

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please avoid this company

I purchased a property through Martin & Co last Monday. On the morning of completion, I was informed by the agent that there had been a leak. We were supposed to move into our first home that day, but instead we found ourselves with nowhere to go.

The condition of the property was shocking — it looked abandoned, with green moss on the carpets and clear signs of long-term water damage. This was not disclosed to us in advance.

When I tried to raise my concerns, the lettings representative was extremely rude, saying she had “already wasted 20 minutes” on me and that the conversation was over. Considering that we have spent several hundred thousand pounds on this property, this dismissive attitude was completely unacceptable.

To make matters worse, on several occasions we were told by Martin & Co that we were “ready to exchange” when we were not — creating unnecessary stress and confusion.

I cannot recommend Martin & Co based on my experience. They were unprofessional, misleading, and unwilling to provide basic customer service at a critical time.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Martin & Co Aldershot

Resposta da Martin & Co Aldershot

Dear David,

I am sorry to read of your disappointment and the distress caused by the situation you encountered after completion. We fully appreciate how upsetting it must have been to discover the damage that had occurred in the property, and it is certainly not an outcome anyone would have wished for.

It is important to clarify a few points. The property was vacant throughout the conveyancing process, and during that time we were not managing it or carrying out inspections. Unfortunately, we were unaware of the internal leak until after completion. As estate agents, responsibility for the property during that period does not sit with us.

Your solicitor strongly advised you to arrange a final inspection before exchange of contracts. This is a routine but important step designed to ensure a buyer is satisfied with the property’s condition before committing. We would have willingly arranged such a visit at no cost, but you declined to take this advice. This decision is key to understanding how matters later unfolded.

Following completion, you and a family member attended our office to raise your concerns. We did meet with you and took the time to listen. However, it was during this meeting that the discussion became heated on your side, which placed colleagues — including staff who had not been involved in the sales process — in a very difficult position. I want to be clear that our staff remained professional throughout and sought to explain the limits of our role, even in challenging circumstances.

We do not accept that we acted in a misleading or unprofessional manner at any stage of the transaction. That said, we genuinely regret the circumstances you found yourself in and the distress this caused.

I wish you well in the future and remain saddened that the purchase ended on such an unfortunate note.

Kind regards,

James Wiggins

Director

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

We received exceptional service from Lauren and Shannon at the Aldershot branch.
They were professional, approachable, and attentive, providing excellent customer service throughout. We felt completely comfortable sharing all our concerns and queries, and they responded both efficiently and quickly. Their support made the whole experience smooth and reassuring.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Martin & Co Aldershot

Resposta da Martin & Co Aldershot

Thanks so much MJ. We hope you are loving your new home!

Avaliado com 5 de um total de 5 estrelas

Lauren and the team at Martin & Co…

Lauren and the team at Martin & Co Aldershot have been fantastic at walking us through the process of renting. Wonderful communication and patiently answering all our questions. Would recomend.

9 de setembro de 2025
Avaliação não solicitada
logotipo da Martin & Co Aldershot

Resposta da Martin & Co Aldershot

Thanks Daniel, you were also brilliant to deal with!

Avaliado com 5 de um total de 5 estrelas

Lauren was amazing

Lauren was amazing, she helped me sort out an apartment really quickly and easily- couldn't have been better :)

28 de agosto de 2025
Avaliação não solicitada
logotipo da Martin & Co Aldershot

Resposta da Martin & Co Aldershot

Your right Lauren is Amazing. So glad that you had a good experience!

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with Lauren

I had a fantastic experience with Martin & Co Aldershot, and in particular with Lauren. From the very beginning, she was professional, approachable, and incredibly helpful throughout the entire process. She kept me updated at every stage, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward.

1 de agosto de 2025
Avaliação não solicitada

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