MASA Global Avaliações 283

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently signed up as lifetime members at a RV rally in Sevierville Tennessee. MASA representative Beckyann was the best. She represented MASA in a professional and caring manner. She supported our... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom ou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circ... Ver mais

Detalhes da empresa

Escrito pela empresa

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

283 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 64% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

The gentleman was upfront with everything.

The gentleman talked about things we need and why we need them. We don’t think about it on a daily walk in life, but when it’s brought to you, you have to do something about it. The service was good. He was very patient. He walked us through every step and told us what would be next.

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We recently signed up as lifetime…

We recently signed up as lifetime members at a RV rally in Sevierville Tennessee. MASA representative Beckyann was the best. She represented MASA in a professional and caring manner. She supported our rally with refreshments and a breakfast trivia. Thank you Beckyann

29 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sales person was rude presentation took…

Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom out for her diabetes alarm going off during her presentation.

12 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This commpany preys on elderly people…

This commpany preys on elderly people who are fearful of high cost medical transportation that likely will never be needed. The creamy smooth sales pitch sucks you right in, but notice you are not given contract details until after you sign up. We did sign up and after receiving contract documentation, discovered that the presentation was sugar coated and not truthful. We canceled within the first week and were supposed to have had our money ($5,700) returned in 5-7 days. It was not and was only returned, 35 days later, after I disputed two credit card charges and filed two complaints with tht BBB. This is a pathetic company taking advantage of potential customers with a smooth, untruthful presenntation. Oh did I mention the free lunch or dinner? Beware!

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No pressure to sign.

The agent explained how MASA works with no pressure to sign up. Easy experience over the phone. I'm glad I found this program.

26 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Jason

Jason, was very informative and knowledgeable about the procedure and how it will be helpful to us.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The meetings was great

The meetings was great. The facilitator was very much knowledgeable of her mission. She made you wanting to buy the service. I enjoyed the meal!

8 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I attended a recent sales seminar for…

I attended a recent sales seminar for Masa medical transport services, in Cary North Carolina. Although the presentation was informative, after the presentation, I was approached by one of the presenters, who used high pressure, and condescending comments to attempt to intimidate me into signing their contract. I would definitely not recommend them.

21 de abril de 2026
Avaliação não solicitada
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Resposta da MASA Global

Thank you for sharing your experience, Michael. We’re sorry to hear that the presentation felt high pressure, and condescending. That’s not the standard we hold ourselves to at MASA. We strive to provide clear, respectful, and informative discussions so individuals can make decisions at their own pace. Your feedback is important and will be shared with our team as we continue to improve.

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