MASA Global Avaliações 284

O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently signed up as lifetime members at a RV rally in Sevierville Tennessee. MASA representative Beckyann was the best. She represented MASA in a professional and caring manner. She supported our... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom ou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circ... Ver mais

Detalhes da empresa

Escrito pela empresa

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

284 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I liked Christian and felt confident to…

I liked Christian and felt confident to join MASA. You never know when things can happen. I love Cruises so it is nice to know I and another will be covered in a emergency A

18 de agosto de 2025
Avaliação não solicitada
logotipo da MASA Global

Resposta da MASA Global

Hi there, Theresa! Thank you so much for your kind words! We’re glad to hear that Christian made you feel confident in joining MASA. You’re absolutely right—you never know when the unexpected can happen, and we’re here to make sure you and your loved ones have peace of mind, whether at home or while traveling.

We truly appreciate your trust and are proud to have you as part of the MASA family

Avaliado com 5 de um total de 5 estrelas

Experience and Expertise

Experience was excellent, services provided are very good no matter where you travel in or out of country. I appreciate the efficient response and glad I am enrolled knowing I and my husband are covered. Having options even though we haven’t needed them yet is security.

27 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superior Care

Well, Kristi (MASA-reprehensive) came to our house & we had a good conversation, our concerns were, cost per month/yearly, contacts who we call when we use the service, does the protection expire because we had a large transportation billing, will the plan cover us even in our 80s, what if we don't have transportation, can a family member ride along, the list on, Kristi had brochures, paperwork to look over, she was well prepared. So we signed up for a year, we never have regrated taking out the policy. We hope we never need to use the service.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Coverages claimed in the presentation…

Coverages claimed in the presentation were not the same as in the contract we received. Sales Manager promised proof of coverage, took forever, and in the end confirmed that what was said in the presentation was wrong. Still waiting for confirmation of cancellation and refund.

26 de agosto de 2025
Avaliação não solicitada
logotipo da MASA Global

Resposta da MASA Global

We’re truly sorry to hear about the confusion between what was presented and what was included in your contract. Accuracy and clarity are extremely important to us, and we regret that we fell short this time.
We’ve issued a refund to your original payment method, which should appear within 5–7 business days. Please know that we take this feedback seriously and are reinforcing steps to ensure information shared is always clear and correct.
We appreciate the opportunity to address your concerns and hope we can regain your trust in the future.

Avaliado com 5 de um total de 5 estrelas

Good presentation

Good presentation, just what we needed to travel. I am 85, had my problems, my wife is terrified that we will go on a trip out of the country and I will get sick. This solves some of those problems.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I did not know this service was…

I did not know this service was available. My wife and I have health issue living in the country requirs ambulance services.
We also like to travel the carribean Islands, Panama,Aruba AND Brazil. With travel and health unpaid portio s of bills fall on us. I see a win win situation for everyone.
I am so impressed with your coverage that I will get my sons family to join. Your representative was cheerful and very helpfull, thank you for returning my call regarding your services.

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My husband and I were greeted by a…

My husband and I were greeted by a young lady by the name of Karla Cain. She explained everything MASA had to offer in detail. We were shocked at the things we learned, because we just were not aware that our insurance would not cover ambulance rides. We found out that the costs could be astronomical. We are very glad that we were able to tap into this program. It truly gives us peace of mind in case we ever have an emergency. Thanks again!!

27 de maio de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais