Beautifully made laptop bag, I am so pleased! Brought this for my husband’s 50th birthday…. He was very pleased. Great customer service. I have also previously purchased the doctor’s bag a few... Ver mais
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I ordered this for my husband who has had a bum bag from Maxwell-Scott for many years. Fabulous quality with enough space to hold all his cards (mainly heritage organisations). Item not in stock... Ver mais
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Absolutely beautiful product - and amazing customer service. I honestly couldn’t recommend Maxwell-Scott highly enough. I have bought quite a few items from them now and I have never been anything but... Ver mais
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I had been searching for a good wallet / card holder when I came across Maxwell-Scott , I was delighted when I received it , it’s everything I was searching for , such good quality , leather is soft a... Ver mais
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Detalhes da empresa
- Loja de artigos de couro
- Loja de bolsas e malas
- Loja de Souvenirs
- Fabricante de artigos de couro
- Loja de malas
Sobre Maxwell-Scott
Escrito pela empresa
Maxwell-Scott fuses British design with the finest Italian craftsmanship. Luxury range of luggage & travel bags, holdalls, leather briefcases, shoulder bags and ladies handbags, classic handbags, luxury briefcase, womens leather shoulder bags, leather wash bag and leather gifts for men in brown, tan and black. All our luxury Italian leather goods come with a full guarantee.
HANDMADE IN ITALY
ABOUT MAXWELL–SCOTT
Our family-run business was founded by English entrepreneur William Scott Forshaw in 2002, championing the values of superior quality, timeless style and durability. Renowned for creating forever leather bags and accessories to be passed down through generations, we continue to be inspired by the iconic shapes, effortless style and extraordinary precision that is synonymous with fine British design.
We’re a luxury brand that genuinely cares (you’ll find no greenwashing here). We sustainably source only the finest, most durable full grain leather, and trust expert leather artisans to handcraft our premium leather bags and accessories at a highly-regarded atelier in Italy — we always have, and we always will.
WHAT SETS US APART
We believe in fine quality, genuine leather goods that are made to last, which is why we offer a unique 25-year warranty and friendly, hassle-free customer service for your peace of mind. You can trust us to ensure that your luxury Italian leather bag or accessory will be handcrafted, quality checked, wrapped and delivered to you with pride and care. Our love for leathercraft begins with the journey of our products, and ends with our satisfied customers — we’re here to assist you with your purchase, every step of the way.
Informações de contato
Unit 9 Hassacarr Close,, YO19 5SN, York, Reino Unido
- 0870 242 4684
- info@maxwellscottbags.com
- www.maxwellscottbags.com
4,6
Excelente
904 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Très beau produits et service client excellent
J'ai commandé un porte document pour faire un cadeau. Il est arrivé très rapidement. J'ai été épatée par la qualité: le cuir est très beau, la couleur très jolie. Satisfaite de mon achat, je voulais faire graver les initiales. J'ai eu le service client qui a été remarquable - très efficace et courtois. J'ai retourné le porte document et il a été gravé et renvoyé en un temps record - à temps pour l'anniversaire de mon fils! Je recommande 100% cette boutique à la fois pour la beauté des produits que le service client exceptionnel.
1 de março de 2025
Avaliação não solicitada
Resposta da Maxwell-Scott
Merci beaucoup pour votre commentaire 5 étoiles ! Nous sommes ravis d'apprendre que vous avez été impressionné par la qualité du porte-documents et que notre équipe du service clientèle a pu vous aider à personnaliser l'article et à le renvoyer à temps pour l'anniversaire de votre fils. Charlotte Forshaw - Responsable du service clientèle
Thank you very much for your 5 star review! We are pleased to hear that you were impressed with the quality of the document holder and it is great to hear that our customer service team were able to assist you with getting the item personalised and shipped back to you in time for your son's birthday. Charlotte Forshaw - Customer Services Manager
Wonderful
Wonderful! The leather is very beautiful, the bag is well-made. I like it!
I am very happy with the quality!
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Maxwell-Scott
We thank you for your review, Owen! It is great to hear you like the quality of the bag and hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
Thank you for your 5 star review. We are glad that you like the craftsmanship of your new wallet! Charlotte Forshaw - Customer Services Manager
Nice Wallet
Nice Wallet. Beautiful leather and stitching. Card holds are really tight but might loosen up in time.
3 de março de 2025
Resposta da Maxwell-Scott
We are happy to hear you like the wallet, in particular the leather and the stitching. The card holder pockets would become looser over time through use. We do not hold large amounts of stock for our items, therefore most will have just been made in Italy, therefore may seem a bit stiff to start with. Charlotte Forshaw - Customer Services Manager
Edles und persönliches Geschenk.
5 de dezembro de 2024
Resposta da Maxwell-Scott
Wir freuen uns, dass das Geschenk gut angekommen ist. Danke, dass Sie uns eine Bewertung hinterlassen haben! Charlotte Forshaw - Kundenservice Managerin
Very fast delivery of a beautiful…
Very fast delivery of a beautiful bag/case as described on the web
4 de janeiro de 2025
Resposta da Maxwell-Scott
Thank you for leaving us a review! We are pleased to hear you are happy with the bag and the speed of the delivery. Charlotte Forshaw - Customer Services Manager
Fantastic product!
Fantastic product!
Easy ordering and swift delivery. I ordered the Jesolo2 tan briefcase for my husband for Christmas. It came beautifully packaged and is of fabulous quality. He is chuffed to bits.
23 de novembro de 2024
Resposta da Maxwell-Scott
We are happy to hear your husband is happy with his new briefcase! Thank you for taking the time to leave such a positive review. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
Thank you for your review. We are pleased to hear you are happy with the products you have received. Charlotte Forshaw - Customer Services Manager
Maxwell-Scott are a very Professional Company...
Maxwell-Scott are a very Professional Company from start to finish...they make ordering a product from them stress free.. Charlotte.. informed me when i would be receiving my product etc...and sending me a email the moment the product had been posted etc...
its a joy to order from this company... top class company...selling top class products...
18 de fevereiro de 2025
Resposta da Maxwell-Scott
We are pleased to hear that you are impressed with your whole experience when ordering with us. It is also great to hear you were happy with the product and our communication. Thank you for taking the time to leave us this review! Charlotte Forshaw - Customer Services Manager
quick and unique service
It was great packaging. Quality of the product was showing itself. It was a present to my friend they were delighted to have it
19 de janeiro de 2025
Resposta da Maxwell-Scott
Thank you for your review, Elif! We are glad that you liked the quality of the product and our packaging. It is great to hear your friend was delighted with their gift. Charlotte Forshaw - Customer Services Manager
Fab Company
Great communication and this is my second wallet purchase. High quality products, which came beautifully wrapped. I can highly recommend this company
27 de janeiro de 2025
Resposta da Maxwell-Scott
We are very pleased to hear you like the quality of the products you have received, as well as our communication. We look forward to assisting you again in the future. Charlotte Forshaw - Customer Services Manager
Great product but you do have to pay…
Great product but you do have to pay for quality. Only lacking a star as advertised for two day delivery when not actually in stock! Still, worth waiting the week.
14 de fevereiro de 2025
Resposta da Maxwell-Scott
We thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the quality. We apologise that there was a delay with the delivery, but are happy to hear you found the item worth waiting for. Charlotte Forshaw - Customer Services Manager
Quality product delivered when promised.
14 de fevereiro de 2025
Resposta da Maxwell-Scott
Thank you for your review, David! We are very happy to hear you are impressed with the quality and delivery. Charlotte Forshaw - Customer Services Manager
Excellent quality as always
Excellent quality as always, delivered promptly well wrapped. Thank you
10 de fevereiro de 2025
Resposta da Maxwell-Scott
We are pleased to hear you are happy with the quality and our delivery. Thank you for leaving a review! Charlotte Forshaw - Customer Services Manager
Golf Scorecard Holder
Our order was given a 5 to 10 day delivery time, however, the order was delayed by 10 days due to delivery delays from Italy over Christmas but we were kept aware of progress and it arrived within the rescheduled time.
10 de janeiro de 2025
Resposta da Maxwell-Scott
We thank you for leaving us a 5 star review! Unfortunately, we can sometimes have some delays, but will always try our best to keep you updated, so it is great to see that this was well received. Thank you again for taking the time to leave this review. Charlotte Forshaw - Customer Services Manager
Laptop bag
Laptop bag. Great great quality product, looks and feels beautiful, a real special item.
Beautiful luxury leather items...such great quality.
17 de janeiro de 2025
Avaliação não solicitada
Resposta da Maxwell-Scott
Thank you for taking the time to leave us a review, Connor! We are pleased to hear you like the quality of your laptop bag. We hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager
Waiting time for the bag was much…
Waiting time for the bag was much longer than expected. The effect was that at the same time the bag was offered with a discount. Un unhappy event. I expect a refund.
Robbert-Jan
16 de janeiro de 2025
Resposta da Maxwell-Scott
Thank you for your review. We are sorry for any inconvenience caused. We have looked into your order and can see that you received our sale price, as well as an additional 5% discount, which is the maximum discount possible on this item. We can also see it was delivered within 5 working days, which is the delivery service you had selected. We are sorry if the messaging was not clear enough or something was misunderstood. If you have any further queries, please do contact us directly and we can assist you further. Charlotte Forshaw - Customer Services Manager
The experience was generally good
The experience was generally good. The items ordered arrived with a two week delay. But I was informed by the company that there would be a delay of ten days, due to shortages in Britain. The items were requested from the warehouse in Italy. So the delay was longer than predicted. Also, I did not receive an email to inform me that the items were on their way. I was informed that I would receive an email.
The products are of high quality and they were very well packaged.
I am not sure of the exact date of the experience. But it was in January 2025.
I am adding to my review on 4th February 2025 that I have now received an excellent reply from the company regarding my customer experience review.
3 de janeiro de 2025
Resposta da Maxwell-Scott
Thank you for your review, Robert. We appreciate all feedback as it helps us to grow as a business. We apologise again for the delay with the stock shortage and also that you did not receive an email advising the order was on the way. This should be automatic, so we will look into why this did not get sent to you. We are pleased that you are happy with the items received and appreciate you choosing Maxwell-Scott. Charlotte Forshaw - Customer Services Manager
I received an order (a suitcase) with a…
I received an order (a suitcase) with a minor defect. Customer’s response from Maxwell-Scott but quick and very professional, offering an immediate solution. I really think you can expect from them the best
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Maxwell-Scott
We appreciate you taking the time to leave a new review. We are sorry that there was an issue with the item, but are glad that we were able to find a resolution for you. We hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
Thank you for your 5 star review! We are pleased that you like the product and also the speed of our delivery. Charlotte Forshaw - Customer Services Manager
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