McIntosh Electrical Avaliações 907

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The two young men who came to do the job were well presented, neat, clean, polite, were on time, didn't leave a mess. I am very happy with the work, a little on the expensive side, but then you get... Ver mais

Avaliado com 5 de um total de 5 estrelas

These guys aren't cheap, but you get the quality you pay for. Their work is skilled, . They are always on time , and always well mannered. The office and booking process is efficient and well mannere... Ver mais

Avaliado com 5 de um total de 5 estrelas

The most friendly and knowledgable experts ever! Just an absolute pleasure to deal with! Quick, responsive service with a proactive can-do attitude and nothing is an issue! They really think outsid... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mathew & his workmate Aron were professional, friendly and helpful. As when we’ve used Macintosh before they arrived on time, explained the job fully did excellent work and cleaned up completely. Our... Ver mais

Detalhes da empresa

  1. Eletricista
  2. Posto de Abastecimento de Veículos Elétricos
  3. Serviço de Instalação Elétrica
  4. Serviço de conserto de luminárias
  5. Empreiteiro Eletricista

Escrito pela empresa

Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

907 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Nice guys

Nice guys, did a good job but the quote on one job suddenly increased two and a half times so we had to cancel it but we were still charged for part of the work.

4 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Helpful, quick and professional

The electricians at McIntosh were very helpful and professional and fixed my electrical issues quickly.

18 de maio de 2025
logotipo da McIntosh Electrical

Resposta da McIntosh Electrical

Hi Annie! Our electricians are quick, professional, and always focused on finding the most efficient solutions for our clients. We absolutely love hearing from happy clients like you—it means the world to us! Thanks again for your kind words, and we look forward to helping you out next time!

Best Regards
Jenny McIntosh

Avaliado com 5 de um total de 5 estrelas

Great team, great work.

Lovely guys. On time, courteous and got the job done with a minimum of fuss. The guys were also at pains to ensure the job site is cleaned of any debris generated during the process. Thank you!

9 de maio de 2025
logotipo da McIntosh Electrical

Resposta da McIntosh Electrical

Thanks so much, Ian, for the fantastic review! We're thrilled to hear you had such a great experience with the McIntosh Team. We put a lot of passion into delivering top-notch electrical work and making the whole process as smooth and stress-free as possible. Your kind words mean a lot, and we can’t wait to work with you again next time you need us!

Best Regards
Jenny McIntosh

Avaliado com 5 de um total de 5 estrelas

Great service, reasonable cost

The electricians who did the work were on time, professional, competent, tidy and the cost was very reasonable. I’ll definitely use McIntosh Electrical again.

2 de maio de 2025
logotipo da McIntosh Electrical

Resposta da McIntosh Electrical

Thank you so much, Irene, for your wonderful review!
We truly appreciate you taking the time to share your experience with McIntosh Electrical. Our team is committed to going the extra mile to ensure every customer is completely satisfied, and it's incredibly rewarding to know that came through in your experience. We look forward to being there for you again whenever you need us!

Warm Regards
Jenny McIntosh

Avaliado com 2 de um total de 5 estrelas

Replaced dimmer lights, but not well

Replaced dimmer lights, but then they strobed. Came back and replaced dimmer switch to rectify and charged an additional $200+. Furthermore, the new dimmer switch was different to other switches they replaced a few days earlier, so we now have 3 types of dimmer switches together.

10 de abril de 2025
logotipo da McIntosh Electrical

Resposta da McIntosh Electrical

Hi Richard,

Thank you for your feedback — we’re genuinely sorry to hear that your experience with McIntosh didn’t meet your expectations. Our team work hard to ensure customer satisfaction on every job.

To recap the process around the installation of your lights and dimmers: Initially, we replaced two of your older Lucci dimmers with new LED-compatible push-button dimmers to suit the new LED downlights we installed. Unfortunately, combining modern LED technology with older analogue dimmers often leads to issues like strobing, which was the case here. We also replaced the damaged Clipsal switch plate those original dimmers were mounted in.

At the time, we didn’t replace the third old Lucci dimmer on the other switch plate, as it appeared to be working fine with the new downlights. However, once you noticed strobing and got in touch, we promptly returned to address the issue. Our electrician, Mitchell, replaced the problematic old rotary dimmer with a new rotary LED dimmer. As he explained, he didn’t have a matching LED push-button dimmer with him at the time, and installing one would have also required replacing the switch plate, at a further cost. He offered to source the correct part from our supplier and return the same day to install it. However, you kindly advised that the rotary dimmer was suitable and that no further action was needed.

If you’ve since changed your mind, we’d be happy to come back and replace the rotary dimmer and switch plate with a matching push-button dimmer. We would only charge for the materials — there would be no labour cost to you.

Lastly, the $165 + GST charge applied when the new dimmer was installed covers the cost of both the dimmer and the installation. As a general policy, we don’t provide new dimmers free of charge.

Please let us know how you’d like to proceed — we’re here to help and ensure you're completely satisfied.

Warm regards,
Jenny McIntosh
McIntosh Electrical

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Avaliado com 5 de um total de 5 estrelas

The McIntosh team did a wonderful job

The McIntosh team did a wonderful job. The boys went over and above to ensure the job was done to perfection. They were polite, clean, hardworking and great communicators. I would have no hesitation in using McIntosh Electrical again.

26 de março de 2025
Avaliado com 3 de um total de 5 estrelas

Helpful but problem not solved

Generally find mcintosh helpful but latest event not solved. Had a fuse that kept tripping by itself but mcintosh could not fix it. They did try but at over $400. Im in the same situation. They did offer to take it further but this would necessitate more intrusive work and more expense ( they are not cheap) which i wasnt prepared to do. But other jobs they have done here have been good tho pricey.

19 de março de 2025
Avaliado com 3 de um total de 5 estrelas

We would have appreciated advice from…

We would have appreciated advice from the electricians on the day that they were not going to arrive within the indicated time period. We fully appreciate other jobs may run over time, but a small courtesy call or message would assist in our time management, as we also have other commitments and particularly made ourselves available at home within the indicated service time. We USED to recommend your organisation to others as in the past as you did pay your clients this courtesy.

3 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Helpful, efficient & highly recommend

I had great service from the first phone call - Jenny is efficient & very helpful & assisted in getting an electrician at short notice.
Brent & Darcy went above & beyond to help - and despite it ultimately not being an electrical issue & in the rain.
I am very grateful for their assistance & generosity of time.

16 de janeiro de 2025

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