Five stars for Kenny at Store 3106! I can't say enough good things about Kenny, the store manager. We returned our entire bridal party's tuxedos here after traveling to Georgia for the wedding,... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Never greeted me and my wife when we walked in. They never helped us or asked did we need help. I found my own outfit, then stood at the checkout counter for 15 min before being helped. There was 3 e... Ver mais
A empresa respondeu
From the moment we stepped into the store back in May 2026 to begin the process of setting up a wedding tux rental, we were treated as though we were an inconvenience to the staff. They were understaf... Ver mais
The sales people near the front door greeted me in and 1 of them asked if he could help me find something in particular. I went in the store buy for my husband a XXL short-sleeved summer shirt for c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Men's Wearhouse offers men's suits, dress shirts, ties, dress shoes, tuxedos, tuxedo rental, accessories and more! Check out our online wardrobe consultant, store locator, tie tying tutorial, extensive fashion and lifestyle advice, tuxedo rental services, corporate sales, and customized logo apparel.
Informações de contato
Estados Unidos
- www.menswearhouse.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Aaron was extremely helpful
Aaron was extremely helpful, patient and professional at the Willowbrook location.
Two separate online orders from Mens…
Two separate online orders from Mens Wearhouse and they screwed up both. It allows orders to be made then a day or two later they cancel the order saying it is out of stock. Also, bought a suit and when the jacket and pants finally arrived, the pants did not match, not even close, and they looked used. No more Mens Wearhouse.
Men's Wearhouse is a scam
Men's Wearhouse is a scam. The website offered a 30% off site. Bought it in the store, hours later called the store to see if they would honor it and said no I had to buy it on line. Feel like a complete sucker. I'll never go back.
I was in the Tyrone Square (FL)…
I was in the Tyrone Square (FL) location 08/22/2026 just roaming and was greeted by one of THE BEST associates EVER! Justin was not only personable, he was engaging, helpful and made our experience about us...not just a sale. Kudos to having an employee that LUVS what they do...it makes a HUGE difference.
Out of style and outdated need multiple…
Out of style and outdated need multiple new wedding color
I've purchased pants and shirts quite…
I've purchased pants and shirts quite often. I've never been charged an alteration fee for hemming pants, whether they were in stock or ordered online. Today I was told the policy had changed and there is a $20.00 charge per pair reguardless of how they were purchased. So, I had $40.00 dollars added to the price for 2 pair of pants. They never have may correct length so I won't be using them anymore.
They won't give you a discount for…
They won't give you a discount for being a veteran or AAA member or senior citizen. But they ask when you pay if you would like to donate to the veterans assn. REALLY so they can get the recognition.
Oustanding experience at the Bolingbrook location.
Oustanding experience at this Men's Warehouse 708 E. Boughton location in Bolingbrook, IL.
Great service. Employees were very helpful; tailor did a great job altering my suit for a perfect fit and manager Mike Carrozza was terrific.
Thank you.
Worst experience with a business in my entire life
Throughout my entire life I have never had a worse experience with any retail store. I am getting married this weekend and am not going to have my expensive custom suit in time, despite ordering it 2 months in advance, because of several mistakes made by multiple employees of this location. I was mis-sized, orders were not placed despite reassuring me that they were, timelines were missed which I was told over and over again were "guaranteed", and the store neglected to follow up on the orders when they were delayed past the expected date.
This is not an isolated incident. We have 9 people in our wedding party wearing suits. Every single one of them, across 5 Men's Wearhouse locations, 3 different states, and 10+ employees, has had issue after issue, including but not limited to:
- 3+ hour wait times despite the store not being busy due to assisting customers which came in later ("coincidentally" only affecting people of color in our party)
- Employees outright lying about available stock
- Wrong items being entered into the system after spending time carefully picking them out one-on-one with the employee who entered them in
- Insisting that the wedding party group doesn't exist in their system at all, then magically finding it after hours of pushback
- Selling items in the wrong color, omitting them, or even selling a difference item entirely, despite specific item codes being in the wedding party group
- Employees actually CHANGING the items in the group after half of the party bought theirs, for no reason and without telling anyone
To reiterate, THIS WAS NOT AN ISOLATED INCIDENT. This was numerous employees at several locations, and across everyone in the wedding party visiting multiple times, there was some kind of major issue nearly every single time someone went in. There is no possible way that every one of those employees was incompetent or careless; there's no-one to complain to because there's no individual at fault here. This is a systemic issue, and I'm inclined to say that Men's Wearhouse as a whole is straight up unreliable at best, especially for time-sensitive events like weddings.
As of right now, I don't have a suit for my wedding which is in 5 days from today. I wish I could say something like "I'll consider changing my review if they can make this right" to hopefully grease the wheels a bit, but truthfully I don't think I actually would. The reality is that regardless of what happens now, Men's Wearhouse has permanently lost 10 people as customers, and that's what we're telling others almost every time the wedding comes up in a conversation.
Went to rent a suit for an event at…
Went to rent a suit for an event at South Dale Mall, costumer service was excellent, very easy and swift process. Definitely recommend for anyone who needs a rental.
If I could give Men's Warehouse…
If I could give Men's Warehouse Kennesaw a negative 500 reviews I would. Their salesman "Doc", a New Yawk used car salesman with a tape measure and his co conspiring tailor repeatedly lied to me, after I explained that I needed a suit for my mom's memorial service. They overcharged me for alterations that weren't done, and played the old bait and switch game, with the suit and prices. I literally ran away from them, and bought the same Joseph Abboud suit at K & G, across the street, for $150 less with same day tailoring and excellent service. If you value your time, sanity and money, you'll avoid MW Kennesaw and "Doc"!
Worst and most unprofessional retail…
Worst and most unprofessional retail experience ever for my son's first prom tuxedo rental! The place was run by young kids who lacked retail, sales, and customer service experience. The manager at the time our appt. who received us 20 min. after our scheduled time, spoke negatively about customers. The person helping us failed to guide us in the available selection choices. Upon pickup and final try on, the area was overrun by waiting customers and understaffed. Most of the son's rental pieces were mis-sized: too big or too small. The manager told us we had limited options to reselect from, and we waited close to 45 min. for his pants to be hemmed the length that they were supposed to be from his fitting. I wound up sewing his vest and shirt to fit the way it should have so he looked his best. What an ABSOLUTE disgrace of a business and experience. I had all to keep my mouth closed after seeing customers coming in for their rentals and get frustrated as well or turned away. My biggest regret was not giving my business to a proper tuxedo rental shop, as I should have. Contrary to The Men's Wearhouse tagline: "You're going to like the way you look, I guarantee it", I was VERY disappointed and did NOT LIKE the way he looked.
Bought a tux and shoes
Bought a tux and shoes. They shorten the cuff end off the sleeve instead of at the shoulders and removed the split cuff changing the look and fit. They couldn't get the length of pants correct either. This was after one month of alterations. Never have I experienced such poor tailoring yet I have bought 4 suits from them. Fortunately the event is still a month away so I can get refitted elsewhere.
When I go to their website it says…
When I go to their website it says Access Denied!
what the heck!
The best customer service and the perfect fit.
We had a death in the family and I needed pants and shirt and tie fast for my husband. All of the sizes were different from jeans and I had no idea how to buy men's clothing. Ciara helped me. She picked out the shirt and tie and pants in the correct sizing from the general jean size and shirt size that I gave her. The owner of the store confirmed that the things she gave me would be a perfect fit. My husband didn't try them on. We left for our trip and hoped for the best. It was exactly as they said; the length was perfect, the waist was perfect, and the shirt didn't flop wings when it came untucked a little. He was the best dressed man at the funeral. I will be doing all my shopping there and I will ask for Ciara to personally help me. The best experience I have ever had. Thank you guys so much for all your help. oh btw, this was the store in Grand Junction, CO.
This place draws more income from…
This place draws more income from rentals rather than sales. If you want to purchase a suit, jacket, pants, or other items, be prepared to be brushed off while they attend to the rentals. Go somewhere else to buy a suit. To put it bluntly, this company sucks.
We had the nicest salesperson BUT the…
We had the nicest salesperson BUT the guy with the obnoxious hair was SO rude to everyone in the store. He insulted us and at least two other parties. If it weren’t for our over worked salesperson I would have left!
Great On-line Customer Service
I have several pair of a specific Men's Wearhouse pant and found that one color I wanted was on sale. It reported that a pair in my size was available. I ordered it, and the sale was confirmed. After a week, I had not received confirmation that it had shipped. Upon follow up, I found that the order had been canceled because the size was not available. This was disappointing as I wanted this color, it was on sale, and the sale was confirmed. I sent a note expresssing my dissatisfaction expecting no reply. To my pleasant surprise, I received an email of apology and an offer to buy another pair at the sale price. I did so, and I received the pants promptly. So happy with the pants and so impressed by the prompt and professional customer service. GREAT!
Jaylyn was awesome
Jaylyn was awesome, answered all questions or found the answers to any questions he didn’t know and was super patient with our son.
Just had Men's Wearhouse outfit our…
Just had Men's Wearhouse outfit our wedding and we couldn't be happier with the ease, professionalism, as well as the price. We had wedding party members in multiple states and it helped so much having MW locations close to everyone.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








