Sam was a tremendous help after banging our heads against the wall with Openreach. Got everything sorted, installed and working. Great communication and always checked we were happy and understood wha... Ver mais
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Veja o que dizem as avaliações
We had issues with our landline office phones going back to March, whenever we received a call on one phone the caller was so distorted we found it hard to understand what was said which resulted in... Ver mais
The team at Meraki were extremely helpful when we set up our new phone system. Our customers have given us feedback that our IVR is a lot more structured now which as a business is nice to hear. could... Ver mais
A empresa respondeu
We have recently switched our company phones and broadband over to Meraki Group. The customer service from everyone has been great! Sam and Andrew were exceptional during the installation, so patien... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Meraki Communications, we deliver bespoke, affordable and business-boosting telecoms systems to small and medium sized businesses across the UK.
Informações de contato
4,8
Excelente
561 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spoken to ella
Spoken to ella, really helpful and really friendly. Thanks Ella!
8 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Professional and polite
Spoken with Ella on several occasions, she was brilliant! Very helpful and professional - an asset to the Meraki team!
9 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Prompt and efficient
I sent an email yesterday afternoon, Liam called me first thing today, offered options to resolve my questions, and took the appropriate action.
Followed up with an email confirming.
18 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Jack provided an amazing service
Jack provided an amazing service! I'd recommend Meraki, they are efficient and cater for your business's needs.
17 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Overall a very positive experience
Overall a very positive experience, compared to the last few years with BT, and Liam in the accounts department was very good at getting an outstanding invoices sorted and paid.
16 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Jack.. Amazing service
Spoke to a guy called Jack, Very polite and helpful, amazing service
15 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Andrew has helped me in the past and…
Andrew has helped me in the past and again today. Excellent customer service and lovely from start to finish. Highly recommend
16 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Liam has helped me before and again…
Liam has helped me before and again this time, he was excellent and resolved my issue very efficiently. Many thanks Liam!
16 de julho de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Meraki have been a great of fresh air…
Meraki have been a great of fresh air so far. Our previous comms have been with Virgin who were a nightmare from start to finish. Never able to speak to a person without being left on hold for half an hour and then usually passed from pillar to post. Liam at Meraki has been incredibly helpful and informative and made the transition from Virgin to Meraki feel comfortable and easy.
30 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Thank you so much for taking the time to share your positive experience — we really appreciate your feedback! ⭐
We’re pleased to let you know that we are now offering additional IT services as part of our packages. You can find more details on our website, or if you’d prefer to speak to someone directly, give us a call on 0330 320 3331 and our team will be happy to help.
Kind regards,
The Meraki Communications Team
Excellent service very helpful staff to…
Excellent service very helpful staff to deal with any questions or problems you have quick and easy and a big thank you for sorting the problem out excellent customer service
20 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Lee,
Thank you for your kind words! We’re pleased to hear that our team was able to resolve your issue quickly and professionally.
Kind regards,
Team Meraki
Digital phone system
We have just made the transition from analogue to digital in our hair salon. We initially had a few problems with the system however this was rectified with more equipment and Sam Bourne has been very efficient and supportive to or needs and cannot praise him enough for his help, equally Tayla Hobbs was always on hand to offer assistance and resolved our problems very efficiently.
20 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Jacqui,
Thank you for your review! We’re so glad to hear that our team went above and beyond to meet your expectations.
Kind regards,
Team Meraki
Great help from Liam
Liam is helping me with an ongoing problem with a previous supplier, he was very patient and got involved on a conference call which I think has gone a long way to getting the issue resolved. Many thanks
14 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Fleur,
Thank you so much for your review! We’re thrilled to hear that Liam provided excellent service. We’ll be sure to pass along your kind words to him.
Kind regards,
Team Meraki
Great service....
Signed three of our store with Meraki Communications bene great service, we are just awaiting out last store to be set up.
Sam Bourne has been amazing with any worries I have had and made sure they have been sorted.
Danny butler singed us up and has been on hand also with any worries moving through the process.
big thank you to those two for making it all work out.
Thank you again Sam & Danny.
9 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Sam,
We appreciate you taking the time to leave us a review! We have passed your comments onto Sam and Danny!
Kind regards,
Team Meraki
Called the accounts department and…
Called the accounts department and spoke to Liam with our accounts query. Liam was very efficient and sorted out our issue very quickly and with minimum fuss. We were very satisfied with his service.
2 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hello,
Thanks for your review! We're glad Liam was able to help.
Kind regards,
Team Meraki
We work alongside Meraki comms and we…
We work alongside Meraki comms and we have been extremely impressed with their attention to detail and responsiveness . Highly recommend
6 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Simon,
Thank you for leaving your review!
We hope the installation went well last week.
Kind regards,
Team Meraki
Life saver!!!
Was having trouble with my wifi and called tech support. Andrew was very helpful with fixing my issue and getting it working for me!
3 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Olivia,
Thank you for leaving your review! I'm glad Andrew could help fix your WIFI issue.
Kind regards,
Team Meraki
Thanks to Liam's help I’m now saving…
Thanks to Liam's help I’m now saving money each month. Thank you to him for his kind and friendly service. Definitely one Happy customer
2 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Kim,
Thanks for leaving your review!
We will be sure to pass your comments to Liam.
Kind regards,
Team Meraki
Top company to work with!
I have used Meraki for a year now for my telecoms and broadband services. Recently I added 3 additional lines and again cannot fault the process and service I have received. So nice to finally work with a company that cares about your business needs. A+++
1 de abril de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Katie,
Thank you for leaving a review!
We're pleased to hear you have taken out additional ones with us! It's a pleasure servicing you.
Kind regards,
Team Meraki
AMAZING SERVICE CANNOT FAULT MERAKI’S!!
3 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Isabella,
Thanks so much for leaving a review!
Kind regards,
Team Meraki
Fantastic service
Fantastic service. Tommy was so helpful and knowledgeable settling up my digital phone system. Great work
3 de maio de 2024
Avaliação não solicitada
Resposta da Meraki Communications
Hi Bernadette,
Thanks for leaving a review!
We will pass your comments onto Tommy!
Kind regards,
Team Meraki
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