Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Ver mais
Visited the Kettering branch today and l was served by Elvira. Lovely and friendly, she dealt with my enquiry, very professionally and had great attention to detail. Very happy with my visit a... Ver mais
Jen, Claire and Rachel were extremely helpful and knowledgeable. All very friendly and welcoming to the branch. Supported us in opening two accounts this morning which will mature at the same time, re... Ver mais
Detalhes da empresa
Sobre Market Harborough Building Society
Escrito pela empresa
Informações de contato
The square, LE16 7PA, Market Harborough, Reino Unido
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Emma was extremely helpful today on the…
Emma was extremely helpful today on the phone helping to explain my options.
Helpful staff
I spoke with Emma twice over the phone when setting up a bank account, and she was very helpful on both occasions in sorting out my problems with setting it up!
Great staff
Hannah and Claire were extremely friendly, helpful and efficient in opei g the account I needed and making transfer arrangements.
I particularly welcomed their concern for my privacy.
Emma…the saint
What pleasure it was speaking to Emma today, she must have the patience of a saint, my problem being I couldn't access my account which was no surprise as I was using details from a different bank, but Emma sorted it all out in a lovely friendly professional manner ,she is a credit to the building society, and I promise I now have all my details squared away correctly.
Chris
Query regarding an email from MHB
My call was answered quickly and my query was dealt with very efficiently by Emma. Thank you!
GREAT SERVICE /COMMUNICATION AND…
GREAT SERVICE /COMMUNICATION AND FREEPOST ADDRESS
Super staff, Good products
Super friendly staff had a problem with the online process down loading ID spoke to a person and they were helpful, friendly and reassuring. Superb customer service. Also great saving products.
Pleasant personnel
Pleasant personnel. Easy withdrawals. In town location. Face to face service.
Customer service team very helpful on…
Customer service team very helpful on opening account
You’re staff are very welcoming and…
You’re staff are very welcoming and efficient on the counter
And your saving rates are fair
Spoke to a charming lady who was good…
Spoke to a charming lady who was good enough to sort out a issue I had. Very professional and obviously new what she was doing.
The cashier explained all relevant…
The cashier explained all relevant details in a simple and understandable way and was very pleasant.
Non existent MHBS customer opening fixed rate bond
i had been trying to open a 2 year fixed bond for weeks and so initially Rachel sent me the form by post helpfully as online was not accepting my request. I still could not transfer the money via my bank as I did not have an account number. I rang and spoke to Alicia, who was extremely helpful and I was able to transfer the money. I spoke to Alicia today and she confirmed that the money has been received and has been extremely patient and helpful. Customer service indeed!
Easy to do but couldn't find the…
Easy to do but couldn't find the interest rate I'm being paid.
Class leading saving rates
Class leading saving rates. Nice online site. Safe and secure
Very friendly and helpful front of desk…
Very friendly and helpful front of desk staff. Hindered by inability to get online, forcing me to pay a deposit into my account by cheque!!
Efficient service
Visit to Rothwell Branch
Vicky at the Rothwell Branch was very helpful with opening new accounts and assisting with other queries regarding already opened accounts.
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