So far so good.. very impressed with how easy it was to open the account and also how simple it was to fund the account. I am very used to banking apps - use Raisin and Hargraves Lansdown savings apps... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The account opening process was easy peasy & the app is intuitive.. it does what it needs to do. I can't fault the process whatsoever.
A empresa respondeu
Easy to open and transfer funds had no problems at all very easy experience. And checking account it shows daily interest added it’s nice to actually see savings are growing which I like, other don’t... Ver mais
A empresa respondeu
This bank is getting great reviews for its savings rates, which is what made us apply to open an account. However we nearly gave up with the App, which had multiple things which were vague, some rathe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Afin Bank Limited – Empowering Financial Inclusion Through Effortless Digital Banking Afin Bank is a UK based digital bank dedicated to serving the underserved. We offer mortgage solutions through intermediaries and direct to customers, and savings solutions via our simple, secure mobile app. Backed by WAICA Re, our regulated services include FSCS-protected savings and both residential and buy-to-let mortgages across England and Wales.
Informações de contato
Lower Ground Floor, 10 Chiswell Street, EC1Y 4UQ, London, Reino Unido
- 0333 344 2974
- support@afinbank.com
- afinbank.com
4,5
Excelente
53 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and easy
6 de julho de 2026
Resposta da Afin Bank
Thank you for your great review. We’re really pleased your experience with Afin Bank got off to such a positive start.
We know how important it is for banking to feel simple and efficient, so it’s lovely to receive this feedback.
If you ever need any support, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you for your fantastic review. We’re so pleased to hear you had a smooth and efficient experience with Afin Bank.
We’ve worked hard to make getting started as simple as possible, so it’s great to receive this feedback.
If you ever need any support during your banking with us, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
The account opening process was easy…
The account opening process was easy peasy & the app is intuitive.. it does what it needs to do.
I can't fault the process whatsoever.
28 de junho de 2026
Resposta da Afin Bank
Thank you for such a brilliant review. We’re really pleased to hear your account opening experience was smooth and that the app has made a great first impression.
We’ve worked hard to make the journey simple and easy to use, so feedback like this means a lot to the team.
If you ever need any support during your banking with us, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
Very happy with the service so far
Very happy with the service so far. The app is easy to use too! Thank you.
26 de junho de 2026
Resposta da Afin Bank
Thank you for such a lovely review. It’s always great to hear when customers are enjoying their experience with Afin Bank.
We’re really pleased the app and service have made a good impression so far, and we’ll do our best to keep that experience going.
If you ever need us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
A well designed app that's easy to use.
24 de junho de 2026
Resposta da Afin Bank
Thank you for your fantastic review. We’re delighted to hear you’ve had a positive experience using the Afin Bank app.
We’ve worked hard to make the app simple and easy to navigate, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy to open account
Easy to open account. Details verified quickly. Transfers were simple
1 de julho de 2026
Resposta da Afin Bank
Thank you for your fantastic review. We’re really pleased to hear you had a smooth experience getting started with Afin Bank.
It’s great to know the verification and transfer process worked well for you, as we aim to make banking with us as simple as possible.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
very easy to open account thank you
23 de junho de 2026
Resposta da Afin Bank
Thank you for your lovely review. We’re delighted to hear you had such a smooth account opening experience.
It’s great to know the process worked well for you.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’ve had zero problems and are enjoying using the app.
If we can be of any further assistance during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you for your lovely review. We’re delighted to hear you had a smooth experience with Afin Bank.
We work hard to make our app and account opening journey as simple as possible, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy and straightforward
Easy and straightforward to access and complete both the application and transfer of funds
28 de junho de 2026
Resposta da Afin Bank
Thank you for your great review. We’re delighted to hear the account opening journey and transfer of funds worked well for you.
We’ve worked hard to make the process as clear and simple as possible, so it’s lovely to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Good interest rate
Good rate of interest,fairly easy to use website, time will tell.
19 de junho de 2026
Resposta da Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear our interest rate stood out to you and that you found the website fairly easy to use.
We appreciate your feedback and hope you continue to have a positive experience with Afin Bank.
If we can be of any assistance during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Great savings opportunity at 4.9%
Great savings opportunity at 4.9%. Could not pass it up. Now looking to reap the interest.
17 de junho de 2026
Resposta da Afin Bank
Thank you for your fantastic review. We’re really pleased to hear our savings account appealed to you and that you were able to take advantage of the rate available.
We hope you continue to have a positive experience with Afin Bank.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank
Difficult transferring money into my Afin accoint
Easy to create an account and staff friendly. The only problem was that inexact instructions made transferring money difficult, made even worse by error messages that did not explain or direct the user as to what to do to solve the problem/s
26 de junho de 2026
Resposta da Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear you found it easy to create an account and that our team were friendly.
We’re sorry to hear you experienced some difficulty when transferring funds and appreciate your feedback around the instructions and error messaging. We understand this can be frustrating, and we’re pleased our team were able to support you.
If we can be of any further assistance during your banking with us, please do call us and we’ll be happy to help. Alternatively, you can also refer to the FAQs on our website, which may help answer any questions. https://afinbank.com/savings/faqs/.
Thank you again for your feedback and for choosing Afin Bank.
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found opening your account easy.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Great savings interest rates and so…
Great savings interest rates and so easy to use app. Very satisfied customer.
18 de junho de 2026
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’re happy with our savings interest rates and found the app easy to use.
It’s great to know you’re a satisfied customer.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found opening your account easy.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
The speed the security and the interest…
The speed the security and the interest rate painless from start to finish 👌😊
25 de junho de 2026
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found the process quick, secure and painless from start to finish.
It’s also great to hear that our interest rate stood out to you.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Exceptional customer service after I…
Exceptional customer service after I had trouble setting up account.
24 de junho de 2026
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you received exceptional customer service.
I’ve passed your kind feedback on to the advisor you spoke with, who will be delighted to hear it.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Got a fraud alert from my bank
Easy to open a savings account (recommended by martin Lewis) although I did get a fraud alert from my bank, which put the fear of god into me. I hope it's a genuine bank and will do what it says it will.
24 de junho de 2026
Resposta da Afin Bank
Thank you for taking the time to leave us a review. We’re really pleased to hear that opening your savings account was easy.
We completely understand why a fraud alert from your bank may have caused concern. To reassure you, Afin Bank is a genuine UK bank, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Afin Bank is also registered on the Financial Services Register, and eligible deposits are protected by the Financial Services Compensation Scheme.
Thank you again for choosing Afin Bank, we’re delighted to have you with us.
Resposta da Afin Bank
Thank you for your 5* review. We’re pleased to hear you found the experience straightforward and efficient.
We aim to make banking with us as simple and effortless as possible, so it’s great to know this came through.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.