MILLESIMA Avaliações 

58
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

It really says something when I could have WALKED from my house to Mellesima's unit in Bordeaux faster than the month it has taken them to pick a box of 6 bottles of champagne off the shelf, lob a sti... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The wine selection is great and prices competitive but having spent quite a lot of money on different wines I'm beginning to wonder if they actually exist as none delivered. Lots of promises about win... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Firstly, Millesima had a wine in stock which I couldn't find anywhere. Even the restaurant we originally bought the wine in couldn't obtain it for me. Ordering via the website was easy and I receiv... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service where they went above and beyond. At very short notice an order was shipped from France to the UK on time for a special birthday. A special mention to Maeva who even organised a bi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vinhos

Informação fornecida por fontes externas variadas

Millesima is the leader of fine wine and en primeur fine wine merchant since 1983. 2,500,000 bottles in our cellars from the very best vintages produced in Bordeaux, Burgundy, the Rhone Valley, Alsace, Champagne... Over the last 20 years, we have made more than 300,000 deliveries to our 70,000 customers in Europe.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(58)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Most trustworthy company

Most trustworthy company, I made a big expensive mistake in a order , but fair play to Millesima they refunded me after I returned the item without any argument, they could have dug their heels in but didn’t, full credit to them for their customer support.

12 de julho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Walking to France is Quicker than Millesima's Delivery Service

It really says something when I could have WALKED from my house to Mellesima's unit in Bordeaux faster than the month it has taken them to pick a box of 6 bottles of champagne off the shelf, lob a sticker on it and get it to me. How is it even possible to operate so slowly? Who wants to wait a month for delivery? They may have been marginally cheaper than next day delivery on Amazon but the celebrations that the champagne were for are now distant memories but what I won't forget is never to use Millesima again. Santé

11 de agosto de 2026
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Sir,

Thank you for taking the time to share your feedback. We are genuinely sorry if you were disappointed by the delivery time, despite the information provided on our website when you placed your order.
Please note that we also offer an express delivery service, which was available to you at the time of your purchase. We do our utmost to honour our commitments and remain at your disposal should you require any further clarification or assistance.

Kind regards,

Millésima

Avaliado com 2 de um total de 5 estrelas

5 week delivery

Sadly the delivery was nearer to 5 weeks (actually 4 weeks 4 days) rather than the stated 2-3 weeks.
Otherwise ok, but be prepared to wait over a month.

16 de junho de 2026
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Customer,

Thank you for your patience and please accept our sincere apologies for the longer delivery than expected and estimated.
We appreciate you still found the wine otherwise okay, but we will make sure your comments are shared with our team so we can improve our delivery.

Yours Sincerely,
Millesima Team

Avaliado com 5 de um total de 5 estrelas

Wine selection is great

Wine selection is great. Yes the shipping takes a while but we were clearly made aware of this before ordering. Done 3 orders so far and very happy - thanks

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hopeless

Hopeless.

Orders being processed but never delivered.

Difficult to contact or deal with.

Not convinced at all by their operation.

5 de maio de 2025
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Mr Lilliman,

We have read your review and are very surprised by it. Since April, you have asked us to refuse all orders placed in your name, especially during your absence, as it seems you have been the victim of hacking.

Thank you for contacting us to discuss this matter.

Best regards,

Millésima Team

Avaliado com 1 de um total de 5 estrelas

Unfair !

Unfortunately, my experience with your company is a very negative one. And mainly the way I was treated was highly unacceptable. One bottle broken and plenty of wine on the other bottles. The reaction of Millésima : you signed off (which is not the case) and we do not have any responsibility. Pictures have been sent of the damaged delivery, but no results. We feel treated in a very unfair manner.

16 de dezembro de 2024
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Sir,
Thank you for sharing your feedback, and we are truly sorry to hear about your negative experience. Your concerns are important to us, and we regret the inconvenience caused by the damaged delivery and the way you felt treated throughout the process.
Please rest assured that our team has reached out to you directly to resolve this matter and offer appropriate compensation. We value you as a customer and are committed to ensuring a satisfactory outcome.
If there’s anything further we can do to address your concerns, please don’t hesitate to get in touch.
Sincerely,
The Millesima Team

Avaliado com 3 de um total de 5 estrelas

Chateau Peyrabon

Very good quality wine. Delivery took longer than expected.

13 de setembro de 2024
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Sir,

We have read your review and would like to thank you for taking the time to tell us about your experience at Millésima.
Indeed, as we are concerned with the proper conservation of wines during the summer period, shipments are carefully handled according to temperatures, which is why the delivery time was slightly extended.

We are delighted that you liked the wine and thank you for your confidence.

See you soon on Millésima.com!

Yours sincerely,

Millésima Team

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Services

Although the delivery of the product was delayed by a few days, the service provided by the company was outstanding, with them providing me with constant updates relating to the delivery of my product.

1 de maio de 2024
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Sir,

We have read your review and would like to thank you for taking the time to tell us about your experience with Millésima.

We received your email asking about the delivery time for your order. As May 1st was a public holiday in France, we got back to you on May 2nd to inform you that the customs clearance process was underway, which enabled us to organize a first delivery attempt on the 4th and a final delivery on May 7th.

The customer experience being our priority, we sincerely apologize for the inconvenience caused.

We would like to thank you for your confidence, and we look forward to working with you on your next order to make your experience even more pleasant. We remain at your entire disposal.

Yours sincerely,

Millésima Team

Avaliado com 5 de um total de 5 estrelas

Well organised delivery

Well organised delivery
Wine well packaged and matching the order

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da MILLESIMA

Resposta da MILLESIMA

Dear Sir,

We have read your comment and thank you for taking the time to tell us about your experience.

We are delighted to know that you are fully satisfied with the services of Millésima.

Your satisfaction remains the top priority of all our teams. See you soon on Millésima.com

Yours sincerely,

Millésima Team

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