I did not really know what product I needed ( waterproofing my outside furniture cover). Staff immediately understood my issue, directed me to the name of the product, where it was in the store etc. I... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
We had an emergency trip to Millets Bath due to broken hiking boots ahead of the ten tors challenge. James was helpful, knowledgeable and assisted us in buying a fantastic new pair of boots along with... Ver mais
My son is doing his DoE Bronze this year, and we visited Millets to purchase walking boots and other essentials for him. Josh, the sales assistant, was such a sincere and helpful young man. He ga... Ver mais
A empresa respondeu
I so enjoy visiting Millets in Bath. The staff are so friendly and helpful. Gary is always full of useful advice and nothing is too difficult for him to sort out. I was trying to find just the right w... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Bath
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
25/28 High Street, BA1 5AJ, Bath, Reino Unido
- 01225 435500
5,0
Excelente
933 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service and very polite and…
Brilliant service and very polite and helpful staff
27 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Lovely new manager
James was lovely and helpful! Very friendly answered all my questions and informed me of offers on in store!
25 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Always the best service and great range…
Always the best service and great range of outdoor essentials!
21 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Again great customer service
18 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great shopping experience
Great shopping experience. Was helped by James to select some things. Very knowledgeable and helpful. Will definitely return.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good service
I had to return a faulty umbrella and had thrown away the receipt. It is always frustrating when this happens. The manager handled the issue promptly, with no fuss, and spent time looking at the other umbrellas with me, to see if there was anything I would prefer. His knowledge of the brands and recommendations were very helpful.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Recommend!
Went in, knew what I needed, James helped me find it and showed me some relevant offers in store! Nice layout, friendly vibes. Can recommend.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Fantastic service
Fantastic service! Got what I needed in about ten seconds! Thank you team!
17 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
The manager today was amazing
The manager today was amazing, friendly and knowledgeable about the products we were interested in. He took his time and even looked into the specifications for us. Ther was no rushing of pressure from him. A very kind gentleman.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Manager was very informative and helpful
15 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Great visit to Bath store today
Great visit to Bath store today. James was really helpful and advised me how to care for the down jacket I’d just bought to help make it last and keep it protected. I bought a protection kit from the store too on James’ suggestion. Great asset to the store and really helpful to every question I had.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Brilliant
Brilliant, efficient service. Manager made sure I knew about promotions so was able to buy products at the best price!
15 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I went here today and The manager was…
I went here today and The manager was so helpful and helped me pick the right headtorch and provided great advice
14 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good experience in store and staff is…
Good experience in store and staff is helpful.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Very helpful staff at Millets - Bath
I visited Millets Bath with a specific question without high hopes for a solution. However, James and Gary were patient, understanding and very helpful. James fully resolved my problem and I was very grateful. It is rare to find such friendly and supportive, professional and helpful people, and I am grateful for their time and effort. When you visit Bath and need something for ever-changing weather, I recommend popping into Millets - Bath. The staff are amazing!
11 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Great experience
Was assisted by James who was very helpful and knowledgeable. An excellent job making buying shoes a pleasant and successful experience!
11 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
James was so ridiculously helpful…
James was so ridiculously helpful helping us pick D of E equipment for my son. So much helpful knowledge and tips - thanks!
10 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Helpful staff
James our sales person was very helpful and informative. My daughter and I both bought a pair of walking boots that suited our requirements and our budgets.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Resposta da Millets - Bath
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Lots of valuable help from James.
Lots of valuable help from James.
Great product knowledge so I could get the right items for me.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Millets - Bath
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
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