IT was easy to order online and I chose Click & Collect. The item was delivered to my local Millets quickly. I was able to try it on in the store which was good as, unfortunately, it was too small.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I visited the Enfield branch today and was served by Andrew. He was so knowledgeable and helpful with the item that I bought, great customer service.
A empresa respondeu
Great customer service from Erol at the Enfield branch who took the time to explain the differences between several products enabling us to make the right choice. Very happy with the service received... Ver mais
A empresa respondeu
Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Enfield
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
21 Palace Gardens, EN2 6SN, Enfield, Reino Unido
- 02081 020182
4,9
Excelente
787 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super helpful store team.
I came into the store weighed down by bags, and Hannah and Matthew, the two members of the team I met straight away were super helpful. They accommodated all of my needs, and looked after me superbly, as I purchased a pair of shoes to stick in a suitcase on my way to the airport!
Thanks again to everyone in the store this afternoon. Matthew was great helping me pick out shoes, he gave me space to make my decision, and his advice to select a few pairs to find one in my size was super helpful. His amount of chat was perfect, talking about the rate I wear shoes out, great guy!
24 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Fab Customer Service
Served by Erol, very patient and polite. Gave great advice and I walked out with a fab puffer jacket that was almost half price and then had a further 30% off. Friendly and helpful - thank you
22 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent customer service
Excellent customer service, friendly staff who were very helpful and informative with their products.
18 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Excellent service from Hannah.
8 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent customer service at the…
Excellent customer service at the Enfield branch from Erol. Very helpful indeed, advised us on the products and did not rush us. Good quality products.
13 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Amazing service friendly and…
Amazing service friendly and informative. Andrew was extremely helpful and patient while purchasing walking boots .
15 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Excellent customer service today at…
Excellent customer service today at Millets Enfield from Erol and Andrew. Despite being short staffed they helped me with finding and fitting walking boots fir both my children. Great service with a smile - thank you!
13 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Everyone in store so helpful and…
Everyone in store so helpful and knowledgeable
Always get my outdoor gear here!
4 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from Hannah
Served by Hannah today who was friendly and helpful. While I was browsing and trying things on, I noticed how kind and thoughtful she was with other customers, particularly with an older lady when she ensured items from upstairs were brought down for her to see.
29 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful and attentive staff- I was…
Very helpful and attentive staff- I was looking for suitable hiking boots which I found in this Millets - it’s never been easy for me to find the right pair - with but with Matthew’s help I did and made a purchase.
27 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
I was served by Hannah who was helpful
I was served by Hannah who was helpful, polite and friendly. I was advised to order an item online that wasn't in store and was delighted when it came the next day!
26 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
was served by Hannah on mon 21st oct
was served by Hannah on mon 21st oct, and found her to be a true Gem , kept me company whilst Husband was upstairs, Hannah was extreamly polite and professional, and delivered service with a smile, a true asset to Millets Enfield,
21 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Helpful service, happy customer
Hannah was very friendly with me and with other customers. She made good suggestions and I was very pleased with the walking boots I purchased, and with the experience as a whole.
25 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Absolutely amazing customer service…
Absolutely amazing customer service always willing to help and really friendly. It doesn’t do anything wrong it’s a very friendly company
21 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Hannah very helpful when I had an issue…
Hannah very helpful when I had an issue with expensive Bridgedale socks
21 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Amazing staff
Amazing staff. I was able to get everything I needed at an excellent price.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Always my first stop for outdoor…
Always my first stop for outdoor clothing and equipment. Decent prices and helpful staff. Far better than trying to guess sizes online.
8 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Served by Hannah
Served by Hannah. Very helpful and had a bit of banter .helped us find what we wanted .one was out stock and sent by post which arrived next day on a Sunday.
So very pleased. thanks will shop again.
Hopefully it is waterproof.
19 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Excellent customer service
Went in store to purchase an item. Unfortunately it was something they didn’t carry in stock so was ordered to be posted to my home. The lady who served me was patient, extremely helpful, very polite and ensured that the discount was applied same as on the website. Keep up the great work, and sorry I didn’t take note of the lady’s name.
20 de outubro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great experience
Lovely lady Hannah served us on 24 Sept 24. Personable, chatty, patient, helpful, professional. Couldn’t fault the service
24 de setembro de 2024
Avaliação não solicitada
Resposta da Millets - Enfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
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