Millets - Glasgow Avaliações 424

O TrustScore é 5 de um total de 5

4,9

Sauchiehall Street, G2 3ER Glasgow, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Visited Millets Glasgow Sauchiehall Street) on 21 May 26, with a friend who was shopping for new walking shoes. Assisted by a lovely lady, sorry I didn't catch her name. She was very knowledgeabl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Millets Glasgow has an amazing deal on with there products it's a shame they are closing down I meet two lovely workers a man who helped me with my shoes and a woman called Susan she was a pleasure... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Most of the order was perfect but one wrong item was posted. I popped into the Glasgow store and the lady in there was so helpful: refunding my PayPal and getting me the correct item without any fuss... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I ordered a medium size Peter Storm Men’s Blisco II Hooded Jacket online which turned out to be bigger than my size when tried on, I visited the local store, staff there were helpful and replaced it... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Glasgow

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • Sauchiehall Street, G2 3ER, Glasgow, Reino Unido

  • 01413 750717

4,9

Excelente

O TrustScore é 5 de um total de 5

424 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service from all the staff especially the manager who was very helpful.

16 de maio de 2026
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store, helpful assistant

Visited Millets Glasgow Sauchiehall Street) on 21 May 26, with a friend who was shopping for new walking shoes. Assisted by a lovely lady, sorry I didn't catch her name. She was very knowledgeable about the products and brought out numerous shoes for my friend to try. Not only did my friend buy a pair of shoes but I also ended up buying a pair too!. Great shoes at a great price and super comfy.
Great offers on at present, just a shame the shop is closing down.
I do hope the staff are able to obtain employment elsewhere within the company, it would be a shame to lose such knowledge and experience.

21 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Millets Glasgow has an amazing deal on…

Millets Glasgow has an amazing deal on with there products it's a shame they are closing down
I meet two lovely workers a man who helped me with my shoes and a woman called Susan she was a pleasure we talked about dogs and she helped me with my items to I really recommend this store thank you again

13 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Nice jacket grest service

5 de maio de 2026
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful, patient service.

Debbie helped me find a pair of walking shoes. She listened to my needs and patiently brought me various options. Very pleased.

30 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Claire and Debbie were a terrific help

Claire and Debbie were a terrific help. I got exactly what I went in for. With their help I made my purchase on minutes. Just the way I like it!

24 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fab Service and Great Shoes

The shop has a great selection of hiking boots with reasonable pricing. I've experienced amazing customer service with Claire and Susie who have both been extremely kind and patient with my poor decision-making skills despite their excellent advice. The only downside was the lack of choice for unconventional feet sizes (like mine which are a 5.5), but I'd recommend fully going to the shop and getting advice from these wonderful ladies.

17 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank you Daniel for sorting out our…

Thank you Daniel for sorting out our hiking boots for me and my wife today. He was very knowledgeable, helpful and we are very happy with our purchase a credit to your shop.

16 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Steven sorted us out!

Thank you Steven for your excellent knowledge and advice to get us ready for the west highland way. Couldn’t have asked for a better guide and top notch service!

6 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Debbie was really helpful & friendly &…

Debbie was really helpful & friendly & gave you excellent t customer service. We bought a rucksack based on her recommendation

20 de março de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank you Steven for being SO helpful…

Thank you Steven for being SO helpful when choosing my new walking boots!
I really appreciated your time and patience, I think I tried on about 10 different pairs! And most importantly your knowledge and suggestions.
Couldn't recommend Steven and Millets Glasgow any higher! Thank you! :-)

6 de março de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Was helped by Susan and Claire today

Was helped by Susan and Claire today, nothing too much trouble for them, looked through their stock room to find the shorts I was after as they weren’t out on display yet, first class service

5 de março de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Came in today to get a new pair of boots

Came in today to get a new pair of boots, Susan & Claire were very helpful and got me a couple of pairs to try on, I appreciated how quick they were asking me if they could help out, very happy with the service.

5 de março de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Not good

So I ordered an all in 1 fleece lined peterstorm puddle suit for my son ..and added a "snood" or should I say piece of rag ! .. thin, bit of cloth cut uneven at each end .. not what was in the photo and to top ot off I ordered the puddle suit same day as snood paid and next day they canceled my order n didnt get what I actually wanted

25 de fevereiro de 2026
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store!

Great store! So easy to navigate and amazing selection of items. Staff are incredibly friendly and helpful, especially Claire, who assisted us today and gave incredible service. 5 stars! ⭐️

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Claire is great!

Claire spent about an hour helping me to figure out everything I needed for my trip. She was very patient, attentive, and supportive while I spent a long time trying to figure out wha I wanted/needed. She even helped me fit everything into my backpack. Thank you so much Claire!!

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff and managed to get…

Very helpful staff and managed to get the size of snow boots i was looking for instore as tried various stores online and all out of stock, many thanks from a happy customer

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer experience

Excellent customer experience! I called to check stock for a pair of walking boots which were out of stock in other stores, spoke to Steven who put by 2 different sizes for my daughter to try on the following day. On arrival, staff had the boots ready to try on, Steven suggested she try them with walking boot socks, and kindly provided them for her to try on. My daughter is delighted with the boots, thank you for your help Steven!

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Had a great experience at Millets Glasgow. Went in to look at hiking boots and received amazing service from Debbie and Steven. Really attentive, patient and full of great advice. This included foot measurement, talking through the different types of boots, how to care for them and advice on insoles. I left with a great pair of boots and everything I needed. Would highly recommend.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thanks to Claire and Zander for the…

Thanks to Claire and Zander for the help in picking my hiking boots today. They both had great advice and helped me come to a decision I’m very happy with. 😁

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Glasgow

Resposta da Millets - Glasgow

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

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