Millets - Hastings Avaliações 1.021

O TrustScore é 5 de um total de 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went in today and was served by Harry. I came in with a big list of bits I needed, Harry helped explain all features and benefits of various products so I could make an informed choice, highlighted go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Firstly I was really pleased to find a branch of Millets as they have all disappeared near where I live. The Hastings branch is well stocked and welcoming. I particularly needed a replacement for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We came in to buy a rucksack for our son's first trip away with the cubs. We couldn't fault the service we received, from talking through the different types of bags to settling on one and having it f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service and very happy shopping with Scouts discount also very good value. We went for a spork and left with boots, socks and a metal cutlery set! We were served by Phil and my daug... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Hastings

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 12/13 York Building, TN34 1NN, Hastings, Reino Unido

  • 01424 233589

5,0

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Many thanks to Phil for his help

Many thanks to Phil for his help. He patiently and with great knowledge helped us to choose and fit a backpack. He a made this shopping trip so much easier. Thank you again:-)

6 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Young lady was extremely helpful

Young lady was extremely helpful

19 de maio de 2026
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Firstly I was really pleased to find a…

Firstly I was really pleased to find a branch of Millets as they have all disappeared near where I live. The Hastings branch is well stocked and welcoming. I particularly needed a replacement for my much worn and loved Merrell walking trainers. There they were and at an excellent price. Phil, served my and gave me excellent advice on fitting and ensuring I'm happy with my purchase. Clearly very knowledgeable and personable.

The whole experience brightened an otherwise wet and windy day.

4 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We came in to buy a rucksack for our…

We came in to buy a rucksack for our son's first trip away with the cubs. We couldn't fault the service we received, from talking through the different types of bags to settling on one and having it fitted. Phil was really helpful and we came away with two items which fit the bill. Would definitely recommend

16 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Went in today and was served by Harry

Went in today and was served by Harry. I came in with a big list of bits I needed, Harry helped explain all features and benefits of various products so I could make an informed choice, highlighted good offers and alternatives, and even pointed out things I would have otherwise forgot. Good employee, great chap.

3 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

5/5 Great customer service

Popped in today as needed some footwear for an upcoming hiking trip. Sophie was great. Informative and patient and helped me pick out what I needed. Great service. Thank you

31 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil was really helpful and…

Phil was really helpful and knowledgeable about the boots he fitted me for and gave lots of advice for my son's upcoming Duke of Edinburgh hike. Thank you!

8 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

Amazing customer service from Ethan, he was very helpful in finding our perfect hiking shoes. Very informative giving good tips and recommendations!

9 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Assistant was super helpful and very…

Assistant was super helpful and very informative. Nothing was too much trouble to explain. Made shopping a pleasant experience

23 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant, thank you!!!

9 de maio de 2026
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Harry helped me find the perfect shoes today and delivered amazing customer service!
Thank you, I will come again :)

20 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil was knowledgeable and helpful

Phil was knowledgeable and helpful. He spend plenty of time helping me find the best boots for climbing Snowdon. A really good service

16 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service and very…

Fantastic customer service and very happy shopping with Scouts discount also very good value. We went for a spork and left with boots, socks and a metal cutlery set! We were served by Phil and my daughter had her feet measured and advice on the best boots for her with best value quality hiking socks. I'm coming back for a Father's day present.

15 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly, informative and helpful service ..

Was served by Harry who was very helpful in guiding me to purchase the right size of hiking boots using the in-store measuring guide.

14 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Phil!

Excellent service from Phil while I was looking for new Berghaus gore-tex jacket. Tried a few on but sadly unable to find the one I liked in my size. Arranged to buy the same at a London store which Phil and his colleague had checked out. Still left with a flask, new penknife and waterproof jacket washing agent.

5 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil at Millets Hastings was…

Phil at Millets Hastings was knowledgeable and very helpful when we visited to get my daughters D of E final bits yesterday. Gave us great advice. Thanks

9 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Expedition to Millets Hastings

We went in to Millets in Hastings yesterday for some items for my daughters D of E. We needed a rucksack and drinks bottles. Phil and Lucy were absolutely brilliant. I am the same size as my daughter so they showed me how to put the rucksack on and tighten all the various bits. Great with advice and super helpful! I would definitely go back!

8 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Harry and the team were very…

Harry and the team were very knowledgeable and helpful

4 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fair and helpful staff

I wanted to buy Nikwax which is expensive. The salesman advised me of the 'Spend and get'scheme which reduced the total price of the Nikwax.

5 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Website stated it was in stock for…

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come to my local store
Would not buy from again

27 de abril de 2026
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

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