Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Zero star review (1 star minimum available!) for Millets Monmouth. Visited shop and got screamed and yelled at to leave for not wearing a mask - despite there being no requirement for one! Never hav... Ver mais
A empresa respondeu
Arrived late afternoon having driven a long way. A very helpful friendly lady helped me select the correct OS map for the area where I was to stay including running a check with the relevant mapping s... Ver mais
A empresa respondeu
I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Monmouth
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
21 Monnow Street, NP25 3EF, Monmouth, Reino Unido
- 01600 739187
4,9
Excelente
284 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Really helpful staff
25 de novembro de 2022
Resposta da Millets - Monmouth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
An absolutely excellent experience
An absolutely excellent experience. Very helpful and knowledgeable staff; a great selection of quality products; and best of all highly competitive prices (and I have checked). I would not shop for outdoors goods anywhere else.
26 de novembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent service and advice in store…
Excellent service and advice in store from Liz. Good price for shoes !
22 de novembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great staff
Great staff, very knowledgeable about the products
18 de novembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great staff, found my perfect boots
After searching for a good pair of walking boots for months, l had a look at Millets online and discovered that they stock a great selection. I visited my nearest branch where a guy (sorry unsure on he's name) approached and was very helpful. He gave some great advice and after trying a few different types of boots on l found the perfect pair. Many thanks.
12 de novembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Resposta da Millets - Monmouth
Hello,
Thank you for taking your time to leave us this amazing review!
I am delighted to hear that you are happy with the level of customer service that you have recieved by us.
We hope to see you shopping with us again soon.
Many thanks,
Araiz
Millets Online review team.
Excellent service at Millets Monmouth
Excellent service at Millets Monmouth. The Ladies in the store very knowledgeable and extremely helpful. Will certainly use again.
4 de novembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Polite,friendly,helpful and fast…
Polite,friendly,helpful and fast service.Always make an effort to help even if what you want is out of stock at the time.
18 de outubro de 2022
Resposta da Millets - Monmouth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Good choice of branded goods at keen prices as
Spent over an hour deliberating over a new waterproof jacket for my daughter. Tried on lots and the assistant helped with comments and dug out the size we needed in the jacket we eventually bought. Patient, efficient service and even got an extra reduction at the till. Good choice of goods.
27 de outubro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Incredibly helpful
Incredibly helpful, went out of their way to make us feel valued. Highly recommended!
26 de outubro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Very friendly staff helps with difficult UPS package
I had a large and unique UPS package to drop here and the friendly staff helped to make sure I had all the documents I needed to get it to its destination and offered to setup a text notifcation for any update son it progress. Thank you very much, I'll be back when I need a new dogwalking jacket.
14 de outubro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great staff
I recently visited this store and had a very pleasant experience. The staff, Jess and Georgia were very knowledgeable about all of the products I was interested in and their customer service was great. I would definitely recommend visiting!
29 de setembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic service from Liz when we…
Fantastic service from Liz when we visited this store to purchase some walking boots. She was extremely knowledgeable and very helpful. My husband found the perfect pair of boots but sadly the ones I wanted were not available in my size. Liz has given me the contact no for the store and if they come in on the next delivery she is going to put them back for me! She is a credit to your store and we couldn’t have wished for better service - thank you!
6 de setembro de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Fantastic service as always staff…
Fantastic service as always staff always friendly and helpful
19 de agosto de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Very pleased with the Summer stock this…
Very pleased with the Summer stock this year, a great selection of chairs - bought two at a bargain price. Friendly service from Jessica, as always.
Support your local Millets!
19 de agosto de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Excellent customer service
Excellent customer service, friendly and well-mannerd staff
10 de agosto de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
fantastic customer service
fantastic customer service, friendly staff
10 de agosto de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
A very helpful service
A very helpful assistant checked stock and re-ordered a coat which came by post and no postage charge. Couldn't ask for better service. Many thanks
5 de agosto de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Brilliant service
Brilliant service. Had the boots that I was after at a reduced price. Assistant then reminded me to use my blue light card for more discount. Can’t grumble at that 👍
31 de julho de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great customer service.
Liz was super helpful. I had a issue with a pair of boots that I had bought for my son. Liz offered me a replacement pair which I was more than happy with. Brilliant customer service and I will definitely be returning. Thanks.
28 de julho de 2022
Avaliação não solicitada
Resposta da Millets - Monmouth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
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