Millets - Newquay Avaliações 

770
O TrustScore é 5 de um total de 5

4,9

12-14 Bank Street, TR7 1JF Newquay, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent staff and choice. Unlike online, happy to show you the products and use their knowledge and understanding to get the right piece of kit for what I needed. Really friendly and with a ‘Sco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Grace/Stacey engaged with my family really well and was genuinely interested in talking to us. She dealt with the transaction in a very professional manner and was responsive to all our requirem... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Newquay

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 12-14 Bank Street, TR7 1JF, Newquay, Reino Unido

  • 01637 808971

4,9

Excelente

O TrustScore é 5 de um total de 5

770 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(770)

5.586 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Successful trip

My daughter’s rucksack started to rip not long after she started travelling. I went into Millets and showed photos and spoke to Sarah S who said they’d replace it as soon as daughter returned.
Sarah has been professional and understanding sorting the fault .
Excellent service

10 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thanks to Sarah S & James the exchange…

Thanks to Sarah S & James the exchange of walking shoes was really easy. Very helpful when looking at other styles

13 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service

Huge thanks to Holly who was so patient and lovely with my 8 year old today when we came in for walking boots. Holly went out of her way to make sure we had the best fit and most suitable boot… even though it meant multiple trips to the store room to grab an array of different boots in many sizes! We both came away happy and satisfied. The other staff in the shop were friendly and helpful too. Great service, thanks ☺️

11 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

James and Rob were super helpful

James and Rob were super helpful, obviously very passionate about their camping

11 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly amazing service from Sarah S.

9 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sarah from the Newquay branch was so…

Sarah from the Newquay branch was so helpful and knowledgeable. I was looking for Merrall shoes and she was friendly and even looked for any returns of a 6.5 size.
I wanted to buy shoes from her but couldn’t as the company don’t order in half sizes - only whole sizes. Please include half sizes in the branches as lots of people have this issue.

2 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Another excellent trip to Millets in…

Another excellent trip to Millets in Newquay.Ellen was extremely helpful with my purchase. Highly recommend.

4 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Expert advice and service with a smile

Arrived in Newquay off the South West Coastal Path with wet gloves and leaking boots. It was 5pm. Sarah R was a total professional and had us sorted with Sealskinz gloves and socks in no time. She even made 2 trips to the stockroom to get our right sizes. Amazing service and a very good range. Would highly recommend this store, and especially Sarah for beginners to experienced walkers for real and helpful advice!

2 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

great shopping day

All staff very helpful ,especially Rob who was so patient, helpful, he is very knowledgable ,he knows a lot about his products. He helped me purchase the correct shoes, both pairs of shoes I am very happy with. great customer service. Thankyou.

2 de maio de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful

Very friendly and helpful
Thanks to Sarah s

29 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great experience staff excellent Sarah…

Great experience staff excellent Sarah and Nick were patient there was no pressure or pushy sales just a relaxed atmosphere so you could look and make your choice which made it fantastic really pleased 😄 would use again.😄

30 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service as always

So so happy with the service I received from Sarah S. She bent over backwards for me to show me everything she’s got. I’m an awkward shopper, however her friendly touch put me at ease as always.

27 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service by Rob

Great service by Rob. Spent considerable time helping with purchase of new walking boots.

27 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Exceptional service from Sarah

Exceptional service from Sarah. (Manager)
Polite and smiley and very knowledgeable.

Sorted my exchange out which wasn’t straight forward as it was from a different store but spent the time to go through things and explain how the process works.

Thank you!!

25 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The member of staff who look after me…

The member of staff who look after me was knowledgable and friendly and helped me find what I needed

22 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful service from kayleigh…

Friendly and helpful service from Kayleigh yesterday, went in for waterproof trainers for my sons school camp and couldn't fault her knowledge and help

20 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Lovely experience

Lovely experience, had exactly what I needed, colleague Sarah S was very knowledgeable and helpful.

Was more than impressed by her asking me if I was a member of National Trust. When I said NTS she was accommodating and we had a lovely little chat about experiences in the Cairngorms.

20 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I visited Millet’s in Newquay cinders shall go to the ball…this…

I visited Millet’s in Newquay this morning with Daisy my dog. I was after a new pair of walking Shoes. Kayleigh looked after me, she was very helpful. I was hoping to get a pair like I already had but, as they had none Kayleigh showed me the same style in a boot. And it was a perfect fit. Cinders shall go to the ball!! My eye was then drawn to walking shoes and I spotted a lovely pair at the right price. So double happy.
Thankyou Kayleigh for taking care of me AND for looking after Daisy with the treats that you supplied. A very satisfied Dog Oh AND customer.

19 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Every time I go in Millets the team are…

Every time I go in Millets the team are so helpful and today was no different. Thanks to Sarah and the other chap (sorry I didn’t get your name). You deserve a 5 star rating.

18 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Knowledgable and patient staff who…

Knowledgable and patient staff who didn't put any pressure on me to purchase, even after spending some time fitting me boots.

17 de abril de 2024
Avaliação não solicitada
logotipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

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