Millets - Penzance Avaliações 

502
O TrustScore é 5 de um total de 5

4,9

1-2 Market Jew Street, TR18 2HN Penzance, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My purchase was easy, I had a message to collect from store and the collection was easy too. The staff were knowledgeable and welcoming. I was disappointed to hear that the store was closing down so m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from Matt yesterday choosing my new Merrell walking shoes. Tried a few possibles on with Matt’s advice and guidance and settled on the best pair for the job. Would have been two pairs bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful staff team member Dave got on his hands and knees to search through all the boxes of children’s rainwear to find just the size and colour that our five year old granddaughter needed. Full... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were advised ably and gently by Katy, who was attentive, knowledgeable but not overbearing. She helped turn what could have been a stressful event into an extremely pleasant one. As did Jade who as... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Penzance

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 1-2 Market Jew Street, TR18 2HN, Penzance, Reino Unido

  • 01736 800173

4,9

Excelente

O TrustScore é 5 de um total de 5

502 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(502)

5.508 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Purchase of Walking Boots

Purchase of Walking Boots. Served by Leanne and Katy at the Penzance store.
Very chatty and friendly. A lovely shop which I dearly hope will remain in the high street. Thank you girls. Sheena Saddington.

11 de fevereiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

A very nice shopping experience

A very nice shopping experience! William was friendly, helpful and efficient. We will certainly be going back to buy a few more wonderfully costed items.

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Many thanks to Gina who went out of her…

Many thanks to Gina who went out of her way to sort out my footwear needs in a helpful and cheerful manner.

2 de fevereiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Millets penzance

Jade, Will and Leanne were the best shop assistants I’ve encountered. They went out of their way to make sure that what I was considering actually suited my purposes. Nothing was too much trouble or took too much time. I was happy with my purchases. Definitely recommend for amazing customer service.

27 de janeiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful advice from both Jade & Doug

Helpful advice from both Jade & Doug.

The waterproof coat o bought is just what I needed. And it was in the

30 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good service on the last 2 visits

18 de janeiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Breezed into store on a wet Sunday

Breezed into store on a wet Sunday, looking for just the right Rucksack. Doug showed me the well stocked display and encouraged me to take my time and make a choice. A great Value OEX Vallo wa my choice. My after thought was walking trousers. Doug made the spacious changing room available and a few minutes later I was the happy owner of well priced Brasher trousers. :-)

21 de janeiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Zach & Doug are an awesome.

Zach & Doug are a credit to the company. Big friendly & professional hello when arriving. Knowledgable and informative help while in the shop with a happy and relaxed attitude which made me feel comfortable with parting with my hard earned money. Will be back!

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Visited millets in Penzance…

Visited millets in Penzance Knowledgeable staff ,nothing was to much trouble to check out for me,with a very friendly attitude ,highly recommended this shop

31 de dezembro de 2023
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service from Leanne and great…

Great service from Leanne and great price for new boots

28 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service here from Jade who…

Excellent service here from Jade who gave great advice when purchasing boots.
A very cheerful and most helpful young lady who show great patience with a lovely friendly manner

22 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

My second experience of purchasing…

My second experience of purchasing recently in Millets Penzance and each time served by Jade who is such a friendly and helpful young woman. She gave advice and in depth information on various products I needed to buy and showed great patience . A great customer service manner

22 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Super helpful staff

Super helpful staff - great advice and not at all pushy - spot on!!

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thanks Doug and Jade!

Arrived at 3.45pm on Sunday - millets shuts at 4pm! Jade and Doug were super helpful and stayed late so we could find the right boots for my son. Job done by 4.15pm - phew!

17 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

What excellent service

What excellent service! I needed a pair of gloves today, and the friendly service and excellent knowledge of the lady in there was so refreshing. Being a disabled Veteran, the service I received was second to none. She fulfilled my request and offered the best treatment. Thank you Millets Penzance.

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I returned a pair of walking shoes

I returned a pair of walking shoes, as they weren't waterproof after wearing them for three months on the SW coast path in dry conditions.
It just took grass that had been soaked in dew, to realise I was getting wet feet!
I was served in the PZ store by Leanne, who was very helpful and found an exact replacement pair of walking shoes.
Not only that, she recommended a reproofing kit for my walking shoes and even suggested one that didn't give off a strong smell when applied.
It's nice to know that when you need advice on a particular product, there is an assistant who can help you.

22 de novembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great all round friendly team and customer experience

Great all round friendly team, I was served by Gina and the Manager, they really went out of their way to help me. Ordered a jacket on line which wasn’t in stock.

Great Customer service I will recommend them.

27 de novembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service as always in this branch. The product I needed was available at a competitive price and the knowledge about the product, given by multiple members of the team, was really useful. It’s without a doubt the best place in the local area for outdoor gear.

22 de novembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

incredibly helpful…

William was incredibly helpful knowledgable about the products and patient

4 de novembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

William spent time and considered the…

William spent time and considered the reasons why I struggle to find suitable walking shoes and particularly age related problems with reaching laces. I would never have considered looking a children’s boots. Very grateful.

1 de novembro de 2023
Avaliação não solicitada
logotipo da Millets - Penzance

Resposta da Millets - Penzance

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

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